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Quality Inn & Suites Kansas City I-70 East

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Quality Inn & Suites Kansas City I-70 East
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186 Reviews from our TripAdvisor Community

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Showing 185: English reviews
1 review
Reviewed yesterday NEW via mobile

Flashing on billboard-hot tub and indoor pool. Checking in, sign that hot tub out of order is covered up with a map.( Check out it was uncovered)Long walk to that area,and find it's out of order. Also find that pool is filthy and had things floating in it, along with bugs on bottom of pool. Whole hotel Needs remodeled badly.... More 

Helpful?
Thank Susanne C
Cedar Hill, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

This location was in a convenient location for our trip. 15 minutes from the Kemper Arena in downtown Kansas City. Clean room, easy-to-use WIFI. Beds were very comfortable. Refrigerator was in the room and it was cold. Checking in was quick and the desk clerk was very pleasant. Great room for the price. Although we didn't require dining out, there... More 

Helpful?
Thank KarenBon
General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear KarenBon Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016 via mobile

Our room was in poor shape but it was clean and half the cost of Comfort Inn we stayed at in Kansas City the night before. The water doesn't get very hot in shower but everything else was ok. Breakfast was typical breakfast for these hotels . Overall not bad bur hotel definitely needs to be updated

Helpful?
1 Thank djking90
Management response:

Dear Guest, Thank you for responding to our survey, we apologize for not meeting your needs and we would like to ask for you to come back and give us another chance. We are going to start our updating and remodeling durring the fall. Which we will be starting here in the next few weeks. Thank you More 

Marshalltown, Iowa
Level Contributor
7 reviews
Reviewed 12 October 2016

What was to be a restful and educational weekend in the Kansas City area started when I made reservation in the Quality Inn in Independence Mo. on Nolan Road. I contacted the hotel directly, rather than using a web site third source. I booked the rooms with him at that time. Upon arrival we were given room 125 & 127.... More 

Helpful?
Thank randmbaud
Management response:

Dear Sir, Thank you fopr responding to our survewy, we apricciate your feedback and suggestions. We hope that you will come visit us again. We apologize for not meeting your standards and as farr as the odor goes we apologize and we have taken care of any and all issues. you have a great day Thank you More 

Independence
Level Contributor
11 reviews
Reviewed 11 October 2016 via mobile

My girlfriend and I stayed at this hotel on on the 9th of October. The staff members were very cordial,and the room was decent. However the outside security door to our room entrance didn't work so we had to walk around the bldg to entrance 3 which really was an inconvenience. The shower nozzle was broken so we couldn't take... More 

Helpful?
Thank Stephen H
Management response:

Dear Guest, Thank you and we do apologize we have had the maintenance crew check out this room and its up and running we hope that you will consider staying with us again in the future. More 

Saint Louis, Missouri
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 September 2016

We stayed there for two nights. After reading reviews from other hotels in the immediate area, we found this one to have the better comments. I was disappointed that the hot tub was out of order and obviously had been for some time guessing by the worn out sign on the counter. Once you opened the door, it smelled great.... More 

Helpful?
Thank MAPACKERBACKER
Management response:

Dear Guest, Thank you for responding we are pleased that you enjoyed your stay. We have trained our employees very well they do a great job and it is very nice that you noticed there hard work. We are pleased you like the dippen dots machine as well always something nice for the guest. We look forward to seeing you... More 

Olathe, Kansas
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 September 2016

We waited several minutes to check in while all three front desk persons were assisting one couple checking in. The lady that helped us was nice, but seemed frazzled. Upon receiving our room cards we went to the exterior entrance we were told our room was off of, we could not get the exterior door to open, it was stuck... More 

Helpful?
Thank Dunnoaname
Management response:

Dear Guest, Thank you for responding to our survey we apologize for not meeting your needs and we have had our pool cleaned and we apologize the door entrances have also been fixed. Thank you More 

2 reviews
Reviewed 26 August 2016 via mobile

There's really nothing they're doing right here. Basically every square inch of this building needs maintenance. Nothing in the fitness room works, the pool is disgusting, there's black mold all over the ceiling in the shower, the filter in the a/c unit is absolutely filthy. I don't know the cost because my company pays for my travel expenses but I... More 

Helpful?
Thank David H
General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear David H, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel... More 

Mankato, Minnesota
1 review
Reviewed 22 August 2016

The room and hallways smelled like Mold and very stuffy we had to keep the air-conditioner and the bathroom fan on at all times. The shower looked like it had mold around the seems my wife and I didn't take a shower because of this. The bathroom hot water took about 5 minutes to get hot. the wallpaper was peeling... More 

Helpful?
Thank jon t
General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear jon t, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to... More 

Joplin, Missouri
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 August 2016 via mobile

Stayed there after a Royals game. Close to the stadium. Very affordable. We booked on Priceline. Could tell hotel was remodeling as the fancy bathroom sink didn't really go together with the creepy red carpeting. They had some aesthetic issues clearly happening and reading other reviews it shows they are under new ownership. No biggie. Staff was nice! Bed comfortable.... More 

Helpful?
Thank Kristi H
General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Kristi H, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is located right on I-70, 4 miles from the Kansas City Chiefs-Arrowhead Stadium. Also near to the Kansas City Royals MLB-Kauffman Stadium and the Riverboat Casinos. Just minutes from the Gateway to Independence, Missouri. Steps from major activities and events in the area, a superb East Kansas City location. Complimentary daily hot breakfast included in room rate, free WIFI in all rooms, plenty of free, onsite parking and easy access to nearby freeways. ... more   less 

Additional Information about Quality Inn & Suites Kansas City I-70 East

Address: 4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
Region: United States > Missouri > Independence
Price Range: ₹ 4,159 - ₹ 7,705 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kansas City I-70 East 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Quality Hotel Independence
Quality Inn And Suites
Quality Inn Independence
Independence Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kansas City I-70 East staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites Kansas City I-70 East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for first floor if you have a lot of luggage. Ask for a room away from the Interstate if the traffic noise will be a problem for you.”
 of 5 bubbles Sarvin4, 1 Aug 2016 | Read review
“Make reservations by phone with hotel not Choice website/call center, points program not that great an experience. Didn't seem pet friendly.”
 of 5 bubbles 683BarbaraG683, 1 Aug 2016 | Read review
“1st floor rooms were quiet”
 of 5 bubbles RichardR385, 16 Jun 2016 | Read review
“No elevators- so be prepared if second floor.”
 of 5 bubbles marionb10513, 5 Jun 2016 | Read review
“the pool area has a great view”
 of 5 bubbles 359jennys, 28 Jan 2016 | Read review
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