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Holiday Inn Express and Suites Independence

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Holiday Inn Express and Suites Independence
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367 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Independence
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Showing 367: English reviews
Herrin, Illinois
Reviewed 6 April 2016

Have stayed at this hotel once prior and returned because we had a very good visit. Rooms were clean and comfortable. Breakfast was very good! Service attendant was helpful and friendly. Desk person was very helpful in recommending places to eat.

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Helpful?
1Thank mw5five
Kirksville, Missouri
Reviewed 1 April 2016

I arrived at the Holiday Inn late and found the front desk staff to be very friendly and helpful. My room was welcoming and well maintained. I realized when I arrived at home the next night that I had left some items in the room. I called the hotel and the staff took my information and the next day Scott...

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Helpful?
1Thank Ladygib4
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear Ladygib4, Thanks for posting your great review about our hotel. We're very happy you like us and what we do here, and we appreciate your business. So glad we found and returned your items. I hope we can serve you here again.

Minneapolis, Minnesota
Reviewed 30 March 2016 via mobile

We checked in with my 3 kids very late at night. Front desk staff very efficient and friendly. Hotel beds were comfortable. Room was very clean. Scott the pool staff was very friendly- brought me a water while I was in the treadmill, helped me with exercise room TV and warned me about impending storm. Lots of variety with the...

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Helpful?
1Thank pat k
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Hello Pat and thank you for submitting a review of your recent stay with us. I'm very glad to hear that we were able to provide great customer service during your stay and that you were able to take advantage of our saltwater pool and fitness center. We also work very hard on providing a large variety of quality breakfast...

Saint Louis, Missouri
Reviewed 28 March 2016 via mobile

My best friend & I stayed here for the weekend. *There was a mixup with the reservation. I called a month in advance to correct the mistake as I am a planner and I booked it thru Expedia.com. I called back again to verify the correction a day later and was assured of the correction. I reserved a room with...

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Helpful?
1Thank undergodswings
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Hello Undergodswings and thank you for submitting a review of your recent stay with us. I appreciate you calling to tell me that you meant to leave five stars instead of two. It sounds like you had a very good stay with us. We work very hard on providing great customer service and I'm glad that you were able to...

Reviewed 20 March 2016

We spent three nights here and I can say the entire staff was exstreamly accommodating. After returning home we realized we must have left our pad behind. I immediately called and they informed me that they had it at the front desk. They took our information and said that they would get it to us. The next morning Scott called...

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Helpful?
1Thank Roger S
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Thank you so much for the review Roger S. It's great to hear that you enjoyed your stay with us and that we were able to get your lost item back to you. We look forward to having you stay with us again soon.

Luana, Iowa
Reviewed 1 March 2016

I stay at the Independance Holiday frequently on dusiness trips and the folks here have alway been some of the most courteous hospitable and go out of their way to ensure that my stay here is most enjoyable. Most everyone knows me by name and that always is a plus. To mention just a few i"d like to acknowledge but...

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Helpful?
1Thank Gary7352
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Thank you so much for the review Gary7352 and thank you for continuing to stay with us. I'm very proud to hear that our team made such a great impression on you and thank you for calling them out. We're looking forward to your next stay with us!

London, Arkansas
Reviewed 24 February 2016

Stayed here on a business trip, the hotel was very clean and the staff was excellent especially Scott, Richard, and Miriah. I stay in HIE all over the United States and this is one of the best. I HAVE STAYED HERE IN TIMES PAST AND WILL STAY HERE AGAIN WHEN I AM IN THE AREA Brian

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Helpful?
2Thank baaycock
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Hello Brian and thank you for your review! It's great to hear that you continue to stay with us when you come to this area. I'm really glad to hear that our team was able to provide excellent service as always and that you consider us one of the best. We like to think so as well. We look forward...

Los Angeles, California
Reviewed 26 January 2016

Stayed here while driving cross country. Clean room, good bed, comfortable linens, up to date furnishings, professional staff, plenty of parking. More expensive than we expected for a HIEx. If we had stayed longer, we could have tried out the pool and visited the Harry S. Truman Presidential Library and Museum, which is close by.

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Helpful?
1Thank Wendy S
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Hello Wendy and thank you for submitting a review of your recent stay with us. We appreciate the positive things you had to say about our property and are glad that you enjoyed your stay with us. Please note that our rates do fluctuate based on several reasons so please be sure to contact us directly for the best rate...

Menasha, Wisconsin
Reviewed 21 January 2016

I have stayed at this Hotel several times now and enjoy it every time. Scott, in maintenance is awesome. He and the rest of the crew are always friendly. They're all helpful with anything from, good local restaurants, attractions like Harry Trumans house and museum, and near by places to visit. The rooms are always clean and smell clean too....

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Helpful?
1Thank Chris G
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Hello Chris and thank you for your review. It's so great to hear that you continue to stay with us while in town. We try very hard to ensure all of our guests have a great experience while with us and I'm glad that we are able to continue achieving that goal every time you stay. There's a lot more...

Iowa
Reviewed 21 January 2016 via mobile

Peeling wall paper, mold growing & loose sink. The paint was coming off the bathtub too. I told the front desk about this when I checked out & all they could do was give me extra points as I had prepaid the room? Not a happy camper. I've never stayed at a Holiday Inn Express that the rooms were this...

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Helpful?
Thank LoriBirdsk
Josh D, General Manager at Holiday Inn Express and Suites Independence, responded to this review

Hello LoriBirdsk and thank you for submitting a review of your recent stay with us. Needless to say I am disappointed to hear that you did not have a wonderful experience while at our hotel. I understand you brought this matter up to the front desk and we were able to provide some compensation but, I would also like to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Independence-Kansas City, Missouri is conveniently located near the Arrowhead and Kauffman Stadiums, home of both the Kansas City Chiefs Football and the Royals Baseball teams. You will also be surrounded by a variety of dining establishments that are within walking distance. The hotel is located minutes away from the Independence Center shopping mall, which makes for an easy visit to the wide variety of stores lining the 39th Street Shopping District.The hotel is also located just a few blocks from the new Center Point Medical Center, as well as Bass Pro.The Holiday Inn Express is the best place to stay if you are visiting the Harry S. Truman Library and Museum which is now showing the Truman and Israel exhibit. Make sure to see the Truman Home, Truman Courthouse and Office, as well as the Truman Memorial. The hotel is also conveniently located to visitors of the National Frontier Trails Museum, launching point of the Oregon Trail, as well as the Santa Fe and California Trails.Be sure to visit the Bingham Waggoner Estate and the Historic Independence Square! The Mormon Visitors Center, Community of Christ Temple and Auditorium, Hidden Valley Sports Complex, and The Sports Lodge are also conveniently located. We are minutes from the Sprint Center. ... more   less 

Additional Information about Holiday Inn Express and Suites Independence

Address: 19901 E Valley View Pkwy, Independence, MO 64057
Region: United States > Missouri > Independence
Price Range: ₹ 7,657 - ₹ 11,518 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Independence 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Suites Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Express Independence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express and Suites Independence staff and other travellers.
5 questions
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Sedalia, Missouri
1 month ago
11 months ago
Lee's Summit, Missouri
over a year ago

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Questions? Get answers from Holiday Inn Express and Suites Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King rooms have a lot of room”
 of 5 bubbles bosco70, 23 Aug 2016 | Read review
“Great guest service!”
 of 5 bubbles stevesY3725FW, 5 Aug 2016 | Read review
“1st floor was very quiet.”
 of 5 bubbles 314timt, 4 Jul 2016 | Read review
“We are given the same room every time which we request, ask and they will provide”
 of 5 bubbles Mustangsally46, 16 Jun 2016 | Read review
“AAA helps with the price.”
 of 5 bubbles jeanh666, 26 Apr 2016 | Read review
5 of 5