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We had a bad start but Samuel saved the trip with a move and great customer service! Thanks for a great week guy.
First cabin was so so. Not bad but very loud neighbors made sleeping a no go. Samuel got us switched over to...More
When we made our reservations with Gatlinburg Fall Resort, we specifically asked if the cabin was close to Pigeon Forge, and was assured it was. It was in reality, about 14 miles away, which wouldn't be bad if you were in the open desert traveling...More
Thanks Bradley LaRue! We had a great time as always @ Gatlinburg falls resort! We weren't satisfied with the cabin we booked and customer service switched us to another cabin that was more suited to us! Clean and Beautiful and loaded with amenities as usual...More
everything was better than expected. had lots of fun. Our friends group went. It was 7 of us. Randy was awesome so much fun and very knowledgeable of the river and the raft. We would defenatly recommend this to anyone old or young
We have been to the Pigeon Forge area several times, but this was our first time at Gatlinburg Falls. Reservations were a snap, and check in was fast and efficient. To say the views and property are breathtaking is an understatement. By far the best...More
We just stayed in The Grandview cabin thru GFR. Cabin was dirty, missing items, spa had a sour smell, & customer service was not good. Several complaints in office while we were waiting our turn! We will never stay there... More
We just stayed in The Grandview cabin thru GFR. Cabin was dirty, missing items, spa had a sour smell, & customer service was not good. Several complaints in office while we were waiting our turn! We will never stay there again!
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"Stay in one of the resorts instead of offsite cabins, cause sometimes they are far out of way. The resorts..."