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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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612 Reviews from our TripAdvisor Community

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There are newer reviews for Citrus Hotel Lonavala
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Showing 610: English reviews
Mumbai, Maharashtra
Reviewed 11 December 2015 via mobile

Had heard quite a lot about Citrus n believed it wen I actually visited this place. Yes worth visiting. Pleasant ambience.... Clean room.... A big applause to the staffs for hospitality which would compel u to be delighted with the service - Helpful n cordial indeed ... Food u dnt have too many choice but wot they have - U...

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Helpful?
Thank Sindhu_P
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Mumbai, India
Reviewed 6 December 2015

Everything is nice about this hotel right from rooms, staff, food, amenities. Special mention of staff being very courteous and very helpful. Food is nice as well, breakfast has good options as well. Food quality is good. Rooms are very clean, well arranged. Bathrooms is a bit small though. It has a leisure room having carrom, TT, chess etc which...

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Helpful?
Thank Ashish G
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Hyderabad, India
Reviewed 2 December 2015

We five friend from Hyderabad went to Lonavala, and local sight seeing and toured around Amby valley, pune and Mumbai between 28th nover to 30th nov 2015. accommodation at Citrus hotel is very fine but rates is high even in unseason also. We enjoyed well with this package.

Review collected in partnership with Cleartrip
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1Thank viswes3
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Reviewed 30 November 2015

Stayed here for a day over the weekend. Location is good, easy to find but in the congested part of the town. The hotel is however very quiet. I stayed on the first floor, Deluxe room. The food menu is limited and I felt it was pricey. The TV had limited number of channels as there was no set-top box....

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Helpful?
Thank Subu I
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We appreciate your feedback and thank you for sharing on this forum. At Citrus Hotels, we believe that people make a hotel special, by giving their heart and soul, in a result you can see we have better rating on Trip Advisor compare other big hotels. We change our self as per guest requirements and we go beyond...

Reviewed 29 November 2015 via mobile

Good things: Near bus station Reception Service good. Bad: No window view No greenery around Bathroom accessories not well fitted, needed some repair Wall paint worn out at places Food quality good but not much choice Not worth the cost

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Helpful?
Thank Padmaj K
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I can see from your comments that we were not able to live up to your expectations especially in terms of product and room amenities. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have noted your concerns and have...

Reviewed 29 November 2015 via mobile

Came here for vacation of two days. I stayed at deluxe rooms. The rooms were clean and well maintained with all necessary toiletries. The food served at their restaurant Biso was delicious. The staff were very co-operative right from the check-in counter to ones at restaurant. Extremely delighted by service extended by Mr. Ravi Kumar throughout the stay. The facilities...

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Helpful?
1Thank SHASHIDHAR B
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues and Ravi Kumar about your satisfactory stay as mentioned in your review. We do look...

Reviewed 25 November 2015 via mobile

The hotel is located quite close to the bus stand of lonavla. Only be careful at night as the road is not very illuminated.A welcome drink is served..waiting time to check in at 2 was longer than usual. Restaurant was good but not economical.no lift here so for senior citizens.games area was vgood with billiards, chess and table tennis.Rooms are...

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Helpful?
Thank mrb75
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you very much for visiting and also for sharing your experience on this forum. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have made a note of your concern and we are looking at to improve the same We value your...

Jamnagar, India
Reviewed 17 November 2015

What a hotel ! Rooms with great view and ambiance. A very peaceful area to stay. The restaurant is a plus point. Breakfast was amazingly yummy. Specially baked vegs and bakery foods are fresh and tasty.

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Thank cpkalariya
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. We do look forward to your...

Pune, India
Reviewed 2 November 2015

The hotel is a old property but I guess it has been renovated and maintained well by Citrus. The rooms are decent sized and the staff is good. I had booked premier room but they allotted me a deluxe one. After I brought it to their notice it was rectified. The restaurant looks good with brown and green. The breakfast...

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Helpful?
Thank siddharthp1211
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues about your satisfactory stay as mentioned in your review. I apologies for the mix-up of...

Bhubaneswar, India
Reviewed 31 October 2015

Stayed on 19th Oct'2015 & 20th Oct'2015.This hotel was the best surprise package of our entire trip(mahabaleswar-panchgani-lonavala).Located in an area near to the market yet away from busy roads and commotion.The property is very well maintained and is remarkably clean.The first thing a guest notices here is the friendly attitude of the staff and their eagerness to help you out...

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1Thank Avidz9
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues, Chef Angad, Subrat, Brahma, Dheeraj & Anil about your satisfactory stay as mentioned in your...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: ₹ 4,516 - ₹ 9,228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Citrus Hotel Lonavala
Hotel Style:
#2 Family Hotel in Lonavala
#5 Best Value Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great & well priced then better said hotels of lonavala”
 of 5 bubbles , 7 Feb 2017 | Read review
“Please explore room once before check in to have look and feel in advance”
 of 5 bubbles atulemails, 11 Dec 2016 | Read review
“Get a room that looks towards the road”
 of 5 bubbles , 23 Nov 2016 | Read review
“Wait till new wing will be ready...”
 of 5 bubbles pmspmspms, 21 Nov 2016 | Read review
“premier rooms are very spacious”
 of 5 bubbles sunitasmith, 21 Nov 2016 | Read review
5 of 5