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Black Bear Inn & Suites

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Black Bear Inn & Suites
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659 Reviews from our TripAdvisor Community

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Showing 657: English reviews
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Lexington, Kentucky
Reviewed 1 week ago

I was very impressed by all of the staff within the hotel, specially the receptionists,they were very friendly and also very helpful, the maids ensured our room was immaculate on a daily basis.Also my child left his backpack at the hotel, and they were able to arrange everything for us to get our backpack back home as quickly as they...

Thank naturaleza53963
Mount Sterling, Ohio
Reviewed 24 November 2016

My daughter-in-law and I went to Pigeon Forge for a little Christmas Shopping. We were there the first week in November. Our room was very spacious and clean. Staff was very nice and friendly. Beds were great, very comfortable. Breakfast bar had a big verity of foods and you could order a special omelet of your choice. They also had...

1Thank dorisp220
About Hotel's Favourite Review
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you so much for posting such a positive review about our hotel! We love feedback, especially hearing such positive experiences as yours. We are very happy that we were able to accommodate you and look forward to seeing you in the future.

Reviewed 1 week ago

newer hotel on the main strip. A little far up from all the happenings but just a short walk. Not much parking so park and walk. Breakfast is good but not much seating. Room above us leaked but nothing to really bother us. Balcony's that overlook the street.

Thank Chris L
Reviewed 2 weeks ago via mobile

No smoke smell anywhere in the hotel. It is now called The Black Bear Inn! They transitioned from Clarion inn and suites on April 4th & 5th. Service was fantastic! Everyone was friendly. The omelette girl does need to smile more but she got the job done quickly. Breakfast was great the first couple of times but I really wanted...

Thank Christopher C
Reviewed 4 weeks ago via mobile

We stayed at Clarion 10-15 times over the past 20 years. This past weekend we didn't get maid service on Saturday even after calling the front desk twice. I was expecting/hoping to see the lack of housekeeping reflected in my bill, it was not. Love the location, staff has went downhill.

1Thank howardtrippers
Reviewed 4 weeks ago via mobile

The plumbing needs a little work but overall a nice stay. Gatlinburg is superfun! One of the ladies that served the hot breakfast buffet was a little rude because she wanted to close it but other than that good place.

Thank Angela M
Huntsville, Alabama
Reviewed 14 March 2017

I stayed in room 225 from 3/11/17 to 3/13/17 this room has to be the worst room in the building please do not stay there. There was really no hot water in bathroom facet unless you run the water for about 5 minutes the shower initially had the same problem. The internet constantly went down and was frustrating. I did...

Thank t5y6n8
Myrtle Beach, South Carolina
Reviewed 17 February 2017

Our room could have used & undated for sure. Clean, comfortable bed. There was an extra $15 added per night, for "Hotel Services". Two night stay was $30. We usually stay at the {Reagan Resort} just down the street from the Clarion. But thought we'd give this one a try. For about 1/2 the price, we'll be staying at the...

Thank Glenn W
Reviewed 3 February 2017

Room was OK except for the lingering smoke smell from the wildfires. As a victim of the fire, it was disconcerting. Hot water in lavatory was hit and miss. Sometimes it would never get hot. Also was a little concerned about security of door in room leading to parking in back of hotel. Not certain it was as secure as...

Thank Connie M
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

The Clarion Inn & Suites would like to thank you for taking the time to post your review regarding your recent stay with us. After the recent wildfires the hotel had a professional cleaning service clean and ozone the entire hotel along with all new mattresses and linens during the closure of a month. All rooms located on the 2nd...

Reviewed 1 February 2017 via mobile

Probably the cleanest and most up to date hotel we have stayed at in the smokies and that is saying a lot because we stay here several times a year. Very convenient to eateries. We will definitely be back

Thank Heather B
ClarionGatlinburg, Front Office Manager at Black Bear Inn & Suites, responded to this review

Thank you for your compliments regarding your stay with us and we look forward to your next visit.

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  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Clarion Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Clarion's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Clarion Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Clarion is only a short drive away from Pigeon Forge. Clarion Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more   less 

Additional Information about Black Bear Inn & Suites

Address: 1100 Parkway, Gatlinburg, TN 37738 (Formerly Clarion Inn & Suites)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 7,111 - ₹ 15,837 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Black Bear Inn & Suites 2.5*
Number of rooms: 130
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Also Known As:
Clarion Inn And Suites
Clarion Gatlinburg
Gatlinburg Clarion
Hotel Style:
#5 Business Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Black Bear Inn & Suites staff and other travellers.
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Rocky Mount, Virginia, United States
over a year ago
4 months ago
Bowling Green, Kentucky
3 months ago
4 months ago

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Questions? Get answers from Black Bear Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Reagan down the street. Much better deal.”
GlennW118, 17 Feb 2017 | Read review
“Apparently are doing some remodeling. Check it out first. If not updated or improvements in all areas made, stay somewhere else!”
H7212UJsusanc, 15 Jan 2017 | Read review
“Any room that overlooks the Parkway is good. We were not disturbed by the noise at all.”
JulieW37122, 5 Jan 2017 | Read review
“We wanted a balcony facing the parkway but didn't get one.”
P3481ZFjohnd, 10 Dec 2016 | Read review
“Stay someplace else”
510davel, 25 Nov 2016 | Read review
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