Sterling Lake Palace Alleppey
Thirumala Ward, Alappuzha 682001 India
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Traveller (1096)
Room & Suite (176)
Pool & Beach (76)
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About
#10 of 147 hotels in Alappuzha
Location
Cleanliness
Service
Value
Travellers' Choice
Alleppey, also named as ‘Venice of the East’ by the Viceroy of India Lord Curzon, is one of the oldest trading centers, bridging India’s ties with Greece and Rome during the Middle Ages. The culture of Alleppey has its soul defined in the ‘Sangam Era’ with art, literature, social and economic collaborations with Tamil Nadu, Kerala and Sri Lanka. It also draws its influence from the Dutch and Portuguese settlers of 12th Century, which established Christianity in the region. Sterling Lake Palace Alleppey Resort is centrally located in 14 acres of lush greenery and calm water bodies, parallel to the Vembanad lake. Built with a private lagoon surrounded by backwaters, the resort features 58 luxurious rooms and suites, overlooking the Vembanad Lake – the longest freshwater lake in India. The resort also boasts an Ayurvedic spa, water sports, exotic flavors of the coast and delectable global cuisines. Want to relax? Check out the incredible island swimming pool, and sip your favourite cocktail poolside, while taking in the beauty around you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Mini golf
Fishing
Indoor play area for children
Valet parking
Public wifi
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wake-up service / alarm clock
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Modern
Languages Spoken
English, Hindi
Location
56Somewhat walkable
Grade: 56 out of 100
28Restaurantswithin 1 km
4Attractionswithin 1 km
807Reviews22Q+A100Room tips
Reviews
Traveller rating
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The hotel premises and ambience is excellent but the management and the team are not well trained. Dialed a number from Google and also from Just dial but none of them has a decent courtsey to attend the call. The number from Google when dialed does not get connected and so, the people are also rude and indifferent. So unfortunately had to drop the idea of booking.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Wow Wow Wow 👌 was it a stay or a Dream 🤩 BEST till Date , Simply ROYAL 👑 The Staff and The Hotel made us feel like Emperors 🙌🙏 The Rooms, The View, The Food, The Entire Resort Area, The Cruise (part of stay) , You name it they have everything, We didn't move out of the Resort, We all SIMPLY LOVED our stay there at Sterling Lake Palace 🤩 Would like to say BIG THANKS to: Mr Athul (Restaurant Person/Manager) , he was unbelievable in his hospitality, welcomed us with a smile always, so polite and helped us in everything. He suggested us amazingly delicious food, took care of the whole family 👏🙏✌ thank you Mr Athul. Mr Arun - What a great CHEF , every single dish from breakfast to Dinner - just so Wow And Delicious, we still talk about the tasty food (long after our stay). He gave personal attention to each of our family members, always asked us our feedback, made us Some Bhurji on our request, he made our stay so Memorable , never met a better chef than Mr Arun , Thank you Mr Arun 🙏 Mr Vinod - can't thank him enough, simple guy and so attentive and hard working, He was available everytime whenever we needed Golf Cart to move around in Resort, Parents got tired sometimes walking, He used to see and come himself and that tells about the nature of the person, thank you Vinod. Mr Mithun - Simple Guy and always with a smile, made our stay so fun and adventurous with all Recreational and games Activities, Fishing 🎣 (vegetarian 😄), Pool game etc etc. He was amazing, thanks Mithun. Ms Bismi and Ms Shahini at the front desk handling all the guests so smoothly and attending to their requests all the time, they both are true professionals, Very Impressed with Them. Thank you Ms Bismi And Ms Shahini. Thank you Sterling Team , You are AWESOMEEEEEEE, the best STAY WE HAD EVER ☺ Regards Mohit Joshi New Delhi …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Must Visit - You will have ROYAL TIME at Sterling Lake Palace 👌
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stay at Sterling Allepy has been satisfactory except for the hygiene and cleanliness factor of the rooms; The restaurant serves some of the finest cuisine with enthusiastic and friendly staff lead by chef Mr Arun- dedicated to serving with affection and concern looking after the smallest request from guests. The only glitch here has been some unmanned facilities namely swimming pool and recreation area that need attention and assistance especially with guests around- absence of staff could be detrimental at times.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 4 days ago
Dear Mansi, Thank you for your feedback on your stay at Sterling Allepy. We appreciate your kind words about our restaurant and enthusiastic staff, particularly Chef Arun. We apologize for any inconvenience caused by the cleanliness of the rooms. We will make sure to address this issue promptly. Regarding the unmanned facilities, we understand the importance of having dedicated staff present, and we will take steps to ensure assistance is available at all times. Thank you for bringing this to our attention. Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We, a family of 3 stayed in 2 lake facing rooms at the sterling lake palace. The rooms were pretty big and were adjoining with a dining area. However, the bathrooms looked pretty old and there was some water leakage in one of the bathrooms. However, it dint bother us and hence we dint report it. However, the restaurant dint have a lot of vegetarian varieties. The Veg meals was priced at 600+ excluding taxes which dint have varieties that any good veg restaurant would have for 200Rs. The taste was above avg. We felt it was not worth the price. The good thing about this place is it is very well known in the area and most of the boat rides have a pickup point at the lake in front of the reception. They also have many complimentary activities which you can take a benefit of. They had a classical dance program which was very nice and professional. I would say that you can stay here for the view and accessibility.…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The veg food may be priced a bit high for the variety offered and taste. Shikara, jet rides are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 1 week ago
Dear Shilpa, Thank you for sharing your experience with us. We're glad to hear that you enjoyed the spacious rooms and the adjoining dining area at the Sterling Lake Palace. We apologize for any inconvenience caused by the old bathrooms and water leakage. We appreciate your understanding in not reporting it. We also appreciate your feedback regarding the vegetarian varieties at the restaurant. We'll make sure to pass that along to our team for future improvement. However, we're glad to know that you enjoyed the complimentary activities and the classical dance program. Thank you for recommending us for the beautiful view and convenient location. We look forward to welcoming you again in the future. Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at hotel was really very comfortable and lake just outside your window gives altogether a very wonderful experience. The bakery products in bfast and dessert were very good however we were not happy with the main course standard. Overall, we had a very nice and comfortable stay.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 1 week ago
Dear Guest, Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We're delighted to hear that you found your stay comfortable and enjoyed the picturesque view of the lake from your window. We're also glad that you liked our bakery products during breakfast and dessert. However, we apologize for not meeting your expectations with the main course. We appreciate your overall positive review and hope to welcome you back soon for an even better experience. Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and me stayed at this resort for two nights. It has been a wonderful experience from the start to the time we checked out. The property is a visual delight and an idyllic get away from city life. The staff is amazing... Right from the front desk, the chef's,the workers... They are genuinely warm and ready to go the extra mile to make your stay memorable.Little touches to make u feel welcome are what I will remember always! Since it was our anniversary, they gave us a small bouquet made by the staff. I was so touched by their gesture. The kitchen staff are so happy to accommodate your wishes and share their recipes. Thank you team Sterling Lake... You have sent us back with memories to cherish.I would recommend this place to all.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 1 week ago
Dear Anita, Thank you so much for sharing your wonderful experience at our resort! We are delighted to hear that you and your husband had a memorable stay with us. It brings us joy to know that our property provided you with a visually delightful and idyllic getaway from the city life. We are thrilled to hear that our staff, from the front desk to the chefs and workers, were able to create a warm and welcoming environment for you. Going the extra mile to ensure your stay was enjoyable is something we take great pride in. It warms our hearts to know that the little touches we provided, such as the anniversary bouquet, made your experience even more special. We are also glad to hear that our kitchen staff accommodated your wishes and shared their recipes with you. We believe that creating a positive and personal connection with our guests is important, and we strive to make each stay unique and memorable. Thank you for recommending our resort to others. We truly appreciate your kind words and hope to have the pleasure of serving you again in the future. Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve been to many resorts before but our stay in Sterling Lake Resort was exceptional. It was living like in paradise. Staff are extremely friendly. Food is delicious. Cottages are cosy. Beds, washroom and the surroundings are clean and tidy. Towels, pillows, beds, iron, iron stand, fridge - you try but cannot find any reason to complain. The thing which I like most was going into the sea in their boat and watch the sunset scene. Also the swimming pool is clean and the water was pleasant. All included in the package. There are spa facilities but could not experience it due to shortage of time. The resort is not far from the city. It will cost tou 100-200 Indian Rupees depending upon your location in the town to get here. This time I came with a friend but next time I’ll definitely come with my wife and 2 daughters. …
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 1 week ago
Dear Guest, Thank you so much for the amazing review! We're thrilled to hear that your stay at Sterling Lake Resort was exceptional and like living in paradise. Our staff takes pride in providing friendly service, and we're glad you enjoyed the delicious food and cozy cottages. It's great to hear that everything, from the beds and washroom to the surroundings, was clean and tidy. We're delighted that you got to experience the sunset boat ride and enjoyed the clean swimming pool. We apologize for not being able to accommodate your spa experience due to time constraints, but we hope to make it up to you on your next visit. Thank you for mentioning that our resort is conveniently located near the city. We can't wait to welcome you, your wife, and your daughters on your next trip! Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As the name says felt like real palace. Got a warm welcome, spacious and hygienic rooms the view from the resort was amaizing. Dinner was excellent. Had a great massage. Service was okay... Mr. Prajosh at the restaurant and Kavya at the reception were excellent. Like to visit once again with friends & family.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 1 week ago
Dear Arun, Thank you for your kind words about our resort. We're thrilled to hear that you felt like you were in a real palace and enjoyed the warm welcome and spacious, hygienic rooms. The view from the resort is indeed amazing. We're also glad to know that you had an excellent dinner and a great massage. Your compliments about Mr. Prajosh at the restaurant and Kavya at the reception have been noted, and we will make sure to acknowledge their exceptional service. We can't wait to welcome you back with your friends and family. Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 3 days, room size was good. We took lake view room best part of this room was view of lake as well as swimming pool area, view of both the sides. Resort is well maintained, staff is nice. We enjoyed Sunset cruise all the days. Good for peaceful family vacation
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 1 week ago
Dear Amrita, Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay with us. It's fantastic to know that you enjoyed the spacious room and the beautiful lake view from your room. We're glad that our team provided excellent service and that you had a peaceful family vacation. We hope you will visit us again soon for another memorable experience. Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay was peaceful and awesome.. Few take away ..warm welcome .. Bali themed cottages. complimentary evening sunset backwater cruise ..multi Cuisine breakfast .. tea with evening snacks. Many recreational activities .. big swimming pool .. beautiful garden.. mesmerizing lake view. Courteous staff .. overall pleasant stay
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sterling Lake Palace Alleppey, manager at Sterling Lake Palace Alleppey
Responded 3 weeks ago
Dear Rahul, Thank you for your wonderful feedback! We're delighted to hear that you had a peaceful and awesome stay at our resort. It's great to know that you enjoyed the warm welcome, Bali themed cottages, and complimentary sunset backwater cruise. We're also glad that you liked our multi-cuisine breakfast, tea with evening snacks, and the many recreational activities we offer. Our swimming pool, beautiful garden, and mesmerizing lake view are definitely highlights of our property. We appreciate your kind words about our courteous staff. It was a pleasure having you as our guest and we hope to welcome you back soon for another pleasant stay! Sincerely, The Sterling Holidays Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$64 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lake palace hotel alappuzha, lake palace alappuzha
FORMERLY KNOWN AS
Lake Palace Resort
LOCATION
IndiaKeralaAlappuzha DistrictAlappuzha
NUMBER OF ROOMS
58
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Claim Your ListingSTERLING LAKE PALACE ALLEPPEY (Kerala/Alappuzha) - Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Sterling Lake Palace Alleppey
Which popular attractions are close to Sterling Lake Palace Alleppey?
Nearby attractions include Alappuzha Lighthouse (0.7 km), Revi Karunakaran Museum (1.1 km), and Vijay Beach Park (0.8 km).
What are some of the property amenities at Sterling Lake Palace Alleppey?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sterling Lake Palace Alleppey?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sterling Lake Palace Alleppey?
Guests can enjoy free breakfast, an on-site restaurant, and free instant coffee during their stay.
Is parking available at Sterling Lake Palace Alleppey?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sterling Lake Palace Alleppey?
Conveniently located restaurants include Halais Restaurant, Mushroom, and Hotel Brothers Restaurant.
Are there opportunities to exercise at Sterling Lake Palace Alleppey?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sterling Lake Palace Alleppey?
Yes, dry cleaning and laundry service are offered to guests.
Does Sterling Lake Palace Alleppey offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sterling Lake Palace Alleppey?
The staff speaks multiple languages, including English and Hindi.
Does Sterling Lake Palace Alleppey have any great views?
Yes, guests often enjoy the harbour view available here.