We booked 2 nights stay at this hotel via Agoda. After arriving we were initially told we had to pay extra, even though we had paid the balance in full prior to arriving. They then changed their minds and told us that we couldn’t stay at all due to having a restriction against foreigners!! We couldn’t believe it. We couldn’t imagine the only reason we couldn’t stay at this hotel was because we were not an Indian citizen. OYO group clearly have a problem with communication with their hotels as all the staff do is blame the higher management. Shocking customer service.
Good and clean budget hotel. Located near the railway station as well as the beach. Tv channels well-provided. Room service was poor. Though the room was booked for 3 guests there was no provision for the 3rd guest. No wi-fi connectivity.
I just opened shower for a bath the red colour water was coming out from the shower it's better to have a bath in public toilet , and the property is situated in heavy traffic centre even u will not get space near the hotel to park our personal vehicle, the entire stay time u want to worry about the car, at this rate u will get better hotels in near by
Sea Side Residency Hotel, Alappuzha Kerala is a low grade hotel, specially ground floor rooms.Bad smells, unhygienic. Deserve 1star. I will not recommend it for my friends and relatives.Bad experience
I booked this hotel on booking.com with name- New Seaside Residency.When I reached the hotel I was told both are same!!!! It seems that they are booking hotel rooms with different names! I booked Deluxe Room with Breakfast , But they don't have Deluxe Rooms and this hotel is like Lodge. I was given small room with A/C. I had to ask for Bath Towels, Soap and Mosquito Repellent. Wi-Fi was not working for both the days. Rooms are very small. I will definitively NOT recommend this hotel to any one , as there are many superior hotels available at the same rate. The room images used in website are not true.
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