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Grosvenor Hotel

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136 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Reviewed 18 May 2013 via mobile

After staying in some terrible Nuwara Eliya hotels (Nuwara Eliya in general has an abysmal choice of budget hotels) we were delighted to come upon this place. We paid rs3750 for a lovely rustic colonial housed room.The room was clean and prepared in a nice way and it was a really good price compared to many other Nuwara Eliya hotels....

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1Thank Nan Y
Halifax, Canada
Reviewed 15 April 2013

The room was spotless despite a very stained bathtub. But the whole place is creepy, dated and dowdy. The internet worked badly. Worst of all, our toilet wouldn't flush. I told a hotel staff person and he said someone would come to fix it in 10 minutes. An hour later no one had come. Eventually two guys, who obviously knew...

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1Thank Roma S
London, United Kingdom
Reviewed 10 April 2013

This place is poor. It is old and the service is not the best. The mattresses were laying on old wooden support. There is noise and you can listen to your room neighbors from your bed. The bathroom was full of ants, the sink felling apart. In the morning we had to leave early and breakfast starts at 7h30, I...

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2Thank christophec638
Cheltenham, England, United Kingdom
Reviewed 27 March 2013

Like seems to happen to with so many, my girlfriend and I ended up in this hotel at the end of a tour in March 2013. Although the bedroom was large and clean, the bathroom was below average (but I wouldn't say dirty), and the handle came off the toilet when we tried to use it. The food was the...

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1Thank Matt M
London, United Kingdom
Reviewed 20 March 2013

This hotel has great potencial if only some cared to clean it and renovate it. Room very spaciuos with nice furniture, however sheets with stains, dust everywhere and bathroom was appalling! Bath looked like never cleaned and toilet desk fixed/ or not with some wire. Little effort and would be different, but it was not. We only stayed 1 night...

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Thank montom
Jersey
Reviewed 18 March 2013

Only booked to stay one night as part of a tour, fortunately, as we wouldn't have stayed a second. Nice old building which needs a lot of refurbishing. Good size rooms and public areas spacious. Had to pre-order dinner, which was probably our worst meal in Sri Lanka, and it was served right on time which meant, however, it was...

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Thank PeterSandraJersey
Antibes, France
Reviewed 18 February 2013

We were on a private tour of Sri Lanka in Jan/Feb 2013 and were booked into this hotel for 2 nights. When we arrived the manager put us in a room with an outlook of a wall, so when we told him we were booked into room 2 he reluctantly took us there instead. However, although the room was large...

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2Thank Funjules
Lodz, Poland
Reviewed 27 January 2013

We spent in this hotel one night in January 2013. Hotel is located about 5 minutes walking form the city center and close to the lake. Hotel is in old English fashion, according to the city standard. The room was simply decorated but spacious. Hotel has problem with cleanliness: we received dirty blanket on the bed and after replacement, new...

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Thank Korniak
York, United Kingdom
Reviewed 3 December 2012

I stayed here with my family for one night during a tour of Sri Lanka. I was a little bit wary because of the mixed reviews but fortunately our experience was a positive one. We were greeted warmly by the hotel staff who made a great fuss of my children. The bedrooms are big and although they could do with...

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2Thank elliewe
Dublin
Reviewed 28 November 2012

We decided to stay in Nuwara Eliya to break up the journey to Kandy a little bit. Turned out to be a big mistake. While the building is gorgeous and have such great potential it is POORLY managed. The manager arranged to collect us at the station, this never happened. We were quoted on the phone a price of 4400...

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1Thank Kornaye

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Restaurant
Services
  • Free Parking
  • Free Breakfast

Additional Information about Grosvenor Hotel

Address: 6 Haddon Hill Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Number of rooms: 17
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Questions & Answers

Questions? Get answers from Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont book this hotel.”
 of 5 bubbles 999melc, 21 Oct 2016 | Read review
“Make sure you have a good look at the room and the bed/linens before checking in!”
 of 5 bubbles Carre23, 27 Dec 2015 | Read review
“Don't bother until there is a new management.”
 of 5 bubbles 185philc, 27 Nov 2014 | Read review
“No such advice.”
 of 5 bubbles BadOrderBob, 8 Feb 2014 | Read review
“Not sure that there are any that are better than others.”
 of 5 bubbles Toppies_11, 13 Nov 2013 | Read review
5 of 5