Meritas Crystal Resort – Lonavala

Meritas Crystal Resort – Lonavala

36 Frichly Hill Old Mumbai Pune Highway, Lonavala 410401 India
Traveller (176)
Room & Suite (35)
Meritas Crystal Resort – Lonavala
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About

5.0
#9 of 124 hotels in Lonavala
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Meritas Crystal Resort is nestled in a serene and virgin setting at Lonavala, strategically located between Khandala and Lonavala on the old Mumbai - Pune highway. The Resort is placed in a lively setting between the Western Ghats, within a short drive from Mumbai and Pune.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Badminton
Game room
Children's playground
Children's television networks
Valet parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Billiards
Table tennis
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Hindi

Location

36 Frichly Hill Old Mumbai Pune Highway, Lonavala 410401 India
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Mumbai Airport
66.8 km
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Lohegaon Airport
58.9 km
See all flights
302Reviews3Q+A29Room tips
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Detailed Reviews
Yadu Kulkarni wrote a review Nov 2021
1 contribution
5.0 of 5 bubbles
As I was fed up of WFH, and it was Diwali weekend, was looking for a nearby workation destination for the week. Came across the Meritas Crystal Resort on several portals, with high reviews from multiple customers. Sami Sadi family VLOG on Youtube was very helpful, as it gave me full insights into all aspects of the place.

I wanted an excellent room, as I knew I would be spending maximum time in there. Also wanted a great view. And that's what I got! I took the Deluxe suite with Loft room which has a cute sit-out overlooking the pool. The room also comes equipped with a mezzanine loft that can be accessed by a ladder. Perfect for small kids and adds a fun element to the room. The view is brilliant, with a well maintained swimming pool, AND an actual waterfall in the background! Can there be anything more perfect? The hotel also plays beautiful music through the day, which just adds to that holiday vibe.

I am all praises for the staff at this hotel, especially as I worked 3 days, and then sadly fell sick, so basically I was pretty much in my room all week. But the superb design of the room, the hygiene and the stellar service let me enjoy even through all that. The staff is very polite, pleasant and well informed.

Special shout out to:

Mr. Asrar at the reception who seamlessly helped me upgrade to the loft room, so that I could get the exact staying experience I wanted. He was also very helpful when I got sick, and needed some emergency items.

Mr. Ryan Lobo of Meritas Hospitality who was very responsive all through the booking and payment experience.

Housekeeping is clean, friendly and super efficient

In house dining: Very accomodating of all my requests regarding food, especially spice levels, which I rarely find in any other restaurants. The taste of every dish was simply amazing, heck! I am craving some of it even now 😁

The WI-FI was also pretty much on point, which enabled me to do my work without issues. Very useful, as mobile network is quite poor in the area.

Cost wise, I would say the place is mid range, but absolutely VFM due to the supreme service levels. Make sure you book rooms directly with them instead of through other portals, for best rates.

Thank you Meritas Crystal Resort team for making my stay safe, enjoyable and memorable. I will not only be back, but also try out your other properties as well.
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 22 Nov 2021
Dear Ms. Kulkarni, Greetings from Meritas Crystal Resort-Lonavala! Thank you for your kind review. We are glad to know you had a comfortable stay at our Resort. Your kind words towards our service and hospitality are highly appreciated and it is our endeavour to deliver the best-in-class experience, always. Your mention of our associate - Rayan & Asrar is immensely valued and we shall communicate your kind feedback to the team who shall be immensely delighted to hear of the same. We would once again like to thank you for the review and we look forward to welcoming you soon again at Meritas Crystal Resort-Lonavala. Warm Regards, Gaurav Sharma General Manager
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Rafik Manasia Heerawala wrote a review Apr 2021
3 contributions
5.0 of 5 bubbles
Had an amazing time, we r at property and having good time.
Very tasty food and thanks Saurab for personal attention at Restaurant.
Thank you housekeeping team for making us feel safe with proper satization
We will visit back with Family
Having lunch at their other property at Picaddle
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Date of stay: April 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 2 May 2021
Dear Mr Kheerawala, Greetings from Meritas Hotels & Resorts!!! Thank you for rating us here and taking the time to write about your experience with us. Thank you for your words of apperication, the review like this are motivating and encouraging. We are glad that you relished the food we served at our in-house restaurant as well as in Meritas Picaddle Resort. We will convey your praises to Mr. Saurabh for taking good care and paying personal attention. Your safety matters to us and it is our priority in this current circumstances. We will be waiting to welcome you back with your family for a memorable staycation. Hope to see you soon. Thanks & Regards, Team Meritas
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Sumit Thakur wrote a review Apr 2022
Pen, India4 contributions
5.0 of 5 bubbles
We were planning for lonawala trip when it was long weekend, fortunately we got this resort for 1 night availability on Sunday. Since resort is main road it's easy to travel here. Once reaching resort you have to park your vehicle at the entry area and later hotel staff will park it to other parking.

Since it was long weekend we have to wait for few hours for check in but it was acceptable as we reached before our check in time. One suggestion to resort is they can provide welcome drink to guest it will help them to relax and cool.

Till we get the room keys we visited whole resort. They have cool stairs on the way to game zone and pool. You can take some beautiful snaps there. Also besides that you will find small dining area where you can enjoy candel light dinner at the evening.

The game zone is also amazing, it have all the games which every resort have like carrom, table tennis, chess, Ludo and snooker. You can enjoy the games with your family.

Till the time we got room keys and we settled in our room. We booked normal delux room without breakfast. Room was very big than what we expected with more than basic facilities. In room you get one wardrobe, tv set, tea maker and fridge. Also they have one chair and table set up if you want to do some work. Room was very clean and well maintained. In the washroom you get toothpaste with brush and sanitary pad bag. Also they have kept hair dryer as well.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 11 Jun 2022
Dear Mr.Thakur, Greetings from Meritas Crystal Resort Lonavala !!! It was an absolute pleasure having you stay at Meritas Crystal Resort Lonavala during your recent visit, we cannot thank you enough for taking time to share your feedback. Your time and praise is overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. It is our constant Endeavour to ensure we exceed the expectations that our guests have from us. Your compliments have been shared with the entire team to whom it always has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for even higher standards of service. We thank you once again for your appreciative comments and your recommendation and look forward to having more opportunities to welcome you back at your Meritas Crystal Resort Lonavala Thanks & Regards, Gaurav Sharma General Manager
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Prashin L wrote a review Jul 2021
Lucknow, India9 contributions3 helpful votes
1.0 of 5 bubbles
Horrible Experience. We requested an early check and we’re told to come in by Noon ans the room would be ready which it wasn’t. We had to wait an hour inspight of prior confirmation of an early check in. The sink in the bathroom was broken and leaking and we had to use the dustbin below the sink to ensure the water doesn’t drip on to the floor. The cement around the bath tub had also come off and mirror was broken. Housekeeping told us it would take two hours to repair the sink including Tim for the cement to dry during which we would’nt be able to use the sink.

Water wasn’t available in the hotel washrooms for almost two hours and the management kept giving the guests excuses that it would be restored in 15 mins. This lasted from 8:30pm to 10:30pm when we decided to check out the same night and drive back to Mumbai as it was not possible to stay in a room with no water especially since we had our two year pls daughter with us. 3 more rooms requested for an early check out due the the water issues same time as us.

The food was good and staff was polite. The management has painted the exterior of the hotel to make it look good but a lot of effort needs to be put in to refurbish the rooms, bathrooms and get the basics right. Service was very slow as well.

This property is more like a 2 star and not a 4 star as claimed on some sites
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 15 Jul 2021
Dear Mr. Lalwani, Greetings from Meritas Crystal Resort Lonavala! Thank you for taking out the time to write a review of our hotel on this esteemed travel forum. We are extremely concerned to receive your disappointing feedback and We profusely apologize to you for your experience. We have already addressed most of these issues and through our ongoing learning and training initiatives, have refocused on the same immediately. I am equally discern of the pique you & your family must have felt for the little one and we are apologetic for the tribulation you have faced. I place a humble request before you, to consider these deviations as a one-off experience and not let this mar your overall impression of our hotel. We regret that your experience was less than perfect on this visit and hope you will give us another opportunity to serve you in the future. Warm Regards, Neeraj Gewali General Manager
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Travel21634597967 wrote a review Jun 2023
1 contribution
5.0 of 5 bubbles
Had a blast at this resort, hospitality was on top. We requested for the early check in and they provided the room before the time the room was with balcony and bathtub which was a very good option as it was hot during the afternoon. The food was nice booked the room directly and got a good discount as we were 4 friends we enjoyed our entire day at the game zone and pool will recommend it to all
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Crystal Resort – Lonavala, manager at Meritas Crystal Resort – Lonavala
Responded 8 May 2024
Dear Guest, Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had a blast at our resort and enjoyed our hospitality, room amenities, and facilities like the game zone and pool. We are delighted that you found the food nice and availed a good discount by booking directly. We appreciate your recommendation and hope to welcome you back soon for another amazing stay!
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Priyanka K wrote a review Jun 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
We took our 5 year girl for a 1 day statycation and thoroughly enjoyed every bit of it. Mr. Mihir Rane, a gem of a person, happily upgraded us to a Premium room which was the icing on the cake. The entire staff were masked and ensured all the safety measures and hygiene. Chef Saurabh, was very accomodative and arranged fresh piping hot meal to the room every single time. Breakfast was served to the room and a decent spread with wide options.
Mr. Mohammad Bilal, stunning hospitality. All in all we had a wonderful time.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 23 Mar 2023
Dear Guest, Greetings from Meritas Crystal Resort !!! We appreciate your kind endorsement. At the Meritas Crystal all guests are our cherished patrons and we are always eager to extend warm services to them. We all look forward to welcoming you back to Meritas Crystal Resort Lonavala soon. Warm Regards, Gaurav Sharma General Manager
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SidFerns! wrote a review Aug 2021
Mumbai, India30 contributions
+1
5.0 of 5 bubbles
I visited Meritas Crystal Resort on 30th 31st for a 1N stay with my family. I had booked via booking.com

Right from check-in to check- out everything was smooth & seamless.

Resort staff, security, valet, room service, housekeeping, restaurant staff all were very professional & friendly.

Special shout out to Radhe, Janardhan, Alok & Rahul. Keep up the good work.

Resort exterior & interior is well maintained. Being well lit, the Resort can be located from a far, even on the highway.

I can't think of a negative experience
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: NA, everything was well planned & well taken care of.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 26 Aug 2021
Dear Mr. Sid It was an absolute pleasure having you stay at Meritas Crystal Resort Lonavala during your recent visit, we cannot thank you enough for taking time to share your feedback. Your time and praise is overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. It is our constant Endeavour to ensure we exceed the expectations that our guests have from us. Your mention of our associate - Radhe, Janardhan, Alok & Rahul - is immensely valued and we shall communicate your kind feedback to the team who shall be immensely delighted to hear of the same. We would once again like to thank you for the review and we look forward to welcoming you soon again at the Meritas Crystal Resort-Lonavala. Warm Regards, Neeraj Gewali General Manager
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Raghunatha Reddy Ontikommu wrote a review May 2022
Hyderabad, India394 contributions27 helpful votes
+1
5.0 of 5 bubbles
Been to Lonavla for the first time, with no idea of where to accommodate ourselves have finally decided to get booking done at Crystal Resort which stays one among 5 hotels here in Lonavla, that are managed by Quality Group Meritas.

Located very near to railway station, just about 5 Minutes it would take to get here. MCR is quite easily visible and situated amidst hilly area surrounded by lush greenery all around.

We were welcomed by polite and friendly staff at reception within contemporary lobby, mesmerising indeed it was. We were offered early check-in as promised within stipulated amount of time, though actual check-in was at 1pm.

It has whole lot of stuff in offer, in house restaurant - Bombay Gourmet, exotic and vibrant corridors over looking picturesque environment, a game zone, swimming pool with serene views all around etc.

With great breakfast buffet, clean rooms, helpful and friendly hotel staff our stay stood unique and pleasant that would all in all make it memorable.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 11 Jun 2022
Dear Guest, Greetings from Meritas Crystal Resort Lonavala !!! It was an absolute pleasure having you stay at Meritas Crystal Resort Lonavala during your recent visit, we cannot thank you enough for taking the time to share your feedback. Your time and praise are overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. It is our constant Endeavour to ensure we exceed the expectations that our guests have from us. Your compliments have been shared with the entire team to whom it always has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for even higher standards of service. We thank you once again for your appreciative comments and your recommendation and look forward to having more opportunities to welcome you back at your Meritas Crystal Resort Lonavala Thanks & Regards, Gaurav Sharma General Manager
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Ashish1982k wrote a review Feb 2022
Navi Mumbai, India5 contributions2 helpful votes
5.0 of 5 bubbles
We liked the resort very much . On 14th Feb we celebrated our anniversary. we asked for decoration, they did very nice decoration(they charged for decoration but it is worth ), we enjoyed candle light dinner. Overall experienced very good👍.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 23 Mar 2023
Dear Mr. Ashish, Greetings from Meritas Crystal Resort Lonavala !!! It was an absolute pleasure having you stay at Meritas Crystal Resort Lonavala during your recent visit, we cannot thank you enough for taking time to share your feedback. Your time and praise are overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. It is our constant Endeavour to ensure we exceed the expectations that our guests have from us. Your compliments have been shared with the entire team to whom it always has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for even higher standards of service. We thank you once again for your appreciative comments and your recommendation and look forward to having more opportunities to welcome you back at your Meritas Crystal Resort Lonavala Thanks & Regards, Gaurav Sharma General Manager
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Soumyarup Bala wrote a review Apr 2021
2 contributions
5.0 of 5 bubbles
After getting a tele call promotion from one of their executive, I planned to search more about the resort and booked my stay along with my friend. I must say the resort looks so amazing that one will not feel stepping out of it. The front office Dhananjay was always handy with my needs and the Manager Mr. Mihir was very humble, polite and courteous. The best part was when we went to the pool and he helped us clicking our photos. The breakfast was good and we appreciate what the manager said that they don't have buffet as precautions for covid19. Well done team. Housekeeping was quick when asked for tea and coffee sachets. Will visit soon
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meritas Hotels and Resorts, General Manager at Meritas Crystal Resort – Lonavala
Responded 13 May 2021
Dear Mr. Bala, Greetings from Meritas Hotels & Resort!!! Thank you for rating us here and taking the time to write about your experience with us. We are pleased to note that the team looked after you very well, from the time you arrived until your departure and that you were impressed with their charm and hospitality. We are delighted that you found the breakfast to be elaborate and delicious. We are also glad to know that you found our resort to be amazing so as to not step out of it. We will convey your praises to Mr. Dhanjay, Mr. Mihir and the housekeeping team for being on their feet and for helping you experience the best of Meritas services. We would like to welcome you back with the same warmth and hospitality. Hope to see you soon. Thanks & Regards, Team Meritas
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Answer from Piyu
1 contribution
Not all rooms have bathtub but yes rooms with bathtub are available
sagsk81 asked a question Oct 2021
1 contribution
Is swimming pool open? Also is bar available
Answer from SidFerns!
Mumbai, India30 contributions
Swimming pool is open. There is no bar available.
Lonavala, India5 contributions1 helpful vote
Greetings from Meritas Hotels & Resorts!!! Yes sir/ mam our resort is near Mayur Retreat Thanks & Regards, Team Meritas
Suhag M wrote a tip Jan 2024
Mumbai, India496 contributions219 helpful votes
2.0 of 5 bubbles
"Back facing rooms to be avoided "
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FarAway33233536800 wrote a tip Dec 2023
New Delhi, India3 contributions
5.0 of 5 bubbles
"Take the room with balcony "
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Rohan S wrote a tip Nov 2023
2 contributions
1.0 of 5 bubbles
"So many people can't use the pool since timings are from 9 to 7. It should be working from 6 onwards. Rooms were overpriced as well. "
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Praveen Jain wrote a tip Nov 2023
3 contributions
4.0 of 5 bubbles
"It is god hotel in budget ."
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Joshua wrote a tip Sept 2023
2 contributions
5.0 of 5 bubbles
"U should visit this place in week ends it's much worth "
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Not the right property for you?
There are more places to choose from in the Lonavala area.
PRICE RANGE
₹4,010 - ₹5,848 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraPune DistrictLonavala
NUMBER OF ROOMS
41
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MERITAS CRYSTAL RESORT – LONAVALA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Meritas Crystal Resort – Lonavala
Which popular attractions are close to Meritas Crystal Resort – Lonavala?
Nearby attractions include Tiger's Leap (0.9 km), Tung Fort (0.9 km), and Amrutanjan Point (0.9 km).
What are some of the property amenities at Meritas Crystal Resort – Lonavala?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Meritas Crystal Resort – Lonavala?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Meritas Crystal Resort – Lonavala?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Meritas Crystal Resort – Lonavala?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Meritas Crystal Resort – Lonavala?
Conveniently located restaurants include Picadore - The Multi Cuisine Restaurant, Broccoli – Veg Multi Cuisine Restaurant, and Asian Fusion Restaurant.
Are there opportunities to exercise at Meritas Crystal Resort – Lonavala?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Meritas Crystal Resort – Lonavala?
Yes, dry cleaning and laundry service are offered to guests.
Does Meritas Crystal Resort – Lonavala offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Meritas Crystal Resort – Lonavala?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Meritas Crystal Resort – Lonavala?
Many travellers enjoy visiting Tung Fort (0.9 km) and Shrivardhan Fort (2.6 km).
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