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River Edge Motor Lodge

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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Ortonville, Michigan
Reviewed 2 days ago NEWvia mobile

So I walked into my room expecting a dump and I was pleasantly surprised by the newly remodeled room. Beautiful tile, well designed, I am a VERY happy camper. Excellent location, you can walk everywhere. I will absolutely stay here again.

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Helpful?
Thank Victoria E
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this review

Dear Victoria E., Thank you for taking the time to review River Edge Motor Lodge. We are thrilled to hear that you were wonderfully surprised by these beautiful renovations. We appreciate that we had the opportunity to make you a happy camper during your Smoky Mountain stay. We look forward to hosting you again in the future. Best Regards, Laura...

A TripAdvisor Member
Level Contributor
4 reviews
2 helpful votes
Reviewed 3 days ago NEWvia mobile

We've stayed at the River Edge every summer. This year oh my gosh the rooms are newly renovated and absolutely beautiful. The hotel staff are very friendly and take great care of the guest . We'll be back .

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2Thank A TripAdvisor Member
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this review

Dear "My 60th birthday," Thank you for taking the time to review River Edge Motor Lodge. We are so happy that you loved the renovations! Your positive feedback encourages us to continue our commitment to our guests in providing a wonderful product and service, especially as we continue these renovations. It was our pleasure to host your Gatlinburg stay. We...

pa
Reviewed 3 days ago NEW

Location is decent for those that can walk around Gatlinburg. The rooms are a little dated but very clean. Pool was clean. It is close to the back end of River Road down from Christis Gardens and the covered parking area. It is quiet at night and right across the street from the creek that runs through town. I used...

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1Thank INDrick
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this review

Thank you for taking the time to review your stay with River Edge Motor Lodge! We are happy that you enjoyed staying with us. Your feedback is crucial for us to improve the product and services we offer our guests. We are now completing the renovation of our guestrooms and upgrade of our amenities. We hope to wow you in...

Reviewed 1 week ago via mobile

We have stayed here before and like the location. Walking distance to the main Street of shops and restaurants and on the back street where the view is good and it's pretty quiet. The staff could use some skills in customer service and training ~ making customers feel comfortable and welcomed.

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2Thank KIMBERLY B
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this review

Dear Kimberly B, Thank you for taking the time to write a review of River Edge Motor Lodge. We appreciate that you like the location, and we hope you liked the updates we are currently making to this perfectly-located, quiet establishment. We apologize that you did not find the level of customer service to your expectations. Your feedback is invaluable...

Chattanooga, Tennessee
Reviewed 8 January 2017 via mobile

I am very picky, I want stay just anywhere but I HIGHLY recommend River Edge on River Rd Gatlinburg Tn, the lady Laura at the desk was Amazing, she goes far beyond her hib title to ensure a great stay. When we arrived it was icy out and ground was frozen she took the extra time to go up to...

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Thank trisha h
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Thank you Laura", Thank you for taking time to write a review on behalf of our office manager, Laura, and on the property. Laura is a lovely and sweet employee who is of great value to the entire operation. She mentioned to me how nice the guests were who were arriving either late Friday night or early in the...

Findlay, Ohio
Reviewed 29 December 2016

Our volunteer group spent about 2-3 weeks in Gatlinburg, TN in December, responding to the devastating forest fire. We were fortunate enough to find River Edge Motor Lodge. They were fantastic to host our group. The family suite is a must, full kitchen, refrigerator, stove, oven etc. Makes the trip extra comfortable. They are also located close to the attractions...

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3Thank Jellii D
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Jellii and the Rubicon group, Thank you for taking time to comment on your stay with us at River Edge. Your review really encourages the staff to continue to care about everyone's experience while at our Inn. The Rubicon group could not have been more appreciative, polite, and cooperative with our staff. Also, thank you for volunteering and assisting...

Elizabethtown, Kentucky
Reviewed 28 December 2016

I booked this hotel last minute. Our hotel cancelled due to repairs from the fires. Honestly, I thought I was booking another hotel that we'd stayed at, Edge Water. However, the staff was extremely nice and helpful on getting us a room, although I was paying more than our previous hotel. Check-in was quick and extremely friendly staff. Our room...

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1Thank Amanda M
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Amanda M., Thank you for taking time to review our hotel! We appreciate your very kind words about the staff! You, our guests, are our primary focus in assuring your stay is comfortable and memorable. We have started new construction of the Inn and are very excited about our new look! Please make plans to stay with us again...

Reviewed 27 December 2016 via mobile

When we arrived to hotel. Staff informed us that the hotel was fully booked!! And the staff had told Priceline to notify me that Priceline had over booked us a 5 days before arrival. Priceline made no such notification. Both women, Laura and Mary Gail were Very helpful. They helped us find a place!! They would not leave us stranded!!...

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Helpful?
Thank Karen M
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear Karen M. Thank you so much for your very positive remarks concerning your experience with River Edge! Laura and I remember how very cordial and patient your were when we were trying to find another location for your stay. Please make plans to stay with us in the very near future as we would like to be able to...

Cottontown, Tennessee
Reviewed 3 December 2016

This was our 9-10th time to stay here; I've lost count! We take our trip to Gatlinburg every November. We love it. The location is great, and the setup of the room works so well for us. The staff is always friendly and helpful.

Review collected in partnership with this hotel
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Thank janet_chambers07
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Annual Girl's Trip"! Wow! Thank you for taking time to write such nice comments about the hotel. We are striving to be the most popular spot for guests to stay while visiting the Great Smoky Mountains. As we probably mentioned during your stay, we are renovating and changing the name to River Edge Inn. Rehab has already started so...

Reviewed 30 November 2016 via mobile

It was in need of a little updating but our view of the river road was great on our balcony. It was walking distance to everything downtown if you like to walk. If not a trolley stop was near. We quickly could walk to everything as long as you walked from river road. The free breakfast wasn't fancy but had...

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Helpful?
Thank Lisa M
River Edge M, General Manager at River Edge Motor Lodge, responded to this review

Dear "Better than it looks", Thank you for taking time to rate and make comments about our hotel. We strive to make your stay as pleasant as possible. Our breakfast will continue to improve as we complete our remodel which has already begun. We are happy to be located in a great area of Gatlinburg. Please come again soon and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge

Additional Information about River Edge Motor Lodge

Address: 655 River Rd, Gatlinburg, TN 37738
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 6,368 - ₹ 12,865 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — River Edge Motor Lodge 2*
Number of rooms: 43
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Also Known As:
River Edge Motor Hotel Gatlinburg
River Edge Hotel
River Edge Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from River Edge Motor Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms overlooking the pool.”
925aileenk, 15 Nov 2016 | Read review
“views from 3rd floor are the best”
852kimg, 20 Oct 2016 | Read review
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