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Novotel Palembang Hotel & Residence

Traveller (364)
Room & Suite (124)
Pool & Beach (36)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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  • Excellent37%
  • Very good39%
  • Average16%
  • Poor5%
  • Terrible3%
Certificate of Excellence
The Novotel Palembang hotel is conveniently located in the centre of Palembang. A 4 star hotel catering to corporate and leisure guests alike, this is the ideal location for your next business trip or holiday. Equipped with advanced business facilities,we offer meeting rooms catering for up to 2000 people. Our 198 rooms are in modern, stylish buildings, and we also offer two restaurants and four bars for the convenience of our guests. Our pool and fitness center offer both relaxation and recreation.
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Property amenities
Business Centre with Internet Access
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Free Parking
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Good to know
Quirky Hotels
Reviews (465)
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All reviews swimming pool nice hotel resort style local cuisine nice pool best hotel in town business trip lobby facilities chapel city accorhotels design sauna indonesia mosquitoes tiring
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1 - 5 of 256 reviews
Reviewed today via mobile

Love the hotel decor and ambience. Hate the bad service. We stayed 3D2N. Not sure if they only speak good English but do not process information in their brains in English such that they are incapable of offering the right replies. 1-Spent a long time...More

Thank NatureTrekkersPJ
Reviewed yesterday via mobile

Very warm welcome from hotel bartender (Randa & Berli). Very friendly and helpfull. I have stayed for more than 5 night. The best hotel in Palembang, amazing experience. First choice for business trip.More

Thank robijun
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded yesterday

Dear robijun, Thank you for taking your time to share this review on TripAdvisor during your recent stay with us. Very delighted to hear that you really enjoyed your stay with us and pleased with our hospitality. We will definitely convey your high comment towards...More

Reviewed 1 week ago via mobile

One of the hotels in Palembang with the concept of nature. It is suitable to be used as a place of rest for guests who like a beautiful atmosphere, because it is supported by shady trees & swimming pools for adults & children who are...More

Thank xdc g
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded 6 days ago

Dear xdc g, Thank you for taking your time to exchange this review in Tripadvisor during your recent stay with us. We are pleased to hear that you really enjoyed your recent stay with us and really appreciated your high comments toward our associates. Again,...More

Reviewed 1 week ago via mobile

This hotel has the best pool view room with great reataurant ambience to relax after a busy day at work. The friendly staff, among them was Mr. Sanjaya gave satisfying room service delivery with friendly gesture. I believe this is the true value of staying...More

Thank Laurensius M
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded 1 week ago

Dear Laurensius M, Thank you for taking your time to exchange this kind review in Tripadvisor during your recent stay with us. We are extremely delighted to learn that you really enjoyed your stay with us and satisfied with our hospitality, and the guest is...More

Reviewed 2 weeks ago via mobile

I was firsr time stay to NH Palembang in February, I meet a fantastic service, i had found a good Confort and very high standard of cleaning (Not usually for Indonesia), I had a great support from receptionist person, in particular Ms. Ayu, she help...More

Thank Emilio P
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded 2 weeks ago

Dear Emilio P, Thank you for taking your time to complete this review in Tripadvisor during your recent stay with us. We are delighted to hear that you really enjoyed your stay with us and your high comments toward one of our team member will...More

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Questions & Answers
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24 October 2017|
Response from MichaelW1488 |
yes they have connecting room, beside novotel palembang there is ptc mall only 5 minutes walk from the hotel
Halyda S C
20 August 2017|
AnswerShow all 2 answers
Response from fandy j | Reviewed this property |
Kmrn sih kebetulan aku berpasangan. Tp mnurt pengalamanku di hotel gede lain, mrk nda terlalu mempermasalahkan sarapan anak (apalg di bwh 6tahun; pengalamanku ntah belasan kali di GZ, royal). Sampe skrg aku blm prnh kena... More
Room Tips
"rooms with garden view is the best"
17 Sep 2018
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"Resort, good room, nice view, friendly staff"
10 May 2018
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"superior room with pool view"
13 Feb 2018
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"room with pool view and 1st floor is nice"
3 Dec 2017
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US$ 56 - US$ 151 (Based on Average Rates for a Standard Room)
novotel palembang hotel palembangpalembang novotel
IndonesiaSumatraSouth SumatraPalembang
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