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Quality Inn & Suites Gatlinburg

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Quality Inn & Suites Gatlinburg
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629 Reviews from our TripAdvisor Community

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Showing 626: English reviews
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Champaign, Illinois
Reviewed 3 days ago NEWvia mobile

My family stayed here for a quick trip to the mountains. We don't like the hustle and bustle of the strip in downtown Gatlinburg, and are used to staying in cabins in the mountains. I was a little apprehensive of this place, but the price was unbeatable, and the main reason we decided on a last minute trip. We got...

Thank MrsT522
Haines City, Florida
Reviewed 28 December 2016

We had stayed there a year ago, and really felt very comfortable. We had peviously made reservations to stay there for two nights, the week that the fire broke out. Needless to say, we had to cancel. I was praying that you all had survived. I'm thankful to know that you did. I am so sorry for the ones that...

2Thank V6652VRcarolf
About Hotel's Favourite Review
Guest-Services725, Manager at Quality Inn & Suites Gatlinburg, responded to this review

Thanks for your prayers . Our community has lost our dear ones . We pray they rest in peace. Many business are destroyed . We want them back & pray God to support them . We do not know why we survived even though we were hit badly by wildfire. We are glad to tell you & our future guest...

Monroe, Ohio
Reviewed 6 days ago NEWvia mobile

This place is a great value. We stayed in room 311 (2-queen fire place). See my list about my opinion about this place. Positives 1) High Value 2) Good location 3) Bed is comfy and linens clean 4) Spacious 5) Decent condition room 6) Nice Fire Place 7) Quick check in 8) Quiet Areas the need improvement. 1) Bath tub...

Thank Bigmarv1975
Savannah, Georgia
Reviewed 6 days ago NEW

Found Room 608 to be large and very clean. We loved the laminate floors, the fireplace and the large balcony. The vanity outside of the bathroom allowed for two of us to get ready at the same time without bumping into one another. Enjoyed seeing the lights of the Mountain Coaster from our balcony at night. Breakfast was fine and...

Thank Smfet
Dresden, Ohio
Reviewed 1 week ago NEWvia mobile

This hotel is great! The rooms have been remodeled and the beds are super comfy! Decently priced for the prime location! It's close enough to downtown that you can walk the strip of town! The rooms each have a private balcony and beautiful views of the river.

Thank Nicole B
Miami, Florida
Reviewed 1 week ago

Excellent accommodation, clean, well maintain, and at a prime location. Not the best customer service at front desk, I did not feel welcomed at my arrival. Great breakfast, not crowded like some other places, well designed to maximize comfort and agility while serving yourself.

Thank yausdehermi
Murrayville, Georgia
Reviewed 1 week ago

This hotel has what you need in the basics and the beds are clean and comfortable. Unfortunately, the hall to get to the rooms is a really dreary and unattractive concrete. It was also cold and windy in the hallway as one of the "wall of window" windows had been removed or broken?? The floors in the room are laminate...

Thank donfar7
Guest-Services725, Manager at Quality Inn & Suites Gatlinburg, responded to this review

Thanks for reviewing your stay . We are happy that you found our beds clean & comfortable . Our property is an exterior corridor property build solidly with concrete on a hill . We were hit by wildfire & wind very badly damaging glass wall "fixed now" & other areas of the property. We have tried our best to get...

Brandon, Mississippi
Reviewed 1 week ago via mobile

Was disappointed at first glance,it was further from Main Street then I would have liked. Debated trying to find another hotel. Gatlinburg Inn will definitely be my next choice it is right in the middle of everything. They had no availability so we drove back to Quality. Check in was fast and they were friendly. Room was a surprise. Hard...

1Thank jghorn
Guest-Services725, Manager at Quality Inn & Suites Gatlinburg, responded to this review

Hi jghorn thanks for choosing us to stay . We appreciate what found " everything was very clean and they had charging for cell/computer by the beds. Nice!!! ". Yes we are off the main street away from hustle & bustle ,nestled on a hill surrounded by natural beauty. Hope to see you in future

Reviewed 3 weeks ago via mobile

Nice spacious room. Can be a bit noisy due to kids on balconies. Fireplace was nice. Internet sucks. Turn off wifi to get anything to load. Breakfast was ok... pre made disk eggs waffle maker and Krispy Kreme. Can walk to downtown attractions. Parking lot left turn to Pigeon Forge is challenging. Right turn is slow. Enjoy the walk you...

Thank Jeff H
Reviewed 3 weeks ago via mobile

This place was very nice and clean we stayed one night and liked it so much we came back for a second. Second night we got a fireplace and that was nice. For the cheaper rates these rooms really were perfect. We will definitely stay again

Thank Rita A

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Inn & Suites Gatlinburg. We are right across from "Gatlinburg Mountain Coaster" and also 1.5 miles from Great Smoky Mountain National Park, the busiest of all national parks with over 9 million visitors each year. The park offers endless outdoor activities such as downhill snow skiing, class IV whitewater rafting, golf, hiking options from 600 miles of trails, and fishing in hundreds of miles of streams. Relax at Quality Inn & Suites Gatlinburg while you're enjoying all Gatlinburg's restaurants, family fun museums (such as Ripley's Believe It or Not and Hollywood Star Car Museum), Dollywood Amusement Park, Splash Country, Dixie Stampede, and many, many other great attractions, fun for young and old. Year round events and concerts combine to make Gatlinburg a true entertainment destination in the beauty of the Smoky Mountains. ... more   less 

Additional Information about Quality Inn & Suites Gatlinburg

Address: 401 Hemlock St, Gatlinburg, TN 37738-3009 (Formerly Red Roof Inn & Suites Gatlinburg)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 3,992 - ₹ 9,555 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Gatlinburg 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Red Roof Inn And Suites Gatlinburg - Aquarium
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Wildwood Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Gatlinburg staff and other travellers.
34 questions
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Questions? Get answers from Quality Inn & Suites Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the front of the building for the best view.”
 of 5 bubbles Smfet, 22 Mar 2017 | Read review
“Rooms at lower levels are better of the fourth floor is also great.”
  • Minor set backs..
  • Little TLC needed
  • Little things
 of 5 bubbles yausdehermi, 19 Mar 2017 | Read review
“We were in room 608. It featured two queens, a fireplace, and a balcony overlooking the pool and towards main street. It was very quiet.”
 of 5 bubbles Traveltruth1, 27 Feb 2017 | Read review
“make sure you get a room with a fireplace”
 of 5 bubbles lisapY5973VS, 14 Nov 2016 | Read review
“Corner King Suites have Huge outdoor Balconies”
 of 5 bubbles dboyd643, 5 Oct 2016 | Read review
5 of 5