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The hotel is not what it looks like in the photos. The swimming pool is so dirty and there is not even a chair forget about the lazy benches around the pool. The pool i sonly for namesake and you are not even allowed to...More
Thank Namrata H
Response from AanyaMehta, Manager at Sapphire HotelResponded 21 December 2016
While it was unfortunate that you didn't have the kind of experience we are known for, please understand that we'd never want our guests to go through any form of inconvenience. Please consider the issue of swimming pool as an off case, measures...More
horrible experience. the geyser doesn't work. the indoor games which r suppose to operate in rains have been stopped due to rains and till now (december) not started. fountain shown on website is only for picture. all pics uploaded on site are 10 year old...More
Good budgeted stay with a relaxed and serene atmosphere. Good food and swift room service.. Staff was courteous and well mannered. I was happy to see clean and big rooms. I have a huge SUV and was afraid about safety and parking of the car....More
we visit with family and group to lonavala and stay 3 day in
Sapphire Hotel the room view was to good and swimming pool was good. Hotel staff was good and service was also good. we enjoy testy food room was also good . The...More
Response from AanyaMehta, Manager at Sapphire HotelResponded 12 October 2016
It gives us immense pleasure to know that you had an enjoyable stay at our property. We, at Fabhotels, aim towards providing premium quality stay with all the basic amenities to business as well as leisure travelers. We are keen to serve you...More
Took me a while to think of any pros..
1) Rooms have a refrigerator.
2) The flush sometimes works without the bracket falling off, and sometimes clears everything in one go.
3) The room size is big.
Lonavala is a monsoon...More
6 Thank Jalpesh R
Response from AanyaMehta, Manager at Sapphire HotelResponded 23 September 2016
We are sad to know that you had a bad experience with the hotel. However starting September, ‘Hotel Sapphire, Lonavala’ is a part of FabHotels - we are a professionally managed, brand franchisee of best budget hotels in India. The entire hotel has...More