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3.5
#66 of 97 hotels in Legian
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Everyone needs a place to lay their weary head. For travellers visiting Legian, The Jayakarta Bali Beach Resort is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, The Jayakarta Bali Beach Resort makes it easy to enjoy the best of Legian.
Free internet access is offered to guests, and rooms at Jayakarta Hotel offer air conditioning and a minibar.
During your stay, take advantage of some of the amenities offered, including a concierge and room service. Guests of Jayakarta are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.
While staying at The Jayakarta Bali Beach Resort, visitors can check out Dalem Penataran Desa Adat Temple (0.6 mi) and Garlic Lane (0.9 mi), some of Legian's top attractions.
While in Legian, you may want to check out some of the restaurants that are a short walk away from Jayakarta Bali Hotel, including Azul Beach Club (0.5 mi), Fat Bowl (0.5 mi), and Mozzarella Restaurant and Bar (0.6 mi).
Legian is also known for some great art galleries, including Bali Rasta Tour and Create Studio, which are not too far from Jayakarta Hotel Bali.
Whether you’re travelling for business, pleasure or both, The Jayakarta Bali Beach Resort is sure to make your visit to Legian one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Family
Languages Spoken
Indonesian
Location
Jl. Werkudara, Legian 80361 Indonesia
The Jayakarta Bali Beach Resort
1,996 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Jayakarta Bali Beach Resort is lauded for its prime beachside location and lush gardens, which together create a pleasant atmosphere that guests enjoy. Despite receiving praise for the hotel's affordability and the friendliness of its staff, some travelers caution that the rooms appear outdated, with a need for refurbishment and improved maintenance.
Additionally, while the multiple pools and proximity to local attractions offer value, the overall experience is somewhat diminished by average dining options and occasional lapses in service efficiency.
Location
Beachfront
Atmosphere
Outdated
Rooms
Dated
Value
Affordable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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The resort itself is very large but I didn't like the surrounding area at all as it was lots of bars, tattoo parlours and some places of question. Security was therefore high at the entrance. Our rooms were on a 2nd level and with no lifts to the upper levels it was quite a challenge with our heavy bags! When I made my booking I selected rooms with a pool view however, this didn't happen. We had rooms overlooking reception and a grassed area. The rooms were comfortable however, the bathroom was small and we had little hot water. The decor is dated and I think the resort can do with a reno here and there. Pools are lovely and there is also direct access to the beach but, the beach wasn't appealing on the days that we visited due to overcast and windy weather. Breakfast was mediocre and ordering from the Pool Side Restaurant is very expensive for sub-standard meals. I wasn't impressed with the Jayakarta Beach Resort and thought it was quite pricey for what we got.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta B, General Manager at The Jayakarta Bali Beach Resort
Responded 3 Feb 2020
Hi There, Warm greetings from The Jayakarta Bali. First of all thank you for choosing us as your second home in Bali recently. Your feedback is so very important to us and without valued guest such yourself we would not be made aware to improve our service in the future. Its really highly appreciated. We hope you will give us a chance in the future to prove to you that The Jayakarta Bali is committed to ensuring the guest satisfaction. Once again thank you and look forward to welcoming you back to stay with us in next occassion. Best regards, Agus Tabah Wardhana General Manager
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We stayed in the ‘Residence’ section opposed to the actual ‘Hotel’ section.
The resort is very large and we found all staff to be very friendly.
Great pool (3 x big pools and a kids pool) with adequate sun beds and the umbrellas. The location was also very central and we could walk where we needed to go. Great coffee from ‘Coffee Cutters’ out the front gates. We also organised a driver to Jimbaran Bay via the tour desk which was reasonably priced and good service/ driving.
It was however quite ‘tired’ and in need of a refurbishment. More of an issue with the guests than the hotel- but heaps of parents smoking directly next to the kids pool (with their own kids in it).
The hotel served its purpose for 2 nights, but I probably wouldn’t go back.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 1 Mar 2020
Hi There, Warm greetings from The Jayakarta Bali. Thank you for staying with us recently. Your feedback is greatly appreciated and its well noted. Best regards, Agus Tabah Wardhana General Manager
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We stayed at this resort for nine nights. The gardens, 3 pools & location were it’s best asset. Our deal came with complimentary buffet breakfast which we found a bit ho-hum. By day 3 we were looking for alternatives. It was definitely fresh but was a bit monotonous. The staff were always obliging and friendly. We stayed in a deluxe room which we found rather out dated and not really up to standard. Our bathroom had quite a bit of mould in the grout around the tiled areas in the bath/shower and traces of mould on the bathroom ceiling. Although the room had an AC it wasn’t effective at al in the humid climate we experienced and every time we entered the room it always smelt musty. We didn’t complain as we figured all rooms would be the same and just left the balcony door open whenever we were in the room. The hotel is close to many restaurant/bars and shopping and supermarkets are right out the front of the hotel. Access to the beach was also great.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 24 Feb 2020
Hi Michael, Warm greetings from The Jayakarta Bali. First of all thank you for have been choosing us as your second home in Bali recently. Your feedback is greatly appreciated. Its very important to us to make an improvement in the future. Looking forward to welcoming you again to stay with us in your next vacation. Best regards, Agus Tabah Wardhana General Manager
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This hotel is very old, about 30 years I think. The architecture is vintage but the big problem is that the rest too! The most incredible id the bathroom and I'm a specialist because it's my work : rusty faucets, not enough pressure for the shower faucet, a bath and not a shower ; who take a bath in Bali, difficult to get the right water temperature,I estimate the age of the toilet seat to more than 10 years and the accessories must have been there since the origin of the hotel. The bottom of the door of the bathroom breaks.For this piece, only one solution: to break everything to renovate. Concern the room: all is also very old. No safe-deposit box, No armchair or chair except those on the terrace that I used. I had to improvise a desk in front of the television with a very worn "white" plastic garden chair. Bedding is very tired! Room cleaning is also very basic When I arrived 5 people ask to change rooms: weird right? Concern the food : for the breakfast,there is a basic buffet, not fruit juice, Viennoiserie is bad, the products are already on display around 6.am and good luck for people coming to eat at 9 am! Hot chocolate pays off! I ate there for lunch but after a low quality hamburger, I did not repeat the experience. One evening, I was attracted to a barbecue.I have never eaten anything so bad in the world.The meat is cooked but waits in bain-marie dishes.Ditto for the other products offered.A very poor and bad choice of salad. I counted 15 people at this feast so they could cook when people arrived. Concern the lobby: the majority of people are not pleasant and some are not even very intelligent.I asked to print documents, to scan a passport and the answer was, we don't have a printer! We cannot provide these services. After calling the manager and there are a lot of managers in this hotel, I received my papers but still not possible to scan. We are in 2020 and a 4 stars hotel don't have a all in one:amazing! But in Indonesia, who give the stars? This is randomly assigned and is not reliable. Always read customer reviews to get a real feel for the hotel.I could still write a lot about this hotel but I think you understand. So either we demolish everything or we renovate everything or we continue to profit from tourists. The last solution will no doubt be chosen! For information, this hotel cost me for 11 days 1.161 €.
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip:Â Don't go there unless you want a low quality hotel, poor service and low quality food...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 1 Mar 2020
Hi There, Warm greetings from The Jayakarta Bali. Thank you for the feedback given to us. We are very regret to hear that your stay have not been to the standard you have expected about the dated property, old room facilities, and the services in general. It is unbelievable due to we have well experienced and very friendly staff. We trust them due to they all were well trained and they worked based on SOP. Anyhow we learn and will concern to investigate it. Your feedback is really greatly appreciated and its very important to us, without the valued guest such yourself we could not be made aware of ways to improve our service. We apologize for the inconvenience these may cause you during staying with us. Once again thank you for your feedback and hopefully you will give us a chance in the future to prove to you that we are committed to ensuring guest satisfaction. Best regards, Agus Tabah Wardhana General Manager
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Never have stayed in a place that promised so much and delivered so little. Apart from white towels and sheets being grey the rooms were so tired they are in urgent need of an overhaul. The breakfast was terrible even though we paid for breakfast in the package we went elsewhere the pancakes were as hard as the plates they were served on. In addition the rubbish was still outside the kitchen and stank. We had a ground floor room and had additional visitors RATS!!! needless to say sleeping was very hard as there were gaps under the balcony door and the window above it wasn’t glass it was a piece of wood that was warped and let the mozzies in. The reception staff also left a lot to be desired with booking in a long drawn out process and as we now know not worth the effort.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 1 Mar 2020
Dear Mark, Warm greetings from The Jayakarta Bali. We are very saddened to hear that your stay have not been to the standard you have expected about towels and sheets were being grey, dated of room, the breakfast was terrible especially the pancakes, rats, and long drawn out process in reception. We shocked as this is not the standard of service we have at The Jayakarta Bali. We really concern about it and for sure it would not happen again in the future. Your feedback is really greatly appreciated because it's very important to us and without valued customer such yourself we could not be mare aware of ways to improve our service. We apologize for the inconvenience may have cause you during your stay with us. Thank you. Best regards, Agus Tabah Wardhana
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We first stayed here in 2001, and even then we thought it looked tired. Suffice to say, we shocked that nothing had been done to improve this place. The rooms were ok, clean, but tatty. The breakfast was a one star affair. And what they charge for a sandwich and beer around the pool is a disgrace, £10 pp.😡😡 It’s safe to say, I won’t be going back. We arrived on the 20th December, and were asked if we wanted Christmas lunch at £35pp, we declined thankfully, after talking to others who’d eaten there, we’d had a lucky escape. Cold greasy food.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta B, General Manager at The Jayakarta Bali Beach Resort
Responded 3 Feb 2020
Dear Gareth, Greetings from The Jayakarta Bali. We are writing to you in regards to your recent stayed with us that it was not standard as your expected. Room is tatty, Breakfast, pricing of food. We concern about these feedback, thank you very much and we really appreciate it. This feedback is very important to us and without valued guest such yourself we would not be made aware of ways to improve the facilities and services in the future. Hopefully you will give us a chance in the future to prove to you that The Jayakarta Bali is committed to ensuring guest satisfaction. We look forward to welcoming you again in the future. Best regards, Agus Tabah Wardhana General Manager
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Arrived Sunday night for 7 night stay and were put up steep stairs in standard room. Were informed breakfast was not included even though my wife had booked from a site clearly stating breakfast was included in a green banner across photo of resort. She booked through Booking.com but they would not budge and so we had to pay a further A$223.00. Speaking to other guests this is a common thing and some had vouchers given to them free. The water pressure wasn’t enough to rinse yourself under the shower until I used a toothpick to clear every hole in the shower rose which improved it somewhat even though there was no hot water until later in the afternoon. The wi-fi drops out intermittently. This morning they were out of pool towels by 9.30am so luckily we bought our own. They were changing our room today at 2pm but after checking at 1pm we were told that it would happen at 7pm tonight as others extended their checkout in the meantime. On a positive note the bed is comfortable, the a/c works well, location on beach is good, pools are great, and staff are friendly. It’s an old resort that could do with a lot of refurbishment and I doubt we would return
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 18 Jan 2023
Dear Robert, Warm greetings from all of us here at The Jayakarta Bali. Thank you very much for your feedback. We can honestly tell you that we have experienced staff who work very well according to SOPs and based on the history of the bookings received. We were very surprised to hear this. About the water pressure wasn't enough on the shower, and bad connection of Wifi, and not enough pool towel, yes we were realized its true but we have been fixed it slowly and now there are mny changes. Your feedback is really much appreciated. Looking forward to welcoming you back to stay with us at The Jayakarta Bali. Best regards, Agus Tabah Wardhana General Manager
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first of all i will say that i read all the reviews and was not going to stay at this hotel but when it was required to have certified hotels this was the only one on the beach that was certified so i booked it and didn't bother to change it due to the price when they cancelled the requirement of certified hotels so i have just returned from a 13 night stay, and all i can say is you get what you pay for, i paid less than £500 for my total stay including breakfast, if you are expecting 5 star luxury then this hotel is not for you. first of all the staff are all amazing and so friendly and always greet you with a smile, the rooms are basic but they are cleaned everyday and clean towels provided, yes the towels could be whiter and fluffier but they were clean, and the bed was very comfortable, my only complaint that i am really been picky on is that the balcony chairs could do with replacing, but please bear in mind that the hotels have all been shut for 2 years and they are due some updating but again think about what you pay for this hotel, the grounds are lovely and they are cleaning and brushing all day to keep them clear, the hotel is also right on the beach so the location is amazing and i would also like to add that i had friends who paid 3 times more than what we did at a hotel along the street and they preferred our hotel due to the friendly staff and also the hotel bar is open 24hrs... so please give this hotel a go and remember what you are paying for
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip:Â we was in room 335 and it was great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 16 Jan 2023
Dear Elainev, Warm greetings from all of us here at The Jayakarta Bali. Your feedback about balcony chair is very much appreciated. We will try to forward it to the owner for his consideration to replace it in the future. Looking forward to welcoming you again to stay with us in another occassion. Best regards, Agus Tabah Wardhana General Manager
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Dated rooms. Our bathroom lights sparked or wouldn't turn on, dodgy wiring, really terrible bathrooms, charged for room items which we didn't drink (not there on arrival) and rooms serviced inconsistently with towels etc.. When ordering taxis they kept giving us non metered ones, a 30k ride was costing 150k. Got my hair braided and conveniently "no change available" . If you can spot their crap it's fine but being my first time here it took me a few times being really ripped off and this is just within the hotel! There are much better resorts for better prices, my advice- keep looking.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 1 Mar 2020
Hi There, Greetings from The Jayakarta Bali. First of all thank you for staying with us recently. It is very sad to hear about your comments concerning the dated rooms and the rooms serviced inconsistently. We are really concern especially on the serviced inconsistently. Unfortunately we have a well experienced employee that working based on SOP. Anyhow your feedback is greatly appreciated and it is soo important to us to review it in the future. We do apologize for the inconvenience these mau cause you during your stay with us. Hopefully you will give us a chance in the future to prove to you that The Jayakarta Bali is committed to ensuring guest satisfaction . Thank you. Best regards, Agus Tabah Wardhana General Manager
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This hotel is located in an amazing spot right on the beach close to great restaurants and shopping. The resort has three pools including a swim up bar, all pools are kept immaculately clean. The breakfast each day had a variety of Western and Indonesian dishes and were all lovely. The accommodation we stayed in was a deluxe interconnected room which was a little dated, but the air conditioning worked beautifully and the room was kept very clean. All of the staff we met was so polite and couldn’t do enough to help you. I would definitely recommend The Jayakarta Hotel to all of my friends and family.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayakarta Bali, General Manager at The Jayakarta Bali Beach Resort
Responded 18 Jan 2023
Dear Kristin, Warm greetings from all of us here at The Jayakarta Bali. Thank youvery much for staying with us recently in Dec 2022. Your feedback were great. We look forward to welcoming you back home with family and friend in the near future. Best wishes, Agus Tabah Wardhana General Manager
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There are more places to choose from in the Legian area.
PRICE RANGE
₹4,728 - ₹6,163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jayakarta bali hotel legian, jayakarta hotel legian, jayakarta hotel residence, bali jayakarta, jayakarta hotel bali, hotel jayakarta bali
LOCATION
IndonesiaBaliKuta DistrictLegian
NUMBER OF ROOMS
340
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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