We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crossroads Inn and Suites

    440 Parkway, Gatlinburg, TN 37738-3008
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$ 168US$ 183
          View Deal
          Traveller (57)
          Room & Suite (190)
          Pool & Beach (19)
          Quality Inn & Suites Gatlinburg
          669 reviews
          #13 of 78 hotels in Gatlinburg
           
          Baymont Inn & Suites Gatlinburg On The River
          1,313 reviews
          #14 of 78 hotels in Gatlinburg
           
          Gatlinburg Inn
          891 reviews
          #7 of 78 hotels in Gatlinburg
           
          Fairfield Inn & Suites Gatlinburg North
          681 reviews
          #17 of 78 hotels in Gatlinburg
           
          Overview
          • Excellent28%
          • Very good40%
          • Average18%
          • Poor8%
          • Terrible6%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Laundry Service
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Quality Inn & Suites Gatlinburg
          669 reviews
          #13 of 78 hotels in Gatlinburg
           
          Baymont Inn & Suites Gatlinburg On The River
          1,313 reviews
          #14 of 78 hotels in Gatlinburg
           
          Gatlinburg Inn
          891 reviews
          #7 of 78 hotels in Gatlinburg
           
          Fairfield Inn & Suites Gatlinburg North
          681 reviews
          #17 of 78 hotels in Gatlinburg
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$ 168.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Gatlinburg hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "2dc6a0e7a1b34e328ed7be428046e40f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":73990,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"2dc6a0e7a1b34e328ed7be428046e40f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":183,"lowestMetaPrice":168,"additionalPartner":false,"highestMetaPriceDisplay":183,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":183,"lowestMetaPrice":168,"highestMetaPriceDisplay":183,"hotelName":"Crossroads Inn and Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJkYzZhMGU3YTFiMzRlMzI4ZWQ3YmU0MjgwNDZlNDBmIiwiQUlLIjoiYTk3Y2I2Mjg4ZDY3NGZkYWIyODZkMWJhYjEyMWEzOGEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$ 168", "hasDates": true, "hacComplete": true, "contentIdMappings": {"33402983":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (444)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 444 reviews

          Reviewed 6 days ago

          We booked 2 nights to see if we would like to replace our favorite hotel Best Western Twin Island that closed last November and enjoyed it so much we extended out stay. The room was really nice. Clean and very big. We stayed on the...More

          Thank Donna B
          Reviewed 1 week ago via mobile

          We came a day early and decided to stay here since our hotel didn't have any available room. The front desk personnel were very nice. The room was large and clean. Beds were comfortable. Would recommend staying on the 4th floor for the better view....More

          2  Thank Jessica B
          Reviewed 2 weeks ago

          we stayed here on 6/2/17-6/4/17. and had a great time. the room was big not small like some places we've stayed at. the whole staff was very friendly to the family. check in was a breeze. the pool was big and is 8 foot deep...More

          3  Thank robert b
          Reviewed 14 April 2017

          Best value we have found in last 7 days on the road. Room 115 - exceptionally clean, large, bathroom spotless and extra sink outside of bath. Pool relaxing and big enough to swim a little. Staff is top shelf - caring and friendly! Stumbled upon...More

          Thank BOO368
          Reviewed 9 April 2017

          Checked out this morning stayed three nights had to move rooms because the heat did not work in the first room it had a fireplace but was told that they were all turned off second room the toilet would not flush called and they never...More

          3  Thank Dewayne M
          Quality Inn & Suites Gatlinburg
          669 reviews
          #13 of 78 hotels in Gatlinburg
           
          Baymont Inn & Suites Gatlinburg On The River
          1,313 reviews
          #14 of 78 hotels in Gatlinburg
           
          Gatlinburg Inn
          891 reviews
          #7 of 78 hotels in Gatlinburg
           
          Fairfield Inn & Suites Gatlinburg North
          681 reviews
          #17 of 78 hotels in Gatlinburg
           
          About
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Pool
          • Free Parking
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Laundry Service
          • Self-Serve Laundry
          • Meeting Rooms
          • Business Centre with Internet Access
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • US$ 99 - US$ 182 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #27 Family Hotel in Gatlinburg
          • Room types
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Suites ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 78
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your Crossroads Inn and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Gatlinburg
          • Also Known As
          • Best Western Crossroads Hotel Gatlinburg ,
          • Best Western Crossroads Inn Gatlinburg ,
          • Best Western Gatlinburg ,
          • Gatlinburg Best Western
          Add Photo Photos
          Traveller (57)
          Room & Suite (190)
          Pool & Beach (19)
          Dining (12)
          Hotel & Grounds (99)
          Bathroom (2)
          Family and Play Areas (2)
          Nearby
          Rocky Waters Motor Inn
          287 reviews
          .35 km away
           
          Sleep Inn & Suites
          469 reviews
          .39 km away
           
          Zoders Inn & Suites
          1,236 reviews
          .18 km away
           
          PARKVIEW INN & SUITES
          451 reviews
          .18 km away
           
          Nearby Restaurants
          Parton's Deli
          269 reviews
          .38 km away
          Smoky Mountain Trout House
          606 reviews
          .11 km away
          New Orleans Sandwich Company
          351 reviews
          .43 km away
          No Way Jose's
          2,791 reviews
          .25 km away
          Nearby Attractions
          Ripley's Aquarium of the Smokies
          10,772 reviews
          .27 km away
          Doc Collier Moonshine Distillery
          526 reviews
          .19 km away
          Historic Ogle Log Cabin
          203 reviews
          .17 km away
          Freenotes Harmony Park
          7 reviews
          .19 km away
          Questions & AnswersAsk a question
          maryhedgpeth
          Do they having smoking rooms
          29 May 2017|
          Answer Show all 4 answers
          Response from benjamin693 | Reviewed this property |
          I didn't see any
          0
          Votes
          _whairkutter
          I have not received my conformation # yet via email.Can I get a room on the first floor?I use a handicap scooter.
          28 April 2017|
          Answer Show all 3 answers
          Response from Jackie T | Reviewed this property |
          I agree, I would give them a call, and verify all of your information and then ask them about a 1st floor room. They do have an elevator that goes to the 2nd floor, but I would prefer a 1st floor room also. Their breakfast... More
          0
          Votes
          Deborah W
          ARE PETS ALLOWED,1 Chihuahua and a,small Sir Charles,Spaniel.
          21 March 2017|
          Answer
          Response from Linda R | Reviewed this property |
          No pets allowed.
          0
          Votes
          Room Tips
          "top floor has the best view. it has 4 floors."
          Read review
          "We were on first floor across from pool - room 115"
          Read review
          "Go somewhere else!"
          Read review
          "Rooms under the kitchen dining area is very noisy early in the morning (some of the # 300 rooms)"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing