Experience a reinvigorating stay amidst the verdant majesty of Lonavala. Lonavala, a hill station situated between the cities of Mumbai and Pune and hosted and mothered by the Sahyadri hills, shelters the Radisson Resort & Spa Lonavala. Located just 2 hours drive from Mumbai and one hour drive from Pune, the hill station sees a flock of both national and international tourists visiting from around the world every year. It is for visits as special as these that we strive to make the stay within the heart of Maharashtra's beauty the most memorable one. With our spacious rooms and suites providing high level of comfort and relaxation with modern amenities, opening to the exuberant greenery of the majestic hills, we make sure you pocket that breath of fresh air you crave, far away from the bustle of the cities. Guests can enjoy a rejuvenating getaway in an area facing right out to the beauty of the Tungarli Village.
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The Radisson Resort & Spa Lonavala is celebrated for its harmonious atmosphere, blending cultural and modern elements with entertainment options like karaoke and live music. While the hotel's location is generally lauded for scenic views, some guests feel it lacks privacy. The spacious, clean, and well-maintained rooms with luxurious touches are a highlight, as is the hotel's overall cleanliness.
Despite the commendation for varied activities and amenities, some travelers express dissatisfaction with additional charges. The service garners positive remarks for staff friendliness and professionalism, though occasional delays are noted.
Location
Picturesque
Atmosphere
Cultural
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Warm
Amenities
Comprehensive
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I am staying at this property and let me say, it’s an good hotel. My room is taken care by an associate named Kamal from House keeping, very polite, professional person, I highly recommend his name for an excellent customer experience given by him. If think it’s good to have him in your team.
Hotel need a bit touch to keep the place top. Breakfast spread is good, service is nice. Lunch and dinner buffet spread was good too Housekeeping is good, noise issue at night time from next building - locals, can be controlled if highlighted with local authorities.
Kids play area, I felt charging 500++ half an hour for games is bit higher side, as end of the day it’s for Inhouse guests, this can be wow factor for guest to visit with kids, but charging them I sound a bit unfair - this is my personal view.
So far stay of good Keep the same work team.
Thanks
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 22 Dec 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your valuable insights, and I am pleased to hear that overall, you had a good experience. It is heartening to know that Kamal from our Housekeeping team made a positive impression on you with his politeness and professionalism. Your observations regarding the need for some improvements have been duly noted. I'm glad to hear that you enjoyed the breakfast spread and found the service during lunch and dinner buffets satisfactory. Regarding the noise issue at night from the neighboring building, we will take action to address this concern and bring it to the attention of the local authorities to find a suitable resolution. It's wonderful to learn that your overall stay was good, and I assure you that we are committed to maintaining the same level of service. Your kind words about our team are motivating, and we will continue to strive for excellence. Thank you once again for your kind feedback, and we hope to welcome you back for another wonderful stay in the future. Sincerely, Faisal Nafees General Manager
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The first thing to strike you is the use of black colour, whether the stones being used or tiles of the swimming pool or the look and feel of things, you are amazed at the use of the Black colour. The reason it is inspired by the look of a fort.
Having said that you the hotel lives up to the name of the brand. The best thing is indoor play area which has PlayStation and archery in addition to the usual pool table, carrom, TT and air hockey, all of them in working and excellent condition.
The next thing is the bar which turns into a family disco with a good DJ on weekends. Excellent place for family to dance together in a disco which does not happen often. I saw grandparents dance with grandchildren. There is no cutting corners with ample drinking water provided without charging extra. The breakfast buffet is excellent.
The only improvement can be of the dinner buffet, the spread looks good but people looking for healthy options have to think twice, there was a lot of oil in the vegetables. The Moong dal Dosa live counter saved the day for me on one instance.
All in all, a comfortable stay with a great experience.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 18 Jul 2024
Dear Guest, Thank you for taking the time to share your detailed feedback following your recent stay at Radisson Resort & Spa Lonavala. Our aim was to create an eco-friendly resort with a unique fort-like look and feel. We wanted to minimize the distinction between the exteriors and interiors, adopting an intelligent architectural concept that embraces nature & Maratha culture, and we're thrilled that our concept amazed you. We are glad you appreciated our various amenities like indoor play area, our bar with a good DJ, and the provision of ample drinking water. It’s wonderful to hear that you enjoyed our breakfast buffet and found the PlayStation, archery, pool table, carrom, TT, and air hockey in excellent condition. We are pleased that the Moong dal Dosa live counter was a highlight for you, and we will work on enhancing our dinner buffet offerings to better cater to health-conscious guests. We are grateful for your positive comments and look forward to welcoming you back for another great experience at Radisson Resort & Spa Lonavala. Sincerely, Faisal Nafees General Manager
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Staying at Radisson lonavala was an amazing experience. It was just for a day but it was so relaxing yet enriching for us. Overall hospitality cleanliness was very good 👍 well designed property In house activities were really kept us entertained and refreshed, to name a few cooking and mixology, mashal ceremony, karaoke followed by movie night and their recreational room is full of games for toddlers to adults 👍 Staff was very cooperative and interactive. Food was really delicious 👌 Highly recommended for family and friends to get rejuvenated at Radisson 👍
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 11 May 2024
Dear Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Radisson Lonavala. We are delighted to hear that your experience with us was amazing and that you found it relaxing and enriching. We're thrilled that you found our in-house activities entertaining, especially the cooking and mixology sessions, Mashal ceremony, karaoke, and movie night. We take pride in offering a wide range of activities for guests of all ages to enjoy. Your kind words about our staff's cooperation and interaction are truly appreciated. We strive to provide exceptional service, and it's rewarding to hear that our efforts are recognized. Thank you once again for your feedback. We look forward to welcoming you back for another enriching experience at Radisson Lonavala. Sincerely, Faisal Nafees General Manager
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We recently stayed at the Radisson Resort & Spa Lonavala on the occasion of my wife's birthday. Considering our amazing past experiences at different Radisson properties so far (Bangalore, Nashik & Alibag), we decided to go ahead with Radisson Lonavala to make her special day memorable. Little did we know that it was about to turn into a disappointing one. Here's what we encountered-
1. The staff at the Reception are a bit conservative and do not bother to ask you if you are at the property to celebrate any special occasion or just for a leisure stay unlike other five star properties.
2. We stayed in the Superior Room with no view. The room appears to be pretty basic and requires quite an uplift. The continuous sound of construction drill in the background was very irritating and annoying.
3. Non-vegetarian options in the buffet dinner menu are quite limited and there not many options to choose from. Though the food is delicious, the service is extremely slow and one will have to wait for 15 to 20 mins just to get a Tandoori Roti on the table. Similar was the case when we asked for Cappuccino during breakfast. Just in case you request Lipu from the staff, you will never get your coffee on time and you might have to request a couple of other staff members for the same. Lipu just speaks sweetly with you but does not pay heed to your instructions.
4. To add to all the above agonizing experience, we were stunned to learn the fact that paying service charge on In Room dining bill was mandatory. When asked ro remove, we were bluntly told to pay the same.To top it all, there was CGST & SGST added to the service charge amount which is never is the case. Attached is the proof for reference.
5. The house keeping does not listen to the instructions well. For instance, we asked for a pair of extra face & bath towels. We were only given face towels and never received bath towels. And ya! Do not forget that you might have to dial a couple of times just to get connected to the Reception or the House Keeping department.
Taking into consideration the above experiences, we are surely never going back to the Radisson Resort & Spa Lonavala and hope this review helps several other potential guests looking forward to book a stay at the property.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 8 Aug 2024
Dear Abhishek, Thank you for sharing your review with us. I am truly sorry that we fell short of your expectations. We have carefully noted your feedback and we deeply regret the inconvenience. we will thoroughly investigate the matter and address your concerns. Your satisfaction is important to us, and we are committed to making improvements based on your valuable feedback. We look forward to the opportunity of serving you again. Rest assured; we will make every effort to ensure that your next stay with us is truly memorable. Sincerely, Faisal Nafees General Manager
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Stayed here on 9th and 10th March. Room no. 2310. I must say the experiences were far below par. There was a company event going in the property simultaneously. No harm in it but it should not be at the expense of other guests in the property. In the afternoon there was a box cricket organized with loud speaker 🔊 📢 for commentary. The noise was so loud we could not even think of taking a peaceful afternoon nap.
All hotels do offer complimentary high tea if you have taken their breakfast package. But you will be disappointed to know that in this hotel you will get it only you have paid extra bucks for it which is totally unjustifiable. In addition hight tea time is till 6 pm if you call and ask for it at 6.05 pm you will be bluntly told that the time is over and you can't get it.
They organize morning track to near by small hill. But they did not allow me to join as I was not wearing sports shoes (As if we were going for climbing Mt. Everest). I even told them that I am ready to give undertaking in writing that i will be coming at my own risk and hotel is not responsible if I get hurt or injured. But here again they did not budge.
We had ordered Srilankan curry for lunch which had rice included in it. When we asked for some extra boiled rice they charged us whopping Rs.550 for a bowl of rice. No complaints here but they could have been little generous here by may be charging half the price. But sorry Sir, you will be disappointed here also.
So over all very forgettable experience. Location wise and amenities wise nothing great here. Extremely overpriced and very uncooperative hotel I have ever seen. Will never visit again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 6 Apr 2024
Dear Guest, Thank you for sharing your feedback regarding your stay with us. We apologize for the inconvenience you experienced during your time at our hotel. We regret that the company event impacted your stay and that the noise disrupted your peace. Your feedback regarding the high tea policy and the additional rice charge has been duly noted, and we apologize for any inconvenience caused. Regarding the morning trek, we apologize for the inconvenience caused by the sports shoe requirement. We will review our policies to ensure a more accommodating approach in the future. We appreciate your feedback and will use it to improve our services. We hope you will consider giving us another chance to provide you with a better experience in the future. Sincerely, Faisal Nafees General Manager
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RADISSON' when we talk of this brand in hotel industry is known for its services and the relaxing atmosphere but on my recent stay (12 June to 14 June,2024) at the Lonavala property was very pathetic
Restaurant staff specially the serving staff don't know how to treat the guest and the language is very local.
I had booked the room with b/f and dinner so I went for the dinner and the staff told that buffet is cancelled (without prior intimation ) and you have to order from ala carte ... Somehow after the discussion (that too coz we were with two kids who were crying with hunger in front of staff )we settled for ala carte .. they literally bought the menu after 30 min.. after all this scenario next day mrng breakfast the same waitress (Monika )she was standing behind our table and she was unaware that we were there.. she was asking other waitress "what about the 20 number table wala, kal chadh raha tha buffet ke liye" (after this we cudnt bear n we rebuked her n left the property without having breakfast)
This type of language was used, which was not expected from Radisson, who is known for the services and hospitality but this time it was a very disappointing stay..
Hope, needful action will be taken to avoid further incidences..
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Try to avoid this property
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 8 Aug 2024
Dear Aman, Thank you for sharing your feedback regarding your recent stay at our Resort. We sincerely apologize for the inconveniences and negative experiences you encountered during your time with us. Please know that your feedback is invaluable to us, and we take it seriously. We would appreciate another chance to provide you with a more positive and comfortable stay in the future. and we will ensure that your experience meets your expectations. Thank you for your time and understanding. Sincerely, Faisal Nafees General Manager
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Luxurious modern sets up in the lapp. Of nature, very well done up resort, contemporary modern style rooms, we stayed in the deluxe room with a free standing bath tub in the balcony, really good thought... Breakfast was lavish and had all the options covered even Jain food was served. On whole very Good experience.. Will definitely come back...
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip:Go for deluxe rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 30 Mar 2023
Dear Ms. Dedhia We appreciate you taking the time to review us. We are delighted to see that you enjoyed your time at the hotel and thank you for your heartfelt recommendation. On behalf of our entire team members at Radisson Resort & Spa Lonavala, we thank you for staying with us and hope to serve you again! Best Regards, Radisson Resort & Spa Lonavala
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We have been visited for family dinner, restaurant management has take well care of seating arrangements. We are very delighted with food quality. Barbecue cottage cheese was awesome, Miss Monika has given surprise cake on the occasion of one the family member’s birthday. Specially Mr. Suman has take well care of our table.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 20 Jan 2024
Dear Guest, We are thrilled to hear that you chose our restaurant for your family dinner, and we're delighted that you had a positive experience. It's wonderful to know that you enjoyed the quality of our food. We're especially grateful for your mention of Monika and Suman for taking excellent care of your table. Thank you once again for your kind feedback, and we hope to welcome you back for another wonderful stay in the future. Sincerely, Faisal Nafees General Manager
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This was my third visit to the Property, This time though was an impromptu decision based on the sudden change of weather in Mumbai, and when we reached the property it was the best decision as it got Windy, Rainy and Cool (complete respite from the march Burning Heat) and being a weekday was relatively empty (which is how i like it, as the quality of service and attention to detail improves drastically when there is less crowds)
The biggest advantage of lonavala is the close proximity to Mumbai but till before Radisson there weren't many Luxury Options.
When you checkin you are Greeted by the Enthusiastic Staff who welcome you with a smile, Though i came after @ a year was still recognized and Acknowledged by a Welcome Back, Gayatri at the front Desk who is a local is happy to give suggestions as to what to do in and around Lonavala (Staff specially at the front desk if they are local can be a true asset as they know the place in and around)
Location: In the laidback Bylanes Of Tungarli is Good and in close proximity to everything Rooms: Contemporary and well appointed Hotel layout: Though not huge is well appointed Restaurant Food: Nice though as compared to last time seemed scaled down, good part is most staff was the same, which is a Big Plus and shows staff Loyalty, the Chef too is eager to make sure all is as expected, if not he would make sure it is.
Also the Complimentary HI TEA is a Super NIce Touch
There are plenty of Super Dining Options in and around Lonavala So as a suggestion One should take Breakfast And One meal Option from the Hotel and have a meal in the city as a local would.
All in All A Super Property but One Note of Worry that i for-see is that hope this Hotel (like Radisson, Alibaug) doesn't become an Property with main concentration on weddings and conferences, the moment that becomes the hotels prime objective then Upkeep and Quality becomes an issue, and by the time One realizes its too late.
Cant wait to Experience a Monsoon here.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 30 Mar 2023
Dear Mr. Dugar, We don’t have words to thank you for your feedback regarding your experience. It really means a lot to us when our guests write enthusiastically following their experience. We are very delighted to know that every aspect of your experience was excellent and that we exceeded your expectations, we truly strive to be guest-centered and provide passionate and personal service. The Team is Happy to know your feedback. Your kind and generous comments are much appreciated and are a great source of motivation for my team and me. Here is a big THANK YOU from all of us. More memories await you & we look forward to receiving you again at Radisson Resort & Spa and hope that you will plan sooner rather than later. Best regards, Radisson Resort & Spa Lonavala
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I came here to experience the ambience and I was not disappointed. The hospitality, the location and the food. At entrance I was greeted with a guy who played the ootari in a maratha attire.
There was evening entertainment of karaoke and Suresh the host and singer was spectacular. He encouraged the guests to sing and himself is an awesome singer. My parents also sang and enjoyed the evening.
The food in the restaurant has a wide variety and one staff member Lipu treated us so we'll like a family.
And if this much entertainment is not enough, there is DJ night too to dance away into the night. A dreamy location indeed. I would highly recommend this resort.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Do experience there karaoke session
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Resort and Spa Lonavala, General Manager at Radisson Resort & Spa Lonavala
Responded 2 Sept 2024
Dear Guest, Thank you so much for your enthusiastic review! We’re thrilled to hear that you had such a fantastic experience with us. We’re especially pleased that you enjoyed the evening entertainment, including Suresh’s karaoke session. We appreciate your kind words about Lipu, and we will make sure to pass along your appreciation to him. Thank you for your high recommendation and for taking the time to share your experience. We look forward to welcoming you back for another memorable stay! Sincerely, Faisal Nafees General Manager
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Welcome to Radisson Resort and Spa Lonavala, where we blend heritage with luxury. Our architecture, inspired by Maratha heritage, reflects the town's history, giving you a feel of an old rustic fort. As you arrive, you'll be welcomed by traditional tutati instrument and the sight of our impressive 21-meter-tall gabion, the tallest in the country. We've used local Deccan stones shaped like fort ramparts, merging history with nature for an immersive experience. Indulge in Lonavala's diverse cuisine at our three restaurants, each offering unique dishes that showcase local and international flavors. At Radisson Resort and Spa Lonavala, we provide modern comforts in a rustic setting. Whether relaxing by the pool, enjoying our spa, or exploring Lonavala's natural beauty, your stay with us promises relaxation and adventure.
There are more places to choose from in the Lonavala area.
PRICE RANGE
₹11,646 - ₹16,774 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraPune DistrictLonavala
NUMBER OF ROOMS
109
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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