We started in Uday for 3 nights in April. It’s a huge property but with small glitches. Property is big with view of the lake from all rooms. There is a swimming pool as well. Room: room size is decent but has a dated feeling and had a musty smell when we checked in. One of the pillows had a hole and a black mark over it which housekeeping replaced when we complained. Bathroom is decent but there was black dirt along the edges of the shower area. There was a leak in the faucet pipe on our 2nd day there and the bathroom got flooded. But housekeeping quickly fixed it and cleaned up the place. The power in the room wouldn’t turn on if you keep the key card in the entry slot. The electrician couldn’t fix it. So he managed to turn on the power with a piece of paper inserted in the slot and told us to never take it out !!! Even one of the plug points near the study table also wasn’t working. The restaurant menu had lot of items like pizza, burger, kids menu etc. But they were never available during our stay!! On my last night, I forgot my key in the room when we went for dinner. On return, I couldn’t find the key and thought I had lost it. When I went back to the reception and asked for alternate key, the lady and gent there started whispering with each other , and throwing covert glances toward where we were seated. Finally after 5mts, I asked them if they intended to give me a key to which they replied that I had to pay Rs 300 for extra key !! This was so incredulous that I said I was willing to check out then and there and spend the night in the reception than pay extra money for room key!! They finally gave the key when my son started crying loudly. If they improve the look and feel of the room, add some seating area near the lake where you can relax , it would be so much better. There is no laundry service though there is a laundry slip in the room. I asked reception about it and they said it was outsourced to some local guy. I was still ready to give some clothes for laundry and asked her to arrange pickup but it never happened. No idea why!! The only saving grace of this resort and what we absolutely loved, were the animals and birds. There were rabbits, a cat with her kittens, ducks, hen, turkeys etc.…
Lovely stayover.Just luved the place n hospitality. Food was awesome, ambience was superb, staffs were so caring n supportive. Pool was neat , rooms were clean and spacious. Overall a superlative experience
What I liked: Beautiful Resort, Wonderful Ambience, Very good food - lot of vegetarian options as well. Excellent Room I must say. Staff Courtesy is 100/100, beautiful view, very hygienic, lots of activities to do. What I found little things where it can improve is: Finding the place, even with google maps - I could come to 99% of the route, the last 1% - I felt Uday group should have put up more sign directing towards the resort - that is very much needed for improvement as well. Spa opens at 9AM closes at 5:30PM - that is very short period of time to accommodate all, may be start an hour early and close an hour late
Such a good place to stay safe and calm with family. Superb view from our suit room. Extremely good food but little bit expensive. One bad thing was the road to resort, it's a narrow route. 8.5/10*****
It was lovely staying at the resort. Mr. Vimal handle my booking and Mr. Sumesh took care of each and everything that was needed in tbe reosrt. I think its a lovely place to stay with family. The hospitality was awesome. I have never got this kind of service in any resorts. They make you feel very special at their property. I would also visit again very soon with my family and frnds. And would give 5 star for everything. Regards Shreenath.
It is really good place we stayed in Lake view suit people should try this place at least once. They also provide boating charged separately and swimming pool is also there and please bring your own costume I forgot so I had to buy it. Food was really nice.
Very good hotel for staying and also food quality is very excellent Further staff is very cooperative and supportive in nature.. we recommended to the tourist to visit this place once u r visiting in alleppey
It was an amazing experience staying here in UDS, amazing food, amazing ambience, must visit resort. If you are planning to visit Kerala , stay here it will be amazing , room balcony view is awesome and soothing
Excellent stay and amazing resort. It is a beautiful place with all amenities. Staff is wonderful and food is amazing. Their hospitality has won my heart. I lost packets of handmade kerala chocolates their. But they couriered it to my place at their own expense. It was wonderful having stayed their.
After Trivandrum I stayed here for 1 night with my friend. This place is awesome. The staff is very helpful. Spread in greenery close to lake. Anyone can watch perfect sunrise from the pool area. The food served were nice and tasty. They made perfect North Indian style chicken as well.