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Residence Inn Kansas City Independence

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Residence Inn Kansas City Independence
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117 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Kansas City Independence
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Showing 115: English reviews
Decatur, Illinois, United States
Reviewed 10 July 2015

We arrived after a long, rainy drive. The front desk upgraded our room at no charge. The upgrade worked out well for our party. We slept soundly on comfortable beds. There was no noise from inside the hotel. Unfortunately, the garbage trucks woke us all up at 7:30. Hotel probably has no control over that. Breakfast area was spacious and...

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Helpful?
Thank Colleen W
WSwanMCIAR, Manager at Residence Inn Kansas City Independence, responded to this review

I wanted to personally "Thank you" for your recent review of your stay with us! I am happy to hear that you enjoyed your stay with us! We hope to serve you again when your travels bring you back to Independence! Have a wonderful week! Jen DiiBon Assistant General Manager

Colorado Springs, Colorado
Reviewed 2 July 2015

This is an older property. I checked in on Saturday afternoon. Initially no one was there. Then after answering a phone that had wrong for two minutes, the desk clerk stayed behind the desk talking on the phone. After twelve minutes of waiting she came by to help the man ahead of next who was buying two waters, very patiently....

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Helpful?
Thank Bensus
WSwanMCIAR, Manager at Residence Inn Kansas City Independence, responded to this review

Thank you for your recent review of your stay at the Residence Inn Independence. I wanted to personally apologize for the issues you encountered while staying with us. With a mission to exceed expectations, it looks like we have fallen short during your stay with us. I have addressed your concerns with the appropriate staff members to ensure that these...

Fallbrook, California
Reviewed 30 June 2015

The bed- its about 20 yrs old and as soft as a bean bag. The pull out sofa, whichI thought had to be better was like a cot from camp as a child. The smell- they use some cinnamon based cleaner that overwhelms you. The cleanliness- I found used soap in the shower, and you did not feel like you...

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Helpful?
Thank Wooster70
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Afternoon! A special Thanks for your recent review. I do apologize that your stay wasn't as expected. We strive to make sure each and every stay is a Great one. I am sorry to hear you did not experience the same comfort as most of our guests do. We often receive many comments on the quality of our bed...

Huntingburg, IN
Reviewed 29 June 2015

The people were friendly. The breakfast was good. And a pleasant bonus of salsa, chips, sausage and buns with free beer (limit two) and wine for happy our during the first of the week. It's a little older but still very comfortable. Nice selection of restaurants in the area.

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Helpful?
Thank lynk11
WSwanMCIAR, Manager at Residence Inn Kansas City Independence, responded to this review

I wanted to personally "Thank You" for your recent review! I am so happy to hear that you enjoyed your stay with us! We hope to serve you again when your travels bring you back to Independence. Jen DiiBon Assitant General Manager

Reviewed 3 June 2015

The bed was comfortable and the staff was nice however...... This hotel is very old and in need of an update. The furniture is old and the carpet was ripped in our room. We also found a spider and the parking was horrible. the "gym" is very small with two treadmills and one broken elliptical. Everything in this hotel needs...

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1Thank Ubetterknowit34
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning and Thank You for your recent review! We enjoy seeing all responses as our team uses comments like yours to grow and ensure that all of our guests have a Great stay! As it is now the season, our rooms have recently been sprayed for any of our pesky friends. We continually do this to ensure that our...

Wichita, Kansas
Reviewed 19 May 2015 via mobile

The property is a little tired (some of the carpet is due for replacement, other minor deferred maintenance issues). The staff was friendly and pleasant. Beds were comfortable and the rooms clean. It is a pet friendly property and was a little put off by sharing the breakfast room with pets. Stayed on a sat. night so most of the...

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2Thank NWH1969
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

I hope your week is going well! Thank you for your recent review. We continue to focus on improving our hotel as with age comes some wear and tear. I am Extremely Glad to know you too enjoyed our comfortable beds and clean rooms! During the summer weekends, we do stay busy and see a lot of traffic. What can...

Scott Air Force Base, IL
Reviewed 15 May 2015

This is perhaps the oldest Residence Inn property we have ever stayed at. It might have been the suite we were in (2 bedroom suite) but the furniture, lamps, etc were quite dated. However, that did not take away from the convenience of staying here. We were in town for a graduation in May and decided to go with the...

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Thank Claudia E
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

We are extremely Happy to hear about your stay with us! It is Great to see our staff stying attentive to your needs. We do our best to treat each and every guest in a very special way and by the looks of it, our staff did just that! Should you return to the area, we would love to see...

Columbia, MO
Reviewed 13 May 2015

This is the second time I have stayed at this hotel, though it has been a few years since I had been here, and I am happy to say the stay was just as nice this time as last. The room was very clean and neat. The bed was very comfortable and clean. The breakfast had a lot of options...

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Helpful?
Thank traveljunky99
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

It's always Great hearing from our return guests! Thank you for your recent review! I will be sure to share your comments with the entire staff. We are excited to continue to be your home away from home while in the Kansas City area!

St. Louis, MO
Reviewed 11 May 2015

I stayed here just one night on business. The check-in was friendly and quick. The room was clean, quiet and just fine for me. Maybe a little aged, but still nice. The bed was so comfortable. I usually have a hard time sleeping in hotels, but not this one. Breakfast was great, much more variety than I expected. Coffee was...

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Helpful?
Thank numbersgal
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

It is Great hearing from guests like you that have such a Great night stay! Our hotel offers many amenities and we are glad you were able to Enjoy some of them. I will be sure to share your comments with the staff! Have a Good rest of the week and Thank Your for your review!

Seminole, Florida
Reviewed 6 May 2015 via mobile

I travel a lot for work and enjoy Marriott properties, but this room was disappointing,. The property was ok but aged and I think it was the main issue with the room there was a musty smell and the carpet was worn and rippled. I arrived in town late and didn't make it to the hotel until after midnight so...

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1Thank Rschrader
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning! I wanted to apologize that you didn't have the Best stay possible. We strive to make each and every stay the best it can be. I have looked into the smell issue, along with the worn carpet and we are taking immediate action. Please know that this is not consistent with our rooms and is an isolated incident....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Kansas City Independence

Address: 3700 South Arrowhead Avenue, Independence, MO 64057
Region: United States > Missouri > Independence
Price Range: ₹ 7,848 - ₹ 12,489 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Kansas City Independence 3*
Number of rooms: 80
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Also Known As:
Residence Inn Kansas City Independence Hotel Independence
Residence Inn Independence
Independence Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Kansas City Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want privacy coming in and out, stay on the west side 101, 201, 301, etc... side”
 of 5 bubbles S1521XRrobertt, 9 Nov 2016 | Read review
“Room 206 is a 3-room suite (2 bedrooms and a family/living area)”
 of 5 bubbles kevinl146, 13 Jul 2016 | Read review
“We stayed on the 4th floor and were very happy.”
 of 5 bubbles 887tamarab, 25 May 2016 | Read review
“don't stay here”
 of 5 bubbles PhilipSchaffer, 18 Apr 2016 | Read review
“Ask for top floor room with a front building view.”
 of 5 bubbles Mego10, 3 Apr 2016 | Read review
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