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Gatlinburg Falls Resort

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2,582 Reviews from our TripAdvisor Community

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Showing 2,577: English reviews
Sevierville, Tennessee
Reviewed yesterday NEW

I booked a cabin for my son's 18th birthday. This was before the tragic fires that affected much of the area in Gatlinburg. I was very worried that my reservation would be lost, however the outstanding customer service agent (and their managers) worked tirelessly on my behalf to make sure that we would be able to celebrate my son's birthday....

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Helpful?
Thank giersdorf43
Reviewed 6 days ago NEW

We stayed at Aqua Paradise in Pigeon Forge for 2 nights. This house was AWESOME! It met all of our "wants" PLUS more! We took advantage of the last mionute special since this home was available and it was affordable too! Clean, great amenities and gorgeous home! Only "complaint" is the kitchen utensils were somewhat limited and the knives weren't...

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Thank Dms676
Florence, Kentucky
Reviewed 1 week ago

I have stayed here before at Pools Rush Inn. The place is very clean and cozy. The pool downstairs is very refreshing we love to soak in the Jacuzzi then run down and get in pool. Its an amazing place you really don't have to leave the cabin. Gatlinburg Falls offer a virtual check in which is super nice check...

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Thank Tricia J
Reviewed 1 week ago via mobile

We stayed here for the weekend. Breathtaking view from our cabin of the mountains. Minutes from local attractions and dining, it was perfect! The Cabin itself was amazing as well. Just simply beautiful!

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Helpful?
Thank Wthompson81
Somerset, Kentucky
Reviewed 1 week ago via mobile

We stayed at Belvedere with Gatlinburg Falls resort. It was great. Cabin was excellent. Close enough to Pigeon Forge that you could get there quickly for meals and shopping. Definitely would stay here again.

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1Thank donnachilders01
Reviewed 1 week ago via mobile

My husband and I stayed in the never tell cabin the in January. The cabin was very comfortable, nicely decorated. We are already looking to go back with our kids in the spring. Beautiful and relaxing trip. We will be going back soon!!

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Helpful?
Thank Deannamccoy123
Clemson, South Carolina
Reviewed 1 week ago

We stayed in a cabin in Wears Valley, the view was amazing especially with the snow on the ground. The customer service was also great. I changed my mind 3x while making a reservation, and on the day we were scheduled to check out there was snow on the ground I was told to stay put until the resort got...

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Thank jen032974
Reviewed 1 week ago via mobile

Website says 90 percent unaffected by fire. Called and specifically asked about cabin features, including wifi. Told no issues. Drove 10 hours, can't connect to wifi. Call office and they say 'oh, it's gone because of the fire' Check hot tub. 70 degrees. Won't heat. Office response "we can maybe have someone look at it tomorrow' can I get moved?...

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1Thank Mike M
Roanoke, Virginia
Reviewed 1 week ago

We had booked Creekside Cottage, which is conveniently located directly behind the rental office, so walking back and forth to attempt to have issues resolved was easy at first. We were a late arrival on Friday, and on the way we had to call because our virtual check-in message never came through. On that call, we joked about making sure...

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1Thank gamayberry
Troy, Ohio
Reviewed 2 weeks ago

We stayed at the "Honey Dew" cabin in the Gatlinburg Falls Resort on a Jan. 2017 weekend while attending a local soccer tournament. The stay at "Honey Dew" wasn't terrible, but the management has apparently adopted the approach to promise everything, get your money, and then try to "credit" their way out of problems when they fail to deliver. We...

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Helpful?
Thank gobuckiis

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Gatlinburg Falls Resort

Address: 645 Park Vista Way, Gatlinburg, TN 37738-5396
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 8,401 - ₹ 19,827 (Based on Average Rates for a Standard Room)
Number of rooms: 450
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Gatlinburg Falls Resort staff and other travellers.
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Questions? Get answers from Gatlinburg Falls Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabin is high quality/amenities but not great views.”
 of 5 bubbles Dms676, 13 Feb 2017 | Read review
“Bring extra towels, trash bags and coffee filters”
 of 5 bubbles gobuckiis, 30 Jan 2017 | Read review
“You can look at all the cabins available on their website.”
 of 5 bubbles VickiBynum, 19 Jan 2017 | Read review
“Look for the amenities you're looking for and how many guests you are wishing to accomadate as they have cabins to fit all needs”
 of 5 bubbles redlancer33, 11 Jan 2017 | Read review
“Look for cabins that say Mountain views”
 of 5 bubbles j0ann2016, 28 Oct 2016 | Read review
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