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This hotel is located in backwaters and one has to go through hotel's own boat. Going to the hotel itself was a different experience. The hotel property is superb. It has all amenities viz. swimming pool, spa, indoor games, walkway, etc. The hotel has a...More
Response from Prince_Kuriakose, General Manager at Citrus Retreats AlleppeyResponded 5 April 2016
Thank you for choosing to stay with us. We are delighted that you had a great holiday experience with us. We are ecstatic to read that you consider our resort to be 'THE BEST'. We look forward to welcome you back soon.
This place must be rightly ranked over Tripadvisor, as there were plenty shortcomings which needed to be addressed during our stay.
Firstly, I had to pay a premium to get upgraded to a better room as the Deluxe room that I had booked was not...More
Response from Prince_Kuriakose, General Manager at Citrus Retreats AlleppeyResponded 1 April 2016
Thank you for taking time to post a review on Trip Advisor.
I would like to apologies most sincerely for the way your experience was handled. I have no excuses to offer, but certainly believe that we have failed to provide you the...More
Just after cruising through the hills of Munnar, we were treated to the most resplendent Backwater hub of Kerala popularly known as Alapuzzha (pronounced as Allapuda) or Alleppey. The road journey from Munnar to Alleppey did take its toll on us but the experience was...More
1 Thank Gaurav2322
Response from Prince_Kuriakose, General Manager at Citrus Retreats AlleppeyResponded 14 July 2016
It was a pleasure to have you stay at Citrus Alleppey, and we appreciate your time to review us on Trip Advisor.
We are delighted that you had an enjoyable stay and that our service and facilities exceeded your expectations.
Our location is...More
This property has an amazing to charm and character to it. When you may arrive they will transfer you via boat to the hotel, which is one of the experiences of its kind as go through the backwaters and have an amazing view. Starting from...More
Response from Prince_Kuriakose, General Manager at Citrus Retreats AlleppeyResponded 30 March 2016
It was a pleasure to have been of service to you during your stays with us.
Thank you for taking time to share such a fantastic review on TripAdvisor. Your time and praise is overwhelming and precious to us.
I have shared your...More
I went during end of Feb 2016 to citrus alleppey....very good Hospitality. Complimentary breakfast, Lunch and dinner Buffet (cost effective) was good and I got 15% discount as well...boat service from their office to the resort was very good...very supportive staff...amenities was very well maintained...you...More
Response from Prince_Kuriakose, General Manager at Citrus Retreats AlleppeyResponded 29 March 2016
Thank you so much for such a lovely review which you have so kindly posted on TripAdvisor.
I really appreciate your comments on our service.
It’s our team that makes our hotel special – I am very lucky to have a dedicated team...More
US$ 70 - US$ 126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in Alappuzha
#2 Family Hotel in Alappuzha
#5 Spa Hotel in Alappuzha
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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