We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.

Upper Deck Resort Pvt. Ltd.

Save
Share
13/15 Pangloli Village Thakurwadi Off Tungarli Lake, Lonavala 410401 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Priceline
$62
View deal
Expedia.com
$62
View deal
Booking.com
$55
View deal
Reserve now, pay at stay
Hotels.com$62
Trip.com$56
Tripadvisor$55
View all 16 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (579)
Room & Suite (334)
Pool & Beach (56)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 178 hotels in Lonavala
Location
Cleanliness
Service
Value
Travellers' Choice
We are a leading up market Boutique Resort at Lonavala. Best suited for business with pleasure, the resort has 58 well-appointed A/C guest rooms (6 Standard Rooms, 23 Deluxe Rooms, 27 Cottages & 2 Pavilions) spread over about 12 Acres of land. We organize Conferences / Individual Packages for Families / Walkins / Seminars / Team Building Activities / Incentive Based Scheme for Employees Based on Performance as Room Nights / Executive Holiday Program / Day Event / Annual Contract or Buyout of rooms for the Financial or Calendar Year / Promotions / Product Launches / Get Together / Marriage Functions / Theme Parties / Events / Birthday Parties / Wedding Anniversaries etc..
Read more
Property amenities
Free parking
Free wifi in the business centre
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Table tennis
Children's playground
Parking
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Kids' meals
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
Concierge
Newspaper
First aid kit
Show more
Room features
Air conditioning
Desk
Safe
Seating area
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Show more
Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Park View
Languages Spoken
English, Hindi
615Reviews27Q+A100Room tips
Traveller rating
  • 248
  • 196
  • 86
  • 33
  • 52
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Pratiek P wrote a review 6 Jan
1 contribution
Ridiculous service. Overpriced. 26k for a cottage for 2 nights which is facing the mountains. If you book the normal room there is no view. The staff is ridiculous to say the least. Terrible service and would not recommend this resort to anyone. While checkout the road through the village had shut down. Was waiting in the parking lot for more than half an hour and not even a single hitel staff had the courtesy to call the guest back to reception area.
Read more
Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Avoid booking this resort at all cost. Nothing special and the service is terrible.
See more room tips
Helpful
Share
Shreyans S wrote a review Dec 2021
Ahmedabad, India11 contributions
We asked for Room Rates which they earlier gave very competitive offer. And later on they changed their price and increased it exorbitantly. Very Pathetic and a Beggar style attitude of Ms. Poonam - the sales executive. It was good we didn't pay any advance. And also they do not clarify anything about refund or cancelation policy due to Pandemic. Avoid going to this CHEATER resort. From: Shreyans Shah Ahmedabad. Founder: Inspire Animations
Read more
Date of stay: December 2021
Location
Cleanliness
Service
Helpful
Share
mb4ever wrote a review Dec 2021
Mumbai, India42 contributions9 helpful votes
+1
Good views and nothing else The approach road is narrow and difficult to navigate lined by shanties and chickens The resort cleanliness is poor Rooms are pretty spare and shabby; the cupboards are lined with dust and smell of the damp. The floors aren’t clean. Rooms aren’t even serviced daily. Bathroom fixtures are missing, no soap dish or place to keep shampoo/ soap. Fixtures are falling apart, the shower lever was lined with hard water scum and wouldn’t move to change the water temperature. Once you turn the shower on, it’s nearly impossible to turn it off and if it’s hot, you will end up with a scald. My room was right above the barbecue pit and full of smoke and the odours of non veg food cooked there. One needs to take the stairs to get to the rooms so this isn’t a place meant for people with disabilities or those unable to use the stairs. It is the marriage season, so the place is pretty noisy as well. Food wise nothing great, food served was pretty mediocre. I guess they limit the options if you have taken the package deal. I wouldn’t recommend it
Read more
Date of stay: December 2021Trip type: Travelled on business
Room Tip: Avoid marriage season, do not travel in a big bus, not a good place for those with small kids or...
See more room tips
Helpful
Share
Response from The Upper Deck Resort, General Manager at Upper Deck Resort Pvt. Ltd.
Responded 4 weeks ago
Dear MB4EVER, Thank you very much for choosing our property for your stay. On behalf of the entire team of Upper Deck Resort, we would like to apologize for the inconvenience caused to you towards your stay at our resort. 1) Road: We are at mercy of Lonavala Municipal Corporation & Gram Panchayat towards the road issue, hopefully, this would be attended by them to boost tourism. Even with the existing road, our resort has witnessed the vehicles right from Auto Rickshaw, Nano to Rolls Royce Phantom, Ferrari, Porsche, Ford Mustang etc., hence, clearing the dark clouds of restriction to accessibility to our resort. 2) We have alerted our Housekeeping & Maintenance Department regarding your concerns. 3) We do have rooms for Differently Abled guests too - if there was a requirement - we did not get any. 4) Regarding Food, our efforts have been always to ensure that we serve the best food across Lonavala, an attempt is to satisfy everyone, even though we are well aware that, in the matter of food, taste do differ from person to person. Also, during your stay, we never received any complaints from other guests who were staying at our resort. Kindly treat this stay as a case of isolation & we will ensure that, you would notice a significant change during your next visit. Please let us know regarding your next visit. Upper Deck Family is eagerly waiting to welcome you all. With Highest Culinary Regards, SAURABH J BAMANE. GENERAL MANAGER. E-mail : gm@upperdeckresort.com Mobile: +91 9822 991 007.
Read more
Beena Sahani wrote a review Dec 2021
3 contributions
Dangerous approach Road, no facility for drivers, totally rude n impolite management. No room service, sloppy housekeeping... rooms weren't even dusted, hotel not following any Covid guidelines, no screening, no cleanliness. Food was ok, but many of our group members fell I'll. Will never recommend it to anyone.
Read more
Date of stay: November 2021Trip type: Travelled on business
Helpful
Share
rajeev168 wrote a review Dec 2021
Gurugram (Gurgaon), India217 contributions140 helpful votes
Just checked into their Cottage(Nov 23, 2021) for a 2 night stay with great anticipation of a lovely experience based on TA reviews. My sincere advise - save your money and stay somewhere else. The Cottage is in poor repair, no maintenance, dirty and shoddily prepared for a new guest. At 2 clock it took them 20 minutes to find a ready Cottage for us. The fridge is not working or is not switched on, hence stinks. The bed had what looked line used linen. After multiple attempts to reach the GM whose number is listed n TA, someone called from Reception to enquire. Explained the situation to the person and asked him for a refund. He reaslied that this needs to be escalated and finally the GM called to ask for a chance to show another room, with the assurance that if don't like it, our money will be refunded. After about 5 minutes, we were shown Cottage #149, where we met the GM who was personally supervising the cleaning. This room was definitely better and we were informed that some rooms have been refurbished and some are in the process which had been given to us. (I wonder why they give our such rooms at all). Anyway, the GM was nice and obsequious with the promise that we could spend a couple of hours in the room and if after that too, we are dissatisfied, our money would be refunded. Since the room was okay, that is to say could have been better in terms of 'Quality/upkeep', we decided not to spoil our vacation by wasting another couple of hours moving to another hotel. However, despite our decision to stay on, in our opinion, even though the room had been renovated, the quality and workmanship of work left a lot to be desired. The housekeeping staff seems to be slipshod in its approach and gets by without paying attention to cleanliness and hygiene - they undertake only surface cleaning. Overall, the hotel definitely has serious hygiene issues and this is visible in the dining area too. The day we arrived, a wedding was just winding down and a lot of trash was strewn around the deck and reception area. This was not cleared or cleaned till about 10AM the next morning!! The absolutely amazing and unbelievable thing we saw over two days? Guests using the swimming pool fully clothed - in the clothes they arrived in!! Why the hotel takes no steps to forbid this and ensure that guests wear proper swimming pool attire AND take a shower before jumping into the pool we fail to understand. This attitude to hygiene seems ubiquitous at the hotel. We expect a top-rated property to be spick and span - this was far from anywhere near that. Food was okay though nothing to write home about. Since, we were focused on spending our 2 nights and leaving, we did not feel like taking up all these issues repeatedly with the management - it would have just spoilt our mood. I think that the only thing going for this property is its location - everything else is avoidable.
Read more
Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: Ask for recently renovated rooms.
See more room tips
Helpful
Share
Response from The Upper Deck Resort, General Manager at Upper Deck Resort Pvt. Ltd.
Responded 4 weeks ago
Dear Mr. Rajeev, Thank you very much for choosing our property for your stay. On behalf of the entire team of Upper Deck Resort, we would like to apologize for the inconvenience caused to you towards your stay at our resort. Please be rest assured that, we are working on all feedback constructively & aim to achieve 100 % Guest Satisfaction; in this case we have counseled the Manager & have initiated corrective action. Kindly treat this stay as a case of isolation & we will ensure that, you would notice a significant change during your next visit. Please let us know regarding your next visit. Upper Deck Family is eagerly waiting to welcome you all. With Highest Culinary Regards, SAURABH J BAMANE. GENERAL MANAGER. E-mail : gm@upperdeckresort.com Mobile: +91 9822 991 007.
Read more
Previous
123456
PRICE RANGE
$77 - $244 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraPune DistrictLonavala
NUMBER OF ROOMS
58
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Upper Deck Resort Pvt. Ltd.
Which popular attractions are close to Upper Deck Resort Pvt. Ltd.?
Nearby attractions include Della Adventure Park (1.7 km), Western Ghats (5.0 km), and Narayani Dham Temple (3.1 km).
What are some of the property amenities at Upper Deck Resort Pvt. Ltd.?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Upper Deck Resort Pvt. Ltd.?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Upper Deck Resort Pvt. Ltd.?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Upper Deck Resort Pvt. Ltd.?
Yes, free parking is available to guests.
What are some restaurants close to Upper Deck Resort Pvt. Ltd.?
Conveniently located restaurants include PNF Restaurant & Bar, Creme Della, and Sports Bar.
Are there opportunities to exercise at Upper Deck Resort Pvt. Ltd.?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Upper Deck Resort Pvt. Ltd. offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Upper Deck Resort Pvt. Ltd.?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Upper Deck Resort Pvt. Ltd.?
Many travellers enjoy visiting Mountain Top Camping (4.6 km), Tung Fort (3.6 km), and Shrivardhan Fort (3.6 km).
Does Upper Deck Resort Pvt. Ltd. have any great views?
Yes, guests often enjoy the mountain view available here.