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The cabin was perfect! We didn't have that much privacy with the hot tub on the deck, we had to prop the hot tub cover up between the hot tub and the deck railing, however, it worked for us. I wish we would've had a...More
Upon arrival and check in (with full payment up front of course), we proceed to our cabin. Upon arrival at the cabin, we use the instructions and code provided for the electronic door lock in an attempt to gain entry. Upon entry of the code,...More
We spent the weekend at the heaven Sent cabin. Although, the cabin was not as secluded as I hoped, it was still a very satisfy stay. Cabin was very clean and we had a dinner meal waiting for us. We had several prearranged plans that...More
Drove 9 hours to get to Passion Peak upon arrival the girls checked us in at wrong place then tries to tell us where to go to check in and give us directions 🙄 She didn't give good directions so after we got here we...More
I wish we had found these reviews first. I would never consider renting any cabins from Venture Resorts or any of their subsidiaries.
Horrible cabin and customer service. I think the condition of the ashtrays on arrival sums up our experience so far. Long list...More
The cabins themselves are usually good as far as location. It is the company that runs the rentals management. (Cleaners and inspectors and general management) I would read the reviews for the company before you consider... More
The cabins themselves are usually good as far as location. It is the company that runs the rentals management. (Cleaners and inspectors and general management) I would read the reviews for the company before you consider renting through them. Sorry I couldn’t help with specifics.
Response from SouthernLadyMom | Reviewed this property |
You can find my detailed review of our stay elsewhere on this site, but we will never book with this company again. The cabin had so many issues and was unclean, but the main issue was the well water was full of sulphur and... More
You can find my detailed review of our stay elsewhere on this site, but we will never book with this company again. The cabin had so many issues and was unclean, but the main issue was the well water was full of sulphur and smelled like rotten eggs. That and other issues are really the homeowner's fault. (Management did not take care in cleaning it.) They hinted that the devastating fires a while back increased the insurance for cabin owners, so many are not doing upgrades or maintaining the "luxury" level (comfy beds, decent furnishings, basic kitchen items) as they are not wanting to put the money in to it. And many are trying to sell their cabins and also not keeping them up. We also had an issue with the fine print fees. Refilling a hot tub between guests? Either it looks like they don't refill, or they could have a sealing system to not have to refill if not used. They also charged us $51 for unasked for "Trip Cash" that was left on our kitchen counter and appears to be a gift from the coupons wording, yet for our size cabin we were charged the above fee. Never used it. Book elsewhere as a backup, arrive to GFalls early enough to check it out and if not happy, go to your backup lodging!