We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Palembang Hotel & Residence

Share
Traveller (364)
Room & Suite (124)
Pool & Beach (36)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 60.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Palembang hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e0c88f6339de45d393f7819fdb38890a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":486595,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39547468],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":60,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e0c88f6339de45d393f7819fdb38890a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":60,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":60,"highestMetaPriceDisplay":-1,"hotelName":"Novotel Palembang Hotel & Residence","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUwYzg4ZjYzMzlkZTQ1ZDM5M2Y3ODE5ZmRiMzg4OTBhIiwiQUlLIjoiZjllOWIxMGFhYmM1NDFiZGI2Zjg0ODhjNGFhNjI4MWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$ 60", "hasDates": true, "hacComplete": false, "contentIdMappings": {"39547468":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
  • Excellent37%
  • Very good39%
  • Average16%
  • Poor5%
  • Terrible3%
Certificate of Excellence
The Novotel Palembang hotel is conveniently located in the centre of Palembang. A 4 star hotel catering to corporate and leisure guests alike, this is the ideal location for your next business trip or holiday. Equipped with advanced business facilities,we offer meeting rooms catering for up to 2000 people. Our 198 rooms are in modern, stylish buildings, and we also offer two restaurants and four bars for the convenience of our guests. Our pool and fitness center offer both relaxation and recreation.
Read more
Property amenities
Pool
Restaurant
Business Centre with Internet Access
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Free Parking
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Minibar
Accessible rooms
Good to know
HOTEL STYLE
Quirky Hotels
Luxury
HOTEL CLASS
Reviews (465)
Filter reviews
256 results
Traveller rating
81
95
53
18
9
Traveller type
Time of year
LanguageEnglish
More languages
81
95
53
18
9
Show reviews that mention
All reviews swimming pool nice hotel resort style local cuisine nice pool best hotel in town business trip lobby facilities chapel city accorhotels design sauna indonesia mosquitoes tiring
FilterEnglish
Updating list...
1 - 5 of 256 reviews
Reviewed today via mobile

Love the hotel decor and ambience. Hate the bad service. We stayed 3D2N. Not sure if they only speak good English but do not process information in their brains in English such that they are incapable of offering the right replies. 1-Spent a long time...More

Thank NatureTrekkersPJ
Reviewed yesterday via mobile

Very warm welcome from hotel bartender (Randa & Berli). Very friendly and helpfull. I have stayed for more than 5 night. The best hotel in Palembang, amazing experience. First choice for business trip.More

Thank robijun
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded yesterday

Dear robijun, Thank you for taking your time to share this review on TripAdvisor during your recent stay with us. Very delighted to hear that you really enjoyed your stay with us and pleased with our hospitality. We will definitely convey your high comment towards...More

Reviewed 1 week ago via mobile

One of the hotels in Palembang with the concept of nature. It is suitable to be used as a place of rest for guests who like a beautiful atmosphere, because it is supported by shady trees & swimming pools for adults & children who are...More

Thank xdc g
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded 6 days ago

Dear xdc g, Thank you for taking your time to exchange this review in Tripadvisor during your recent stay with us. We are pleased to hear that you really enjoyed your recent stay with us and really appreciated your high comments toward our associates. Again,...More

Reviewed 1 week ago via mobile

This hotel has the best pool view room with great reataurant ambience to relax after a busy day at work. The friendly staff, among them was Mr. Sanjaya gave satisfying room service delivery with friendly gesture. I believe this is the true value of staying...More

Thank Laurensius M
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded 1 week ago

Dear Laurensius M, Thank you for taking your time to exchange this kind review in Tripadvisor during your recent stay with us. We are extremely delighted to learn that you really enjoyed your stay with us and satisfied with our hospitality, and the guest is...More

Reviewed 2 weeks ago via mobile

I was firsr time stay to NH Palembang in February, I meet a fantastic service, i had found a good Confort and very high standard of cleaning (Not usually for Indonesia), I had a great support from receptionist person, in particular Ms. Ayu, she help...More

Thank Emilio P
Response from Golly L, General Manager at Novotel Palembang Hotel & ResidenceResponded 2 weeks ago

Dear Emilio P, Thank you for taking your time to complete this review in Tripadvisor during your recent stay with us. We are delighted to hear that you really enjoyed your stay with us and your high comments toward one of our team member will...More

View more reviews
Questions & Answers
Ask a question
AbidD28
24 October 2017|
Answer
Response from MichaelW1488 |
yes they have connecting room, beside novotel palembang there is ptc mall only 5 minutes walk from the hotel
0
Votes
Halyda S C
20 August 2017|
AnswerShow all 2 answers
Response from fandy j | Reviewed this property |
Kmrn sih kebetulan aku berpasangan. Tp mnurt pengalamanku di hotel gede lain, mrk nda terlalu mempermasalahkan sarapan anak (apalg di bwh 6tahun; pengalamanku ntah belasan kali di GZ, royal). Sampe skrg aku blm prnh kena... More
0
Votes
Room Tips
"rooms with garden view is the best"
monicajanik
17 Sep 2018
Read review
"Resort, good room, nice view, friendly staff"
maruliasvan
10 May 2018
Read review
"superior room with pool view"
johnjaking
13 Feb 2018
Read review
"room with pool view and 1st floor is nice"
N2357WGandres
3 Dec 2017
Read review
Show More 
PRICE RANGE
US$ 56 - US$ 151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel palembang hotel palembangpalembang novotel
LOCATION
IndonesiaSumatraSouth SumatraPalembang
NUMBER OF ROOMS
198
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing