Courtyard by Marriott Gatlinburg Downtown
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Gatlinburg Downtown
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 70 hotels in Gatlinburg
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travellers make Courtyard Gatlinburg their hotel of choice when visiting Gatlinburg. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Courtyard Gatlinburg offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, room service, and express check-in and check-out, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to free parking.
For those interested in checking out popular landmarks while visiting Gatlinburg, Courtyard Gatlinburg is located a short distance from St Mary's Catholic Church (0.1 mi) and Our Savior Lutheran Church (0.1 mi).
If you like Italian restaurants, Courtyard Gatlinburg is conveniently located near Best Italian Cafe & Pizzeria, The Best Italian on the Parkway, and Taste Of Italy.
Plus, during your trip, don't forget to check out a historic site, such as Historic Ogle Log Cabin.
We’re sure you’ll enjoy your stay at Courtyard Gatlinburg as you experience all of the things Gatlinburg has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Vending machine
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Location
Full view
93Great for walkers
Grade: 93 out of 100
46Restaurantswithin 0.5 km
58Attractionswithin 0.5 km
585Reviews38Q+A88Room tips
Reviews
Traveller rating
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Most Recent
Checking in was a breeze. Being a Marriott Platinum Elite member I received a free upgrade to a king corner room with a balcony. Kenny, the front desk person was very friendly and informative about Gatlinburg . The room was very spacious and clean. Walk in shower and large bathroom. The hotel is a great location where you can walk to everything .
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
The hotel was well located, and the lobby area was nicely decorated. The king room was spacious and clean. The bed was very comfortable. The mini-fridge was VERY small and had no freezer section. A microwave is a plus! The early morning noise from the construction behind the hotel was hard to escape (unless the A/C was running). I think I would avoid staying here until construction is complete, unless the price was competitive enough to convince me otherwise. It's very walkable to nearby restaurants and downtown area. We walked one night to nearby Shamrock bar for karaoke. Some really impressive singers were there! Favorite hikes include Charles Bunion, Alum Cave (Le Conte), Baskins Creek Falls. Bring layers because even in May it was a little cool up in the mtns.
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Overall a reasonable stay. Room was not ready till 4:45. Breakfast offerrings were only coffee, yogart, bagel, egg sandwich. Did not have any coffee cake, fruit, etc. I am tiring of the "pandamic is causing problems".
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Room Tip: on the side of the hotel away from gatlinburg. I guess this is the south side. The dumpsters...
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1 Helpful vote
Helpful
Wow room is Great. Clean an Comfortable. Staff upgraded us as we are Bonvoy Platinum Elite member. The fire pit an outdoor courtyard was nice. Hot tub looks inviting but it is 14 degrees out. So maybe next time.
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Date of stay: January 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
My room was spotlessly clean and the bed extremely comfortable. It was nice to have a refrigerator in the room (not at all standard in the United States). The staff at reception was extremely pleasant and common areas also were clean. The location is good, fairly close (walking distance) to the main Strip in Gatlinburg.
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Date of stay: January 2022
Rooms
Cleanliness
Service
Helpful
Think twice before staying!!! My husband and I stayed at this courtyard 4 years ago for our anniversary and loved it. Little did we know how much had changed!! We brought our family back for a short mountain get away and the experience was AWFUL! The air conditioner in our room rattled and knocked all night so we didn’t get any sleep. The next day my husband spoke to the manager on duty Leah she was rude and informed us all the air conditioners in the entire hotel sounded that bad so I’m guessing she was proud of that! This was a lie being that my family member was in the connecting room and there air was quiet. Also in the front room there was a mini waterfall dripping inside the wall that sounded like a noice maker which we had no idea where was coming from! Then when riding in one of the elevators to the sixth floor the elevator abruptly stopped made a loud bang we were dropped down almost to the next floor then It went back up. This was the most terrifying thing I have ever experienced in my life and my children were even more frightened. That evening the maintenance guy came to tell us how this happens quite a-lot and his own manager was dropped from the 6th to 1st floor a couple of weeks ago. That they have it serviced but they should be replaced. That was very upsetting because they put our lives at risk! Then he checked out our air conditioning and said how it’s not supposed to sound like that but after we check out they will probably just replace it. He said he heard us all scream and they closed the elevator. When I went once again to speak to management Leah said well there is nothing I can do about that. Her lack of care or concern for the danger my family was put in was so shocking! Then the power went out because of the snow storm there was no courtesy of any kind offered to guest. Im just appalled by the lack of hospitality shown at this Marriott. I wouldn’t let me dog stay at this hotel! The best part of our stay was leaving.…
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Don’t take the elevators if you value your life
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2 Helpful votes
Helpful
Dad Of Three Daughters wrote a review Dec 2021
Saint Augustine Beach, Florida126 contributions54 helpful votes
We’ve stayed at this Courtyard many times since it opened and every time it’s fantastic! This Christmas was just as great as the rest. The hotel and its associates are wonderful. It has a great location and excellent amenities. Nice, warm indoor pool and a HUGE hot tub (which is even great during the cold winter months). Everything about this Courtyard is top notch. One of my favorite Marriott properties worldwide!
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Date of stay: December 2021Trip type: Travelled with family
Helpful
The property was a block off the main drag in Gatlinburg, which was just perfect. Hotel was clean and had plenty of free parking for guests. Check in was easy on-line including the ability to "chat" with hotel so that our request for extra pillows were already in our room. Very close to park, so easy in and out. Big breakfast area which was a little understaffed, but still was able to get my morning coffee without too much trouble.
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Date of stay: October 2021
Value
Rooms
Service
Helpful
Pros: Great location, easy walk to main strip, clean and friendly, rooms big. Cons: noise easily heard from other rooms, beds are small (maybe full instead of queen). Lobby is nice and open and has drinks/snacks in the morning and evening. Kids enjoyed the indoor pool.
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Date of stay: October 2021Trip type: Travelled with family
Helpful
This is my 4th hotel in 5 days and the very first one to have actual glasses in my room. Why can't we have real glasses in our hotel rooms again. We have them in the hotel bars. Thank you Marriott Very nice room and view from the balcony. Short walk to main street
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Date of stay: October 2021Trip type: Travelled as a couple
Helpful
PRICE RANGE
$247 - $348 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeSevier CountyGatlinburg
NUMBER OF ROOMS
128
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Gatlinburg Downtown
Which popular attractions are close to Courtyard by Marriott Gatlinburg Downtown?
Nearby attractions include Smoky Tours (0.4 km), Impossibilities Magic, Mindreading and Mayhem! (0.4 km), and The Captured - A Live Escape Experience (0.4 km).
What are some of the property amenities at Courtyard by Marriott Gatlinburg Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Gatlinburg Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Gatlinburg Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Gatlinburg Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Gatlinburg Downtown?
Conveniently located restaurants include Cherokee Grill, Log Cabin Pancake House, and Crocketts Breakfast Camp.
Are there opportunities to exercise at Courtyard by Marriott Gatlinburg Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Courtyard by Marriott Gatlinburg Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Gatlinburg.
Does Courtyard by Marriott Gatlinburg Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Courtyard by Marriott Gatlinburg Downtown?
Many travellers enjoy visiting Noah Bud Ogle Cabin (3.7 km) and Historic Ogle Log Cabin (0.7 km).
Does Courtyard by Marriott Gatlinburg Downtown have any great views?
Yes, guests often enjoy the mountain view available here.