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09/04/2017 10/04/2017
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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$ 11 US$ 94*US$ 82*View Deal
    US$ 94*View Deal
    US$ 94*View Deal
    Traveller (327)
    Room & Suite (130)
    Pool & Beach (20)
    Overview

    • Excellent27%
    • Very good28%
    • Average17%
    • Poor10%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    Spa
    2.5 Star Hotel
    All hotel details
    Offers from Brookside Resort
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
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    All reviews room was clean wood burning fireplace babbling brook balcony overlooking basketball court mountain stream biscuits and gravy trolley stop fire place rooms are large an older hotel nice pool free breakfast would stay again creek side kitchenette
    Reviewed 18 October 2016

    We went on a quick vacation for our anniversary and had a great time. The rooms were reasonably priced and we loved the pool and hot tub. The rooms were great and the view over the creek was nice. The bear waffles were yummy at...More

    Helpful?
    Response from 463_Manager, General Manager at Brookside Resort

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember there are tons of things to enjoy through the winter, from the ball drop on New Year’s Eve to skiing and snow tubing;...

    Reviewed 18 October 2016

    It had been 30 some years since my sister and I stayed at this quaint hotel for our girls get away weekend. Not much has changed. The lovely balcony overlooking the mountain stream is what I remembered so fondly our last visit. The bathroom was...More

    Review collected in partnership with this hotel
    Helpful?
    Response from 463_Manager, General Manager at Brookside Resort

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember there are tons of things to enjoy through the winter, from the ball drop on New Year’s Eve to skiing and snow tubing;...

    Reviewed 17 October 2016

    This was our first stay at the brookside resort, I loved the view from our room. My only complaint was about the breakfast, it would have been nice to have eggs available as well as bananas and liquid creamer instead of the powered kind.More

    Review collected in partnership with this hotel
    Helpful?
    Response from 463_Manager, General Manager at Brookside Resort

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember there are tons of things to enjoy through the winter, from the ball drop on New Year’s Eve to skiing and snow tubing;...

    Reviewed 16 October 2016

    Me and my 2 children stayed here for a week. The rooms were clean and stocked. The river view room was so relaxing. We will definitely stay here again. We already recommended this to our family and friends.More

    Review collected in partnership with this hotel
    Helpful?
    Response from Denise T, Manager at Brookside Resort

    Hello, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations (improvements are being mad to lighten up the living spaces). Our hotel aims to provide a truly unique...More

    Reviewed 16 October 2016

    Poor maid service, front desk attitude poor, left clothes in closet and when called said they couldnt find them. I will never stay there again and will let friends know our disappointment. Breakfast definitely not worth the moneyMore

    Review collected in partnership with this hotel
    Helpful?
    Response from 463_Manager, General Manager at Brookside Resort

    We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Photos
    Traveller (327)
    Room & Suite (130)
    Pool & Beach (20)
    Dining (1)
    Nearby
    Nearby Restaurants
    Parton's Deli
    255 reviews
    .70 km away
    Alamo Steakhouse & Saloon
    2,115 reviews
    .17 km away
    Smoky Mountain Trout House
    575 reviews
    .72 km away
    Atrium Pancakes
    346 reviews
    .70 km away
    Nearby Attractions
    Doc Collier Moonshine Distillery
    494 reviews
    .77 km away
    Gatlinburg Mountain Coaster
    771 reviews
    .70 km away
    Salt and Pepper Shaker Museum
    349 reviews
    .10 km away
    Historic Ogle Log Cabin
    193 reviews
    .71 km away
    Questions & AnswersAsk a question
    paintnut87
    Is there a hot tub at this hotel
    26 March 2017|
    Answer Show all 2 answers
    Response from G Emery H | Reviewed this property |
    Not on regular rooms. Unaware if available in "special" rooms
    0
    Votes
    William E
    Which trolley stops at the hotel? Red, Green, Blue?
    24 March 2017|
    Answer Show all 2 answers
    Response from Dawn E | Reviewed this property |
    They also ave a map at the front desk that you can carry with you for the entire town. Have fun!
    1
    Vote
    dddh617
    What brand and model is the mattress in room 301. Also how old is the building this is in. I've read a number of reviews about musty odors and was hoping this is a newer addition or at least a unit that has been totally remodeled. Thanks in advance
    5 February 2017|
    Answer
    Response from Pat R | Reviewed this property |
    don't know the brand, it was cheap, smelled a bit like beer
    0
    Votes
    Room Tips
    "Honeymoon suitewith a balcony view"
    Angela M, 7 days agoRead review
    "If you get a fireplace in your room the wood is located in the office. You might want to get it before you..."
    ftball72, 15 days agoRead review
    "We recommend the 4th floor overlooking the brook☺"
    littlesparrow0, 25 days agoRead review
    "Room was clean, in good shape,might want to wipe off outside chairs before guest checks in. a light bulb was..."
    Melanie12062016, 28 days agoRead review
    "If you want to leave the curtains in your room open, I suggest asking for a room not on the ground floor. The..."
    Ohiogirl2008, 1 month agoRead review
    "Rooms in the high rise are amazing- creekside is like the bates motel"
    Susan W, 1 month agoRead review
    "it was amazing , always when you leave the room we left service request to clean and they did :)"
    mirtzap, 2 months agoRead review
    "Don't choose any room is my advice"
    Pat R, 2 months agoRead review
    "Ask when and if the room has been remodeled."
    TNTravelRN, 3 months agoRead review
    "don't be afraid......try it....you never know"
    mtnhopeful, 3 months agoRead review
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