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Holiday Inn Express and Suites Independence

TravelocityUS$ 141*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 184*
US$ 141*
US$ 184*
US$ 141*
US$ 184*
US$ 141*
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Holiday Inn Express and Suites Independence
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373 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Independence
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Showing 373: English reviews
Aurora, Illinois
Reviewed 11 October 2014

This hotel was a great place to stay for our visit to the KC area. Staff was very friendly and helpful. Room was clean and fresh smelling with a frig and microwave. Breakfast was typical HIE fare, kept well stocked by the staff. There are several restaurants conveniently located right across the street.

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Helpful?
Thank 61twins
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear 61twins, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their effort are recognized and appreciated. Thank you again for your kind words. I hope we can serve...

Alton, Kansas
Reviewed 2 October 2014 via mobile

The rooms we're good but the stairways and halls were dirty, needed a good vacuming. Breakfast was the usual continental (dull) meal, didn't see paying 126.00 for it... Is close to shopping mall and bass pro is right down the street.

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Helpful?
Thank kshillbilly
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear kshillbilly, Thanks for choosing our hotel and posting your candid comments. I'm sorry about the halls and stairwells, and will share your review with our housekeeping department and review procedures with them immediately, so this can be rectified. I hope you will give us another opportunity to demonstrate our commitment to guest satisfaction on a future visit. Sincerely, Ken...

Indiana
Reviewed 30 September 2014

The hotel is only a minute or so off of I-70, and maybe fifteen miles from KC. So it is a great location if you are looking to stop for the night just before or just after getting through the city. Everything was clean and the staff was friendly. The price was reasonable.

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Helpful?
Thank Mark E
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear Mark E, Thanks for posting your nice review about your recent stay with us. I'm glad you were happy with the service and accommodations we provide and appreciate your compliments. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations

Wildwood, Missouri, United States
Reviewed 14 September 2014

There are not many decent hotels in near the KC Chief's stadium or Independence MO area, but his is a good one. It clean and well kept with a good location for business in the area as it is close to most interstates. The check in process was friendly and most of all, thanks to Scott Johnson, the facilities maintenance...

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Helpful?
Thank Carl S
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear Carl S, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and appreciate your recognition of jobs well done by our team. I'll be sure that Scott receives the proper acknowledgement for being mentioned here by you. I hope you will let us serve you...

Crystal City, Missouri
Reviewed 13 September 2014

We stayed here for 4 nights over Labor Day weekend. First I will start with the positives, the location was perfect. Right off the highway with access to great places to eat right by the hotel. Second, the showers in the bathroom were really nice with great water pressure and hot water at all points of the day. Now on...

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Helpful?
Thank NayrbSwerdna
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear NayrbSwerdna, I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. If you...

Helena, Mt
Reviewed 1 September 2014

We were upgraded to a nice, large and clean 2-queen suite. It had a sofa bed and plenty of table and chair space. The one thing we didn’t like about the design was that the TV was in front of the beds, so if you wanted to sit on the couch, the TV was quite far away and it was...

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Helpful?
Thank ClarkCreek
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear ClarkCreek, Thank you very much for taking the time to write and post your great comments about our hotel. We welcome all constructive criticism, as it helps us to get better. We will take your comments into consideration as we work to improve our guest experience. We appreciate your understanding and look forward to welcoming you back and serving...

Omaha, Nebraska
Reviewed 28 August 2014

Have stayed at this location several times and have never been disappointed. Clean and well maintained with a very friendly & helpful staff. Two of note: Scott and the gentleman running the breakfast bar. Close to dining, shopping and a short drive to Royals/Chiefs stadiums.

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Helpful?
1Thank Cooie1946
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear Cooie1946, Thanks so much for your loyalty and lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon. Sincerely, Ken Jacobs guest Relations

Reviewed 23 August 2014

Our grandchildren live there we travel there at least 6 times per year it's the best Hotel for options locations and amenities, for the price. We would like to bring attention to Scott who is in charge of maintenance, and the pool and spa area on several occasions he has gone above the call and duty and has personally helped...

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Helpful?
Thank Mark Y
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear Mark Y, Thank you very much for your many visits and for posting your nice review. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. I'll make sure Scott &...

Olney, Illinois
Reviewed 16 August 2014

Gentleman that checked me in wasn't overly friendly, gave me room key and pretty much that was it. I had a room with 2 queen beds, was nice, large TV, bathroom was pathetic as the drywall tape was peeling off and so was the wallpaper. I started to watch tv after grabbing some dinner, the tv kept freezing up on...

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Helpful?
Thank BandSRoadHogs
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear BandRoadHOgs, I am truly sorry to learn of your disappointment with us during your recent stay and apologize for the frustration and discomfort you experienced here. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else, and take it very seriously when we learn of any guest disappointment. If...

Omaha, Nebraska
Reviewed 12 August 2014

Wonderful hotel !! Clean and very friendly from the front desk staff, maids and especially Scott ! We have stayed there several times for both business and pleasure and always have clean rooms, great breakfast and very accommodating staff.

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Helpful?
Thank MJM0216
KenJacobs, Guest Relations Manager at Holiday Inn Express and Suites Independence, responded to this review

Dear MJM0216, Thank you for returning to us and posting your nice review. I'm glad we are your hotel of choice and that you are happy with what and how we do things here. We really appreciate you recognition of jobs well done by our team, and look forward to welcoming you back during future visits. Sincerely, Ken Jacobs Guest...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Independence-Kansas City, Missouri is conveniently located near the Arrowhead and Kauffman Stadiums, home of both the Kansas City Chiefs Football and the Royals Baseball teams. You will also be surrounded by a variety of dining establishments that are within walking distance. The hotel is located minutes away from the Independence Center shopping mall, which makes for an easy visit to the wide variety of stores lining the 39th Street Shopping District.The hotel is also located just a few blocks from the new Center Point Medical Center, as well as Bass Pro.The Holiday Inn Express is the best place to stay if you are visiting the Harry S. Truman Library and Museum which is now showing the Truman and Israel exhibit. Make sure to see the Truman Home, Truman Courthouse and Office, as well as the Truman Memorial. The hotel is also conveniently located to visitors of the National Frontier Trails Museum, launching point of the Oregon Trail, as well as the Santa Fe and California Trails.Be sure to visit the Bingham Waggoner Estate and the Historic Independence Square! The Mormon Visitors Center, Community of Christ Temple and Auditorium, Hidden Valley Sports Complex, and The Sports Lodge are also conveniently located. We are minutes from the Sprint Center. ... more   less 

Additional Information about Holiday Inn Express and Suites Independence

Address: 19901 E Valley View Pkwy, Independence, MO 64057
Region: United States > Missouri > Independence
Price Range: ₹ 8,469 - ₹ 13,252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Independence 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Suites Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Express Independence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express and Suites Independence staff and other travellers.
6 questions
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Sedalia, Missouri
3 months ago
Coeur d Alene
24 days ago
over a year ago
Lee's Summit, Missouri
over a year ago

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Questions? Get answers from Holiday Inn Express and Suites Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King rooms have a lot of room”
bosco70, 23 Aug 2016 | Read review
“Great guest service!”
stevesY3725FW, 5 Aug 2016 | Read review
“1st floor was very quiet.”
314timt, 4 Jul 2016 | Read review
“We are given the same room every time which we request, ask and they will provide”
Mustangsally46, 16 Jun 2016 | Read review
“AAA helps with the price.”
jeanh666, 26 Apr 2016 | Read review
5 of 5
Travelocity
US$ 141* /night
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Hotels.comUS$ 141
Orbitz.comUS$ 141
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Prices are for 1 room, 2 adults
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