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Brookside Resort

Overview
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463 E Parkway, Gatlinburg, TN 37738-4904 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Brookside Resort
Hotel deals
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Reviews (1,300)
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1,293 results
Traveller rating
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LanguageEnglish
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372
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226
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192
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All reviews wood burning fireplace babbling brook balcony overlooking the river biscuits and gravy room was large trolley stop an older hotel free breakfast nice pool close to downtown beds were comfortable hot tub pigeon forge stream kitchenette mountains
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1 - 5 of 1,293 reviews
Reviewed 5 days ago

We knew this was older hotel going into our stay but also knew the double queen rooms had been remodeled and updated! Very clean and nice! It felt like staying in a quaint cottage, loved the fireplace and the rushing river! Walked into town. Will...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank padgettsabrina
Response from BrooksideResort1, Hotel Manager. at Brookside ResortResponded 5 days ago

Dear Guest, Greetings from the Brookside Resort, ​Gatlinburg. Thank you for choosing to stay with us recently and for taking the time to post your excellent feedback. Nice to see that you liked the location. The comments you made regarding your stay with us are...More

Reviewed 2 weeks ago

Enjoyed our night at Brookside! I took my 86 year old mother and a friend of hers to the mountains for a couple of days. We enjoyed our short stay at brookside. The room was clean, neat and the water was hot! We loved being...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Happiness09905900826
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 2 weeks ago

Hello Guest, Thanks for the stay at the Brookside Resort, Gatlinburg and the great feedback. It is really encouraging and empowering us to better our services. We feel proud when we get such reviews. Look forward to welcome you again. Sincerely, Hotel Manager.

Reviewed 2 weeks ago

Very nice Rooms the view was wonderful and great location next to a great lil pizza place best Salad I Ever Had ... Breakfast was plan took. just bland food no personality . was very pleased with the accomplishmentsMore

Review collected in partnership with this hotel
Date of stay: November 2018
Thank 30rich82
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 2 weeks ago

Dear Valued Guest, Thank you for choosing the Brookside Resort. We sincerely hope that you enjoyed the stay and services from the four-star review. We are taking steps to improve our overall services still better. We look forward to your next stay so that you...More

Reviewed 2 weeks ago via mobile

I admit, I was hesitant at first because we stayed at E Parkway hotel last year that was a dump. I read several reviews & looked at pics & made the reservation. Im so happy that I did. The attendants in the lobby were so...More

Date of stay: December 2018
Thank 1972DianeS
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 2 weeks ago

Dear Guest, Greetings from the Brookside Resort, We are really glad to hear that you have enjoyed your time with us so much. As we emphasize​ on personal service and individual guest approach, we are happy to see you highlighting your good stay as well...More

Reviewed 3 weeks ago

After much research on Gatlinburg hotels, we came to the conclusion that this was the best choice for location, price and quality. I had originally booked a basic room but wanted to upgrade to a fireplace room (in which I recommend) at first I was...More

Review collected in partnership with this hotel
Date of stay: November 2018
1  Thank SincereMarie
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 3 weeks ago

Dear Valued Guest, Thanks for staying at the Brookside Resort and expressing your satisfaction through the review. We cherish your long-term patronage and it’s our privilege to have clients like you. It is a pleasure to serve guests like you and your comments shall motivate...More

View more reviews
About
Description
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to More downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Banquet Room
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
98
Price range
US$ 57 - US$ 197 (Based on Average Rates for a Standard Room)
Also Known As
Brookside Hotel Gatlinburg
,
Brookside Motel Gatlinburg
,
Brookside Resort Gatlinburg
Location
United States > Tennessee > Sevier County > Gatlinburg
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
98
Price range
US$ 57 - US$ 197 (Based on Average Rates for a Standard Room)
Also Known As
Brookside Hotel Gatlinburg
,
Brookside Motel Gatlinburg
,
Brookside Resort Gatlinburg
Location
United States > Tennessee > Sevier County > Gatlinburg
Photos
Traveller (432)
Room & Suite (315)
Pool & Beach (38)
Dining (1)
Amenities (34)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
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Questions & Answers
Ask a question
martinez8118
15 November 2018|
AnswerShow all 7 answers
Response from Caroline G | Reviewed this property |
Yes as with most hotels. Perhaps you can offer them to take a deposit on your credit card which they refund after the stay?
0
Votes
Ana A
13 June 2018|
AnswerShow all 3 answers
Response from jt8688 | Reviewed this property |
Trip advisor will not let you down. Check there for rooms and ratings
0
Votes
Gina J
11 March 2018|
AnswerShow all 3 answers
Response from parendoalicia | Reviewed this property |
You can walk it, though it's a little hike uphill on the way back. I waited for a trolley for over an hour, never got one. But, I did walk it several times.
0
Votes
Room Tips
"Take advantage of the fireplace! And walk property☺️"
padgettsabrina
5 days ago
Read review
"The room was great! Clean and neat with good hot water !"
Happiness09905900826
2 weeks ago
Read review
"ask for a view you'll be very happy "
30rich82
2 weeks ago
Read review
"Third floor in center building down the hall from the elevators."
491russellp
4 weeks ago
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