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28/1/2018 29/1/2018
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    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
    (865) 325-2161
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    28/1/2018 29/1/2018
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    Savings alert: 15% below average rate

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    US$ 62
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    Traveller (371)
    Room & Suite (287)
    Pool & Beach (37)
    Overview
    • Excellent31%
    • Very good28%
    • Average17%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Brookside Resort
    Special Offer: 20% Off Your Stay!
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (1,186)
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    1 - 5 of 1,179 reviews

    Reviewed yesterday

    Nice room and amenities except it took way too long for the room heater to make much of a dent in the coldness of the room. The ice machine wasn’t working, so I had to trek to another building, in freezing cold weather, and the...More

    Review collected in partnership with this hotel
    Thank hort7830
    Hotel's Favourite
    Reviewed 1 February 2017 via mobile

    We booked for the quiet time of year and that was just fine with us. The rates were good, the views divine and the room was spectacular! The front door of our room was a view of the mountains, the patio a nicely flowing stream,...More

    2  Thank Amy C
    Response from 463_Manager, General Manager at Brookside ResortResponded 12 February 2017

    Brookside Resort staff’ works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about upcoming renovations. We have already done a great deal including a $70,000 modernization of the elevator in the 4-story Clingman...More

    Reviewed 1 week ago

    Upgrade, fix and clean better three out of seven days we had no maid service and refrigerator was broken, mattress was old with huge gap, lighting was poor and very dark even during the day. Had no wiMore

    Review collected in partnership with this hotel
    Thank Donna M
    Response from BrooksideResort1, Webmaster at Brookside ResortResponded 1 week ago

    Dear Guest, We are sorry that your experience in our hotel didn't meet your expectations due to those points you highlighted. We understand excellence is a continuous work, so we appreciate your feedback, which we have already noted, in order to evaluate them. We hope...More

    Reviewed 1 week ago

    nice room but 1 of the bed frames where bent and broken there was a crack in the front door that you could see right through and a very bad draft through the back door room wasnt ready even at 4 pm which i belive...More

    Review collected in partnership with this hotel
    Thank johnmZ8666QD
    Response from BrooksideResort1, Webmaster at Brookside ResortResponded 1 week ago

    Dear Guest, Thanks for your comments. I am please that over all you like our hotel room. I’m sorry that some maintenance issues and other lapses detracted from your stay. We’ll take your comment about bed frames and front door of room into consideration and...More

    Reviewed 2 weeks ago

    Old room but clean with a nice view of creek from balcony. Friendly and helpful staff. I would stay here again. Close to downtown and all the shops, restaurants and activities. I would think this resort would be fun for families with children in the...More

    Review collected in partnership with this hotel
    Thank louann2018
    Response from BrooksideResort1, Webmaster at Brookside ResortResponded 1 week ago

    Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 64 - US$ 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Orbitz, getaroom.com and Cheap Tickets so you can book your Brookside Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Brookside Hotel Gatlinburg ,
    • Brookside Motel Gatlinburg ,
    • Brookside Resort Gatlinburg
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    Traveller (371)
    Room & Suite (287)
    Pool & Beach (37)
    Dining (1)
    Hotel & Grounds (258)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Michelle M
    11 October 2017|
    AnswerShow all 2 answers
    Response from Chris P | Reviewed this property |
    When we stayed in September, the room had a wet bar, mini-refrigerator, plenty of drawer space, lots of lighting, 2 queen plush beds, and a modem bath. Though the room part wasn't necessarily "modern," it had plenty of... More
    1
    Vote
    Leffingwell2
    17 August 2017|
    AnswerShow all 4 answers
    Response from Marian H | Reviewed this property |
    I think it is just the one building in the front that has been renovated (Clingman?). But they didn't put in new mattresses in the renovated room I had .......the mattress was so old it sagged terribly when you sat on it and... More
    1
    Vote
    ED30705
    27 June 2017|
    AnswerShow all 2 answers
    Response from Christine A | Reviewed this property |
    I'm pretty sure they do!
    0
    Votes
    Room Tips
    "Need to fix, upgrade and clean better. Refrigerator was broken, mattress was old with large gap in middle..."
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    "Ask for room on lower levels."
    Read review
    "Too far from the strip. Hate the location"
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    "Be sure to verify if your room does or does not have a fireplace. I carried up a few bundles of wood just to..."
    Read review
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