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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
    Hotel website
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    1/10/2017 2/10/2017
    US$ 129
    US$ 111
    SAVE US$ 18
    US$ 116
    US$ 111
    Traveller (361)
    Room & Suite (282)
    Pool & Beach (37)
    Carr's Northside Cottages & Motel
    409 reviews
    #27 of 78 hotels in Gatlinburg
     
    Gatlinburg Village Motel
    5 reviews
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    East Side
    17 reviews
    #61 of 78 hotels in Gatlinburg
     
    Creekside Inn of the Smokies
    9 reviews
    #54 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent31%
    • Very good28%
    • Average17%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Wheelchair Access
    Conference Facilities
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Brookside Resort
    Special Offer: 20% Off Your Stay!
    Hotel deals
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    Carr's Northside Cottages & Motel
    409 reviews
    #27 of 78 hotels in Gatlinburg
     
    Gatlinburg Village Motel
    5 reviews
    #63 of 78 hotels in Gatlinburg
     
    East Side
    17 reviews
    #61 of 78 hotels in Gatlinburg
     
    Creekside Inn of the Smokies
    9 reviews
    #54 of 78 hotels in Gatlinburg
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (1,117)
    There are newer reviews for Brookside Resort
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    161 - 165 of 1,110 reviews

    Reviewed 22 March 2017

    The room and staff were great. They upgraded us to bigger room for no extra charge. We stay 3 nights. Good price. We loved the view of the creek from the balcony. It's a little walk to downtown but not bad walk.More

    Review collected in partnership with this hotel
    Thank mhowar_804626
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 22 March 2017

    We stayed in the honeymoon suite which was awesome the room was very clean beautiful have a beautiful view it was absolutely amazing the room the staff we will stay again I highly recommend the room and the placeMore

    Review collected in partnership with this hotel
    Thank Angela M
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 20 March 2017

    I really wanted this place to be great, but it was lacking. We vacationed with my parents and had seperate rooms. Im normally not a super picky person, but it was cold and the door of my parents room had about a 1" gap that...More

    Review collected in partnership with this hotel
    Thank ericaD8796PO
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. We are working on fixing several of the items you have mentioned. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the...More

    Reviewed 20 March 2017

    Only 5 minutes from downtown, 10 minutes from the Great Smoky Mountain National Park. Rooms were very large, with a great view of a creek behind the building. Price was extremely reasonable. Although the property is a bit dated, it looks like they were in...More

    Review collected in partnership with this hotel
    1  Thank bas14b
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

    Reviewed 18 March 2017

    Here's a LIST of isuues: I had to fix broken furniture, no clock in room, no housekeeping for three days, rude front clerk, unable to even print a boarding pass, no ice, "free brrakfast" was always tge same and VERY limited, room keys kept failing,...More

    1  Thank G Emery H
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. We are working hard to improve most of the issues that you have mentioned. The front desk is now under new management and housekeeping as well. The new management company took over 4...More

    Carr's Northside Cottages & Motel
    409 reviews
    #27 of 78 hotels in Gatlinburg
     
    Gatlinburg Village Motel
    5 reviews
    #63 of 78 hotels in Gatlinburg
     
    East Side
    17 reviews
    #61 of 78 hotels in Gatlinburg
     
    Creekside Inn of the Smokies
    9 reviews
    #54 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 64 - US$ 163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Cancelon, Orbitz, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Brookside Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Brookside Hotel Gatlinburg ,
    • Brookside Motel Gatlinburg ,
    • Brookside Resort Gatlinburg
    Add Photo Photos
    Traveller (361)
    Room & Suite (282)
    Pool & Beach (37)
    Dining (1)
    Hotel & Grounds (256)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
    Creekside Inn of the Smokies
    9 reviews
    .29 km away
     
    Carr's Northside Cottages & Motel
    409 reviews
    .10 km away
     
    East Side
    17 reviews
    .28 km away
     
    Gatlinburg Village Motel
    5 reviews
    .20 km away
     
    Nearby Restaurants
    Parton's Deli
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    .63 km away
    Flapjack's Pancake Cabin
    469 reviews
    .13 km away
    Alamo Steakhouse & Saloon
    2,129 reviews
    .69 km away
    Smoky Mountain Trout House
    657 reviews
    .65 km away
    Nearby Attractions
    Doc Collier Moonshine Distillery
    597 reviews
    .70 km away
    Gatlinburg Mountain Coaster
    907 reviews
    .64 km away
    Rowdy Bear Mountain Coaster
    63 reviews
    .59 km away
    Salt and Pepper Shaker Museum
    380 reviews
    .14 km away
    Ask a question
    Questions & Answers
    Leffingwell2
    17 August 2017|
    AnswerShow all 4 answers
    Response from Marian H | Reviewed this property |
    I think it is just the one building in the front that has been renovated (Clingman?). But they didn't put in new mattresses in the renovated room I had .......the mattress was so old it sagged terribly when you sat on it and... More
    1
    Vote
    ED30705
    27 June 2017|
    AnswerShow all 2 answers
    Response from Christine A | Reviewed this property |
    I'm pretty sure they do!
    0
    Votes
    paintnut87
    26 March 2017|
    AnswerShow all 2 answers
    Response from G Emery H | Reviewed this property |
    Not on regular rooms. Unaware if available in "special" rooms
    0
    Votes
    Room Tips
    "Watch out for the chiggers. Room was clean and beautiful, but the Ozark chiggers will get you"
    Read review
    "Ask for a renovated room."
    Read review
    "Clean secondary things like exhaust-fan grills in bathroom - they were dirty."
    Read review
    "ask for room on stream with porch"
    Read review
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