Cloud 9 Hills Resort

Cloud 9 Hills Resort

Amby Valley City Road 8 km before Amby Valley City Village Jambulne, Lonavala 410401 India
Traveller (611)
Luxury Suite
Room & Suite (53)
Roof Top Restaurant
Dining (16)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. ₹5,267 /night, 2/9 - 2/10
₹17,821
per night
₹11,457
per night
₹5,092
per night

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About

#23 of 130 hotels in Lonavala
4.6 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.0 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Finding an ideal family-friendly hotel in Lonavala does not have to be difficult. Welcome to Cloud 9 Hills Resort, a nice option for travellers like you.

Cloud 9 Hills Resort offers guests an array of room amenities including a flat screen TV and air conditioning.

The hotel offers room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

Close to Lion's Point (2.4 mi), a popular Lonavala landmark, Cloud 9 Hills Resort is a great destination for tourists.

Cloud 9 Hills Resort puts the best of Lonavala at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Pool
Free breakfast
Badminton
Game room
Indoor play area for children
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Restaurant
Breakfast buffet
Table tennis
Kids club
Conference facilities
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Room service
Safe
Bottled water
Coffee / tea maker
Electric kettle
Flatscreen TV
Private bathrooms
Room types
Mountain view
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Mountain View
Languages Spoken
English, Hindi
4.5
4.5 of 5 bubbles515 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Cloud 9 Hills Resort is often celebrated as a serene getaway, enveloped in peaceful greenery that promises tranquility and stunning mountain vistas. Guests have lauded the resort's cleanliness and the attentive service provided by its staff, though a few have noted occasional lapses in room service and housekeeping. While the opulent amenities and relaxing atmosphere garner praise, leading to a luxuriously serene experience, opinions on the resort's value for money are divided. The rooms, generally found to be comfortable and well-kept, offer beautiful views, although there have been some reports of maintenance concerns.
Location
Picturesque
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Well-maintained

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Detailed Reviews
Meander wrote a review 3 Feb
Mumbai, India
5.0 of 5 bubbles
Cloud9 Hills Resort offers a truly heavenly experience. The staff are attentive and welcoming, adding to the overall positive experience.

The food is unforgettable, leaving your taste buds craving for more

The environment is serene and peaceful, instantly calming you the moment you arrive. Despite being immersed in nature, the resort doesn’t compromise on quality, with top-tier amenities, delicious food, excellent service, and pristine maintenance. It’s the perfect blend of luxury and nature.
Read more
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Take hill top accomodation for unforgettable memories
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vijay M wrote a review Oct 2024
5.0 of 5 bubbles
Mr Rabindra Sahu , Mr Laxmidhar Das and Ms Meenakshi demonstrated customer centricity by paying attention to details during my stay . They took good care of the needs and were super fast in responses weather it was specific food asks , WiFi connections & many more such examples .

Looking forward to come back again in future as well .
Read more
Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
ronit mankani1234 wrote a review Jan 2025
4.0 of 5 bubbles
I had planned my daughter's wedding at Cloud 9 and everything went according to the plan. Mr Sahoo took care of any queries related to food from Menu selection to catering to special needs. Mr Yashwant helped us organise and plan each event.
All guests enjoyed the food in each function and the service was great. Only small con was of Room service sometimes the service was slow and some of the rooms didn't have water bottles.
Read more
Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kalps Kr wrote a review Oct 2024
Mumbai, India
1.0 of 5 bubbles
Our 3bedroom duplex Villa lacked basic facilities like hot water in bathroom and television for entertainment. The location of the property, view for our masterbedroom deck, average food quality with limited options in breakfast was all good and gets a thumps up however the maintenance and hygiene perspective needs lot of efforts from its management. The Molded head beds in all the three rooms, leaking AC, smartv with no wifi connection and the bath tubs with insects crawling just doesn't give us the reason to return or recommend. Daily we had to remind the housekeeping staff for towels and clearing out the used dishes and cups to be taken from the room. The spa experience was better than any other facilities within the resort . We didn't use the pool so wouldn't comment on it. Play area slides and swings need to be repainted for sure. As most of the entertainment sports facilities were rusted or broken. Wifi voucher provided didn't work we had to use our own mobile network to connect for internet as well the dishtv recharge wasn't done even after promised by the staff. One of faulty TV from the masterbedroom was un installed and taken and never returned atleast not in our duration of stay. There were hardly any guests while we stayed however still the basic comfort of us, as a guest wasn't catered by the hotel staff .
Read more
Date of stay: October 2024Trip type: Travelled with family
Room Tip: Avoid expecting too much on viewing fake influencers promoting and promising the luxurious stay....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunshine05817379978 wrote a review Aug 2024
5.0 of 5 bubbles
Cloud 9 is a fantastic choice for anyone looking to relax and recharge in a beautiful setting.The resort is beautifully situated, providing breathtaking views and a serene atmosphere, perfect for relaxation. The rooms were clean and comfortable. The food was a standout feature—every meal was a gourmet experience with a diverse selection of local and international dishes. The resort's amenities, like the pool, were well-maintained and added to the overall sense of tranquility. Whether you’re looking to unwind by the pool, or explore the local area, like the Tiger point, which is very close to this resort, Cloud 9 has something for everyone.
Read more
Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suhrid Roy wrote a review Jul 2023
1.0 of 5 bubbles
This is one of the worst resorts you will find anywhere in the world. Please avoid it. Listing out some of the bad experiences

1. The restaurant service is worst. If you don’t book under AP , u will struggle to get food in the restaurant under Ala Carte. Both the restaurant managers are eager to say “No” first then think. We have experienced it. Had to wait for over an hour as they clearly said that buffet is their priority.

2. The hot water didn’t come for over 4 hours and then after so many requests they rectified something but the flow was very thin.

3. The washroom has a foul smell all thorough, we didn’t get a room change as they said resort is full.

4. Suddenly they added 10% service charge on the food order from room

5. They arrange hard drinks (legal ?) but charge 4 times the rate

6. There is no cupboard in the room

7. The bathtub water flow is in the opposite direction of the water outlay hence the water stays in the tub

8. All veg items , thats okay but the available items in buffet is not worth 200 rs even

9. They didn’t allow me to take very little items from restaurants (buffet breakfast) to home even though I was completely drenched and wanted to change cloths at the room. So had to eat in wet cloths

10. There is no food options outside hence decide carefully if you want to go for it.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RPM101 wrote a review Jan 2024
Bengaluru, India
+1
1.0 of 5 bubbles
Shabby! Dilapidated rooms and fittings and extremely dusty, thanks to the pathetic internal roads which is covered with granite dust!!
For 10k per night we would get resorts which are much better!
I wouldn’t stay here even if they offered me an 80% discount. Location is good but the view is average and depends entirely on the type of room we choose. The 10k rooms are definitely not worth it, and I can’t imagine why anyone would pay more than 10k here (even if it’s for the view)!!!!
Read more
Date of stay: January 2024Trip type: Travelled with family
Room Tip: Stay away! You’ll get better resorts in Lonavala
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romantic W wrote a review Nov 2024
5.0 of 5 bubbles
Our stay was very good
We have stayed for almost 4 days and all 4 days the staff service and behaviour was very brilliant
The cleanliness and the maintenance of the rooms were excellent
The hot water tap was not properly working but still the bathrooms are very spacious and very clean
The breakfast was very tasty and the staff are very co-operative.
The security serivce is also very good
There is a game zone in which you can play variety of games with family and friends
Overall , the resort is very bery well maintenaned and nice

Good time spent here
Thanks a lot Nagesh Ji and Team for wonderful service
Read more
Date of stay: November 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vijayalakshmi wrote a review Dec 2022
+1
5.0 of 5 bubbles
Cloud 9 Hills Resort is at a great location with beautiful views no matter which room you're in. The resort is very well maintained with the best staff managing it. My friends and I had a wonderful experience. We were there to celebrate a friend's birthday and also have a little reunion after a long time and we had the best time here. The staff was super accomodating to all our needs. The buffet had an interesting menu everyday and the food was delicious!! The location is so perfect, all the tourist spots were close by with easy access. We hope to come here again in the future!

PS: Do check out the pools! They have some great views too :)
Read more
Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nature's Gateway, General Manager at Cloud 9 Hills Resort
Responded 10 Jan 2023
Dear Guest, Greetings from Cloud 9 Hills Resort ! Thank you so much for visiting us and for sparing your valuable time to share your wonderful experience on this forum. We are delighted to know that your experience for your friends reunion and Birthday celebration with us has been positive . It is such a delight to know that you were impressed with our service delivery. Your Feedback about the food is well appreciated and for the team serves as great encouragement. Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back along with your families and Friends. Warm Regards, Hotel Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ronak Vaghela wrote a review Dec 2022
Christchurch, New Zealand
5.0 of 5 bubbles
What a location, what a staff and what a customer service!!! Cloud9 Hills Resort nailed in every aspect of hospitality.

To begin with we stayed with our families for 3 nights and 4 days for a destination wedding. Right from arrival till departure, Cloud9 team accommodated us like their own family and surpassed our expectations in customer service. Be it Yeshvant, Sudhir, Sahu, Narsingh, Manoj and all the staff from Restaurant and Housekeeping, they were just on point for all of our needs.

These staff members were kind, generous, and had an attitude of never of saying “NO” to any needs or demands. They made it so easy to co-ordinate with the team, and with a lovely smile on their face. All points to staff members and customer service at Cloud9 Hills Resort.

The location is extremely beautiful, where you can witness the mesmerising Sahyadris from outside your room. We were lucky enough to get the rooms from 204, as they had really beautiful views for sunrise and sunset. This is a gem of a location and very well maintained by Somesh, I thank them for taking care of us and assuring everything to be on point.

All the best team Cloud9 Team!! We look forward to see you soon again.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nature's Gateway, General Manager at Cloud 9 Hills Resort
Responded 10 Jan 2023
Dear Guest, Greetings From Cloud9 Team Thank you very much for planning your destination wedding at Cloud Hills Resort and for sharing your pleasant experiences to us. I am very delighted to acknowledge that you definitely enjoyed our hotel and as your special mentioned to our team. Its our wholehearted Thank you from our Restaurant, Housekeeping and Front desk Team for such a lovely appreciation given to them. It is our primary effort that we provide the exceptional service to the family and their guest with the mind of hospitality and gesture to make both families Bride & Groom comfortable. All our team will be very delighted to welcome you again at Cloud9 Hills resort. We are confident that we would satisfy your stay and provide an impressive holiday whenever you plan to come to India. Thank you very much for staying with us and we truly look forward to your next visit again. Warm Regards, Cloud9 Team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Road829328 asked a question Jun 2021
4 contributions1 helpful vote
Is Wi Fi available...and tea coffee maker in Hilltop rooms
Answer from Jhanvi
5 contributions
yes
Answer from Sumit Agrawal
Mumbai, India1 contribution
jio services are very good.. no problems at all.. Full coverage of jio at cloud 9. Go n enjoy the stay n food..
Answer from Cloud9HillsResort
Lonavala, India44 contributions
yes available.
Meander wrote a tip 3 Feb
Mumbai, India4 contributions
5.0 of 5 bubbles
"Take hill top accomodation for unforgettable memories "
Read full review
Shachin wrote a tip 2 Feb
Mumbai, India11 contributions29 helpful votes
4.0 of 5 bubbles
"GOOD RESORT"
Read full review
chinmai d wrote a tip Jan 2025
1 contribution
5.0 of 5 bubbles
"Just go and enjoy don't go by previous reviews. "
Read full review
Ramanathan N wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"If I would have brought my SUV, more mobility, other wise nice food, nice spa and beautiul nature, mountain, sky can be stargazed"
Read full review
Kalps Kr wrote a tip Oct 2024
Mumbai, India281 contributions66 helpful votes
1.0 of 5 bubbles
"Avoid expecting too much on viewing fake influencers promoting and promising the luxurious stay. Maybe they were heavy paid for such promotion or stayed years ago"
Read full review
Not the right property for you?
There are more places to choose from in the Lonavala area.
PRICE RANGE
₹5,267 - ₹9,745 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraPune DistrictLonavala
NUMBER OF ROOMS
41
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CLOUD 9 HILLS RESORT (Lonavala) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Cloud 9 Hills Resort
Which popular attractions are close to Cloud 9 Hills Resort?
Nearby attractions include Lion's Point (3.9 km), Korigad Fort (5.1 km), and Bhushi Dam (6.3 km).
What are some of the property amenities at Cloud 9 Hills Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Cloud 9 Hills Resort?
Top room amenities include air conditioning, a flat screen TV, and a view of the mountains.
What food & drink options are available at Cloud 9 Hills Resort?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Cloud 9 Hills Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cloud 9 Hills Resort?
Conveniently located restaurants include Mabruk, Mountain Bar & Bistro, and Global Chaska, Restaurant.
Are there opportunities to exercise at Cloud 9 Hills Resort?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Cloud 9 Hills Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cloud 9 Hills Resort offer any business services?
Yes, guests have access to a business centre and conference facilities during their stay.
Which languages are spoken by the staff at Cloud 9 Hills Resort?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Cloud 9 Hills Resort?
Many travellers enjoy visiting Tung Fort (6.8 km).
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