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    Quality Inn & Suites Gatlinburg

    401 Hemlock St, Gatlinburg, TN 37738-3009
    +1 844-394-9573
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    1/1/2018 2/1/2018
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    US$ 124
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    Traveller (283)
    Room & Suite (186)
    Dining (19)
    Overview
    • Excellent39%
    • Very good33%
    • Average15%
    • Poor6%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
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    Offers from Quality Inn & Suites Gatlinburg
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (727)
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    1 - 5 of 720 reviews

    Reviewed 5 days ago

    Great place to stay if you want to be close to all the attractions in downtown Gatlinburg. Property is within walking distance of restaurants and all the attractions. Beautiful location nestled in the woods. Bear sightings are frequent but we did not see any on...More

    Thank CountryGal5759
    Hotel's Favourite
    Reviewed 17 October 2017 via mobile

    We really enjoyed our 5 night stay at this hotel. The property is pretty, parking is plenty, pretty and clean pool and jacuzzi and the breakfast was good. It is also off the main road, which is very nice. As for the rooms; they were...More

    1  Thank trvlne1
    Reviewed 1 week ago via mobile

    At check-in the older gentleman at the front desk was very rude. He was far more concerned with how we got the rate we did (we are choice members) than answering questions and ensuring customer service. He was unable to answer even the simplest questions...More

    Thank Douglas C
    Response from Guest-Services725, Manager at Quality Inn & Suites GatlinburgResponded 1 week ago

    Thanks for your comments . We are sorry and apologies for your bad experience. We will try our best to work on your concerns . Hope we serve you better next time

    Reviewed 2 weeks ago via mobile

    We had no complaints at all. The room and grounds was clean, everything worked as they should. We liked the fireplace and the laminate flooring. The breakfast was tasty, including the coffee (which could be a hit or miss at hotels). The location is not...More

    Thank doublea91
    Reviewed 3 weeks ago

    I typically do not devote time to leave feedback, but knowing how invaluable it can be to others, as well as, how bad our experience was I feel it's important to share my thoughts. My family and I (a total of 5 rooms) cut our...More

    2  Thank Jason T
    Response from Guest-Services725, Manager at Quality Inn & Suites GatlinburgResponded 2 weeks ago

    Thanks Jason Townsend for your review . Five rooms - non were adjoining - "Guest lying " . 3 rooms were on one floor each room being at least three rooms apart . 2 rooms on a another floor , were on each end of...More

    Crossroads Inn and Suites
    479 reviews
    #28 of 77 hotels in Gatlinburg
    0.5 km
     
    Fairfield Inn & Suites Gatlinburg North
    725 reviews
    #33 of 77 hotels in Gatlinburg
    0.5 km
     
    Zoders Inn & Suites
    1,284 reviews
    #15 of 77 hotels in Gatlinburg
    0.4 km
     
    Sleep Inn & Suites
    509 reviews
    #32 of 77 hotels in Gatlinburg
    0.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$ 55 - US$ 144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 86
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Choice Hotels, Hotwire, Orbitz and Cancelon so you can book your Quality Inn & Suites Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg ,
    • Red Roof Inn And Suites Gatlinburg - Aquarium ,
    • Wildwood Hotel Gatlinburg
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    Traveller (283)
    Room & Suite (186)
    Dining (19)
    Pool & Beach (4)
    Hotel & Grounds (204)
    Bathroom (15)
    Nearby
    Nearby HotelsSee all 77 hotels in Gatlinburg
    Crossroads Inn and Suites
    479 reviews
    .53 km away
     
    Fairfield Inn & Suites Gatlinburg North
    725 reviews
    .46 km away
     
    Zoders Inn & Suites
    1,284 reviews
    .40 km away
     
    Sleep Inn & Suites
    509 reviews
    .57 km away
     
    Nearby Restaurants
    Flapjack's Pancake Cabin
    727 reviews
    .55 km away
    Parton's Deli
    291 reviews
    .11 km away
    Flapjack's Pancake Cabin
    491 reviews
    .83 km away
    Smoky Mountain Trout House
    684 reviews
    .43 km away
    Nearby Attractions
    Rowdy Bear Mountain Coaster
    173 reviews
    .40 km away
    Great Smoky Mountains National Park
    86 reviews
    .69 km away
    Gatlinburg Mountain Coaster
    939 reviews
    .06 km away
    Historic Ogle Log Cabin
    216 reviews
    .69 km away
    Ask a question
    Questions & Answers
    gbrax
    29 November 2017|
    AnswerShow all 4 answers
    Response from megantracy | Reviewed this property |
    The Hotel doesn't offer that service. There are taxi's & right out front of hotel on the main road is a covered trolley pickup area. It's $1.00 per ride or you can buy an all day trolley ticket from trolley hub at the... More
    1
    Vote
    deanna w
    23 October 2017|
    AnswerShow all 13 answers
    Response from bigmamastreet | Reviewed this property |
    I was on a girls trip and felt safe. They are set back over the river from the main road but their parking area is well lit. I never felt uneasy.
    0
    Votes
    marygouner
    28 July 2017|
    AnswerShow all 6 answers
    Response from Judy H | Reviewed this property |
    Yes, we saw someone smoking on the balcony.
    0
    Votes
    Room Tips
    "Bugs in our room"
    Read review
    "Parking in the rear, up the hill is pretty convenient."
    Read review
    "Excellent view of Gatlinburg"
    Read review
    "I'd stay at the section with the big parking area behind it and upper floor for the view."
    Read review
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