- Foul smell from the rooms - No difference b/s room and swimming pool - Poor service - No hospitality - Breakfast was ok - Name is just resort but the look and service is just like a lodge - I have booked for a king-size bed and not provided
Went for a family weekend to Valvan Village Resort. The experience has been just about average. The facilities are substandard - no gym - no kids play area - swimming pool is just too deep for kids to enjoy. Food was average - buffer breakfast had a very limited spread and food was generally cold. Staff was courteous and very helpful. However for the price that they charge, its better avoided.
Property is in very bad shape specifically the duplex suite. I booked 2 rooms (202 and 207) and both were very dirty and broken. Avoid this hotel as there are several good hotels in vicinity. Refer my photos as picture speaks more than words.
Nice location📍 nice staff and good food🍴🍕🍔 . Raining🌧 season is best to visit. Khandala tour was amazing. You can try chiikki here the local dish. The people here very honest and helpful. Local restaurent are good. Children Will enjoy here. Taxi and tolls are coastly
Went first time for corporate meeting. Good old hotel but we'll maintained. Spacious Rooms with balcony. Swimming pool neat and clean. Sher E Punjab restaurant for Ala carte prep good. Overall services are good and staff members are really helpful including Mr Tapas and entire team.
We booked via agoda. 1) No Wifi in rooms as promised on the agoda website. 2) Rooms were damp with rain & smelly 3) No 3rd Bed provided but a very uncomfortable mattress given. We were charged for extra bed. 4) Food is below average. Avoid the included Dinner deal. 5) We were also called wrongfully for clearing restaurant bill for food we had never consumed and had a time stamp of before we checked in :) 6) The TV & Set top box had only one pair of batteries and had to alternate to use it. 7) At checkout no GST Invoice provided by Hotel.
Very average property. I particularly found it too costly. It's an old property. There dinner was ok. Breakfast was good. However the service was so pathetic that my wife waited for almost 30 minutes to get toast. She didn't even receive one and we left. I had read a lot about hospitality. However hardly found anything impressive. In fact, didn't see hospitality anywhere. First of all, there was no one to receive in the entrance. Nobody seemed to be cared if new members drove in. No body was even there to pick up luggage or assist! Room was ok but very old window AC. Remotes of AC and TV were not working properly. Bedding was ok but could be improved. I'll not recommend it unless it's come for a a lot cheaper tariffs. I paid around Rs. 6000 for a single night (included breakfast and dinner), but didn't find it worth. The pool was dirty too and we couldn't think of entering it.…
We visited this hotel this weekend. We had booked 2 standard AC rooms, we were given our rooms 2 hours late, they kept on telling us that they need some time to clean the rooms. Staff is unprofessional, they don't know how to talk to customers. They were least bothered about the delay. Our room was next to store room, which was extremely dirty, noisy. The next morning, washroom water had dust particles, ACs were not serviced in years. There was a huge noise and pieces of ice started falling from the AC. After telling this to the staff and Manager, they did not even acknowledge that there were many issues with the room. Would never recommend this hotel to anyone.
So, i had booked this place last minute n had to stay here n it was one of the worst resorts i have ever stayed till date...trust me, i am a traveller and this resort sucked big time!! the check in took us ages inspite of paying in advance, the food service is pathetic and the staff n the whole mamagement of the place sucks big time! The pool wasnt inviting or clean i dnt knw wat it was bt i wud never want to swim in it! And plus there is no wifi in ur room! its only at the reception area.. I wud nt recommend anyone to stay even if u getting it at a cheap price!
We were looking for a venue for our Indian Naval Vateran batch(Total around 50 with spouses and all senior citizens)in Lonavala and after shortlisting about a dozen or so and visiting all of them over a few days we finalised Valvan Village Resort after a lot of search and research. Even though it is a small resort it can boast of providing all facilities needed for large groups(MICE)and is popular amongst the corporates for their training/conventions etc.It is,therefore, not surprising that they are always in the the middle of some group activity or the other. Needless to say they are always booked and hence booking well in advance is desirable.We had booked almost 6 months in advance. The location of this resort is ideal being very near the Mumbai Pune Expressway and besides the Mumbai Pune Highway barely 1 km away from the Lonavala Railway Station. Nearest Airport being at Pune about 60 kms and Mumbai around 120 kms. The staff, in particular, Mr Saurav Mukerjee General Manager and Mr Tapas Garai F&B Manager are outstanding and ever-willing who can help you in arranging almost anything,be it transport or photographer or an event manager or any other such requirements.They are always willing to go an extra mile to ensure that their guests are well looked after and all their genuine needs are met. The resort is a sister concern of our famous Sher-e-Panjab in Fort Mumbai and appropriately their restuarant bears the same name and doles out tasty North Indian Cuisine besides other popular dishes.They also have a 24 hr Coffee Shop. They have a full-fledged bar to cater for all liquor requirements of the guests. The Resort has a Wheelchair accessible entrance and also has an elevator.The rooms are decently equipped with all facilities and some are with balcony overlooking the pool. The resort has a special corporate all inclusive rates which are very competitive and they even consider your suggestions for meals menu within the laid down limits. They have 3 halls to cater for your needs and provide seating arrangement as per the customer requirement normally free of any extra charge.In addition they also provide a PA system and recorded music normally within the package. Free WiFi is available in public areas but not available in some rooms. They have ample parking area within their compound. All our participants were unanimous in stating that this was their best ever get together and they were all praise for the resort management and ever helpful staff. In short, Valvan Village Resort at Lonavala is well equipped with all facilities to make it an ideal venue for any corporate and family group events.…
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