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Gatlinburg Town Village

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48 Reviews from our TripAdvisor Community

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There are newer reviews for Gatlinburg Town Village
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Showing 48: English reviews
Reviewed 7 February 2016

This resort came thru a timeshare booking with Best Vacations/Preferred Guest Resorts. Highly recommend to stay away and save your money. Our room came with additional water from the room above leaking into our shower and washroom. Old and dingy is a summation with no WiFi accessible. Gas fireplace is a nice touch and heats up quickly. Old beds and...

5Thank David L
Roebuck, South Carolina
Reviewed 16 January 2016 via mobile

The village is so pretty it's a great place just to sit and also to look around and shop .. we had a great time just taking pictures and just sitting around looking at all the light's and all the people was so happy ..

1Thank aprilsmit
Texas, the Lone Star State
Reviewed 7 November 2015

Just to eliminate any confusion, I want to remind readers that there are two sites owned by the same company - Gatlinburg Town Square, and Gatlinburg Town Village. The properties are on the same street, about two blocks apart from each other. This review is for Gatlinburg Town Village. If you are trying to decide whether to stay at the...

10Thank HappyPenny
Reviewed 13 August 2015

when we show up for our "special two day night free as long as we go to there presentation" we were told that the over booked for the weekend and did not have any room available for us to go to the presentation. but since we were not going to be able to go to presentation that they could not...

4Thank Gary L
Reviewed 2 June 2015 via mobile

I am mostly satisfied with the accommodations...room is fine....but WiFi is poor....very slow on first two days but couldn't connect at night or on third day. They don't seem real keen to fix it. They sent maintenance man to reset modem and said to wait 50 minutes. Make sense to anyone? Maint man has been very nice but girl at...

3Thank Charles T
Valparaiso, Indiana
Reviewed 29 May 2015

Heard about this because they wanted to sell us a time share. We are both retired, so we didn't qualify. Hotel is close to Smoky NP, which IS why we came. Fridge was way small. Wifi was off and on mostly off. Rent a cabin instead

3Thank Marvin H
Lexington, Kentucky, United States
Reviewed 27 May 2015

Very pleasant surprized as to how nice our room @the location was. Had read reviews and was not expecting much , but very nice large room with two very comfortable full beds. Room looked to be newly remodled at lest twice the size of standard room w/ micro wave@small fridge@sink. Staff were all very accommadating with all needs. Time share...

2Thank Teresa D
Honolulu, Hawaii, United States
Reviewed 19 May 2015 via mobile

This is a must if you're going to Tennessee. A cute little town filled with friendly people. The restaurants are great. Customer service is excellent. I would recommend taking a stroll through this quaint town in the country. Beautiful place as well as the locals.

1Thank Cheri A
Reviewed 4 March 2015 via mobile

Upon checking in you could tell the host did not want to be there. There is a bird in the lobby who was shivering because it was so cold. When we arrived in the room the fireplace did not work, there was a broken glass in the cabinet, and a screw sticking out of the handicap seat in the bathroom....

1Thank ibmsty
Lithia Springs, Georgia
Reviewed 26 January 2015 via mobile

This place is horrible and no good. The pictures that they show you are not what you get. Then they do not try to get it right either. They told us we would be in a suite on the resort but instead gave us a hotel room and said we could walk two blocks down to use the indoor pool....

3Thank Otis J

33 photos of this hotel

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Room/Suite (8)
Dining (1)
Bathroom (2)
Hotel & Grounds (2)
Other (20)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Parking

Additional Information about Gatlinburg Town Village

Address: 515 Historic Nature Trl, Gatlinburg, TN 37738-3344
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 5,497 - ₹ 13,024 (Based on Average Rates for a Standard Room)
Number of rooms: 20
Also Known As:
Gatlinburg Town Village Hotel Gatlinburg
Town Village Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Gatlinburg Town Village staff and other travellers.
3 questions
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New Smyrna Beach, Florida
2 months ago
Clinton, Illinois, United States
5 months ago
Cold Spring, Kentucky
6 months ago

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Questions? Get answers from Gatlinburg Town Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor in front of pool”
 of 5 bubbles teresad852, 27 May 2015 | Read review
“get the corner room! So cute!”
 of 5 bubbles 606wendyd, 15 Jul 2014 | Read review
“I'm not sure if they have any "good" rooms. We changed our 1 bedroom to a studio as there was more living space for our family to congregate. Living room in 1 bedroom is tiny with pull out couch space and nothing more. TV in living room, fireplace in bedroom!! Weird configuration.”
 of 5 bubbles ValerieL95, 26 Dec 2013 | Read review
“I'm not sure I can give any tips for a good room at this hotel.”
  • Our room...looks can be deceiving.
 of 5 bubbles Pcolagrandma, 17 Oct 2012 | Read review
“Find out which building the room is in. The motel style building is good for groups who may be a little noisier or moving between rooms. Corner units in the buidling have a separate bedroom and larger fridge.”
 of 5 bubbles cynthiaz115, 28 Dec 2011 | Read review
5 of 5