Visited on June with wife. Had good expectations but did not met. Cons Room size is too small. Bathroom is also very small. Even pillow is not comfortable. Overall very average experience based on price range.
Bathroom leaks, and when pointed out to staff at the time of check in, was told that all rooms leak. Security latch on the door is broken. It was corrected on the second day of the stay after complaining at the reception desk. room couch had cigarette hole and TV remotes could be cleaner. Power switches are grimy and need cleaning.
I would rate Surya Prime better than Surya Royal The deluxe and executive room size were all the same. The soap dispenser was not working properly and housekeeping just topped up dispenser saying now it wil dispense soap. The dish set up box services were discontinued due to balance exhaust and another set up bos was replaced. The rooms were smelly and no room freshner was sprayed before guest check in. We extended our stay in which executive room was booked and after requesting front desk, it was changed to Premier room which has wall mirror broken. The sofa corner cloth was cut, the room table where someone can sit and eat was too small. Over all, Services at Royal missed it's name of being Royal.
Surya Royal offers the best of the food at affordable rates. Staff is courteous. Owner often visits the Restaurant during evening hrs and interact with guests. Rooms are neat and clean. If visiting Kota, one may opt to stay at Surya Royal.
It was a good stay clean and quick service staff is supported food is expensive. Arrangement of driver stay is very bad it is like treating an important person like a slave. Driver sleeping arrangement should be improved
Surya Royal Hotel was a comfortable. Stay for road travellers. That’s all really. The showers worked and the beds were good. Many westerners might find the area a bit rough, but it was good enough for a night stay.
We stayed at Surya Royal in October 2018. Our stay was just perfect. The rooms were done up beautifully, beds were made nicely each morning. The staff was very cooperative and accommodating. They will do the best possible to make your stay comfortable and memorable.
This hotel is just besides the flyover. Looks ok from outside, better at the reception and good in the rooms. Rooms are spacious, comfortable, bed, linens are well maintained. Toiletries have to be requested. Staff is cooperative. They have a restaurant within named swagat serves good food, healthy and tasty too. Ambience is good and away from noise.
Quick check in process. Had booked 2 Executive rooms for overnight stay.The hotel is centrally located and has a cpzy ambiance. The rooms are neat and clean but, a little small in size. The food is good.
Humble and helpful staff. I loved the food,the mesmerizing taste of the jaljira drink and the rasila rajma and jeera rice. The ambience was good. The rooms are cosy and room service is very quick. The hotel serves a great deal of hospitality.