We had a great stay at Lagoona. Amazing customer, room service along with delicious food and great quantity. The swimming pool temperature was well adjusted our 4 years old enjoyed the swim very much. Thank you for such wonderful service and enjoyable stay Cheers Deshpande
Excellent Resort with great location, delicious food and good customer focus. Our guests are staying here at present and they had good things to say about this place. If you wish to go there try choosing weekdays as over the weekend it gets crowded. Also there is dam and a lake nearby. Beautiful resort in Lonavala. Dhananjay on front desk has been really helpful. We recommend this place if you plan your trip to Lonavala.
Great start . Stay is very coordinating and polite. Clean and neat rooms. Service is good best service given front office team thank you for always taking care of or requirements always ready to help thank you
Overall arrangement was excellent under the leadership of Mr Rajkumar Sen FNB manager . Food was excellent and co operation from Mr Salvi chef also appreciated . Happy with team work and support being given by all staff . Thanks
Very good stay, thank you so so so much. Staff services were also v good thank you for making bday special and memorable for my wife and myself. We will recommend the same to our friends and families for sure
I celebrated my daughter's birthday with my family. Had a great time. The hotel staff is very good. Their service is good. The best part is a cake was arranged at midnight for us. We all enjoyed the stay. Thank you 😊
It was an amazing experience and extra effort made was really wonderful. Definitely would like to visit again and recommend to friends as well. Well maintained and food quality was also good. Staff is very friendly and well behaved. Really cooperative. Special thanks to Mr. Sandip Kamble and team( jyotsna and naseema) for their efforts for making our stay memorable and special thanks for the lovely decorations and cake.
Not worth the money, needs improvement in-room service, cleaning and amenities in the hotel. The room was not maintained well. Spider webs were all over the place. We even saw a cockroach in the dining area.
My parents booked a room in this hotel for their 25th anniversary. We called them one day prior to decorate their room. The staff was polite and cooperative. Thanks to Mr Purna Datta and team for decorating the room beautifully on a short notice. My parents loved it!
Awesome experience with The Lagoonaa resort. Must visit for everyone looking for a good time. Clean rooms. Excellent service. It was my wife's birthday and they arranged for a complimentary cake too. It was a very nice gesture on the hotel's part. It is a must visit in monsoon.
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