Overall the stay was extremely good. Hygienic rooms, exciting indoor sports, some cycling and a dip into icy cold water.. But out of everything, what requires a special mention is the special restaurant service. We ordered the food from different restaurants but it was properly served within our rooms by the kitchen staff. The lip smacking food served with broad smiles made our stay even better. The maggie, poha and crispy corn were absolutely to die for! Overall, full stars to the entire staff with a special thank you note to hotel management... Cheers!
Most wonderful experience at imperial grande, enjoyed my stay with friends, the hotel is very nice and clean, staff is very supportive and the rooms are very specious, though there restaurant was not open they gave us options from different restaurant to order. The place is surely recommendable.
Hospitality is very good.Food quality is also best. All the facilities are very good. Feeling homely.They treats their guest in very good manners. All the suits are well maintained and clean.Overall environment is very good
We stayed at the property over the weekend after the lockdown was lifted and to our surprise the hotel has all the measures as per the guidelines. On checking in, our temp was checked and also oxigen level were checked using termal reader. The rooms were cleaned and sanitized daily. Sanitisers were available at looby and in the rooms too. The hotel is huge with large rooms and over our stay was very satisfying.
Managed by a unbelievably rude person. Called up the room at 12 30 in the night to move the car! No apology and complete arrogance. Manages the staff as if running Tihar. Treats the guests the same way. We checked out at 1.30 Am fearing our safety.
Property with a strange architecture. The two buildings are connected by a bridge between them and you have entry/exit only from the main building. Room also has strangely kept furniture. If you want to open the cupboard, you need to move the extra bed which is kept there permanently. To watch the tv you need to move away the two chairs that are facing the writing table kept right under the tv. Room does not even have a coffee maker. Place for fridge is given but not installed. Food is just ok. Facilities were not worth the price.
Nice hotel staff was very polite room was very spacious bathrooms was very clean my mom and dad also enjoy we visited for their wedding anniversary hope we will visit this hotel again like the swimming pool very good
We stayed 7 Families with kids for 1 day and 1 night(Weekend). It was awesome experience. Good Rooms, Good Swimming Pool, Big parking and Great Variety of Buffet Breakfast. Thoroughly Enjoyed! Thanks.
The Imperial Grand basically has all of the facilities of a Five Star hotel at half the price! The rooms are large, and clean. There’s a very nice pool for swimming and it’s open late, so you can sit there and chat! It’s near the main shopping area if you’d like to stroll around in the evening- NICE
we stayed here for 2 days,we enjoyed our stay totally.its newly built property.A must stay place which is pocket friendly.Rooms are large and clean.Swimming pool is clean and well-maintained.Food is good and hotel staff also.Located near main market only.