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Quality Inn

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11/06/2017 12/06/2017
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22 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn
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Showing 22: English reviews
ohio
Reviewed 3 March 2005

I've stayed at the Bon Air since the early 1980s and returned last summer for a few nights. It is sad to see a favorite decline so. Twice, the room was not cleaned. When I asked about it, I was told "too bad, housekeeping is gone for the day." The ice machine (new building) overheated and smelled like it was...

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10Thank Holidaybarb
A TripAdvisor Member
Macon, GA
1 review
7 helpful votes
Reviewed 28 January 2005

We stayed at this dump for a Memorial Day, 2004 trip. This is the WORST place I have EVER stayed! Like many other reviewers on here, we stayed here, sight unseen except for the brochure and pics online, because they accept pets and we knew they were located in the area of Gatlinburg we wanted to pretty much frequent while...

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7Thank A TripAdvisor Member
Alabama Mountain Lakes, Alabama
Reviewed 28 July 2004

I made reservations at Bon Air for our vacation a little early. That was prior to reading the reviews. I was a little apprehensive until our arrival. Every one I spoke with over the phone and in person was kind. We were booked into the newer section. We were pleasantly suprised considering the reviews I had read. I never saw...

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6Thank quartets50s
A TripAdvisor Member
Bakersville, NC
1 review
8 helpful votes
Reviewed 8 June 2004

When making my inquiries via telephone, the attendant was so pleasant and helpful that I booked for 3 nights, site unseen. We wanted a central location that accepted pets. The new section of the hotel is very nice and clean with large rooms which is featured in their brochure that was mailed to my home after making the reservation. Unfortunately,...

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8Thank A TripAdvisor Member
A TripAdvisor Member
Freeland MI
1 review
4 helpful votes
Reviewed 1 June 2004

We were in the new part of the hotel, and it was fine. Nothing fancy, but the location was good, and it had everything one needed. The shower was excellent, and the mattresses were comfortable, and so were the pillows. The rooms were spacious, and the mini refrigerator was nice. The tile in the bathroom was older, and had some...

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4Thank A TripAdvisor Member
A TripAdvisor Member
Bluefield, Virginia
1 review
5 helpful votes
Reviewed 13 April 2004

The carpet is filthy, the bathroom drain does not work, floor is mildewed, sink was NASTY, door was NASTY, pool was disgusting, the hotel allowed pets but wherever you went they could not be left in the room alone..WHAT IS THE POINT IN ALLOWING DOGS IF THEY HAVE TO GO WITH YOU???? You have to pay $10.00 to use the...

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5Thank A TripAdvisor Member
A TripAdvisor Member
Wayne, Ohio
1 review
1 helpful vote
Reviewed 1 February 2004

We have been staying at the Bon Air since 1997. We would not stay anywhere else in Gatlinburg. They are nice people and if we have any complaints they take care of them promptly. It definitely is our home away from home.

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1Thank A TripAdvisor Member
A TripAdvisor Member
Jackson, Ohio
1 review
2 helpful votes
Reviewed 4 January 2004

I booked a room for New Years, was mailed a brochere of a beautiful hotel-lodge. Upon arriveing, I found that they had an old part and a new part. Guess where my room was, yes in the old part, not the picture part. The room smelled terrible, was dirty, the sink was rusted, the doors did not want to open....

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2Thank A TripAdvisor Member
A TripAdvisor Member
North Wilkesboro, NC
1 review
8 helpful votes
Reviewed 13 November 2003

the pool was a green sort of yellow color. the room was damp and dirty. we chose to stay here because they allow pets. after we saw the room i coplained to the manager (person behind desk) they said we could have one of the new rooms but would have to pay extra. i demanded a refund because of the...

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8Thank A TripAdvisor Member
A TripAdvisor Member
Jacksboro,TN
1 review
2 helpful votes
Reviewed 13 October 2003

The room itself was ok, but,the floor in the bathroom did not look clean all over. ( they didn't mop behind the door or in corners) The view was nice,but, we were right over the convention center and the air conditioner units ran ALL NIGHT. When I made my reservations, I ask if the hotel was on a trolly route...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Quality Inn

Address: 950 Parkway, Gatlinburg, TN 37738-3104 (Formerly Bon Air Lodge)
Region: United States > Tennessee > Sevier County > Gatlinburg
Number of rooms: 105
Also Known As:
Quality Inn Gatlinburg
Gatlinburg Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a hilltop room!”
teresapK5032PM, 28 Dec 2016 | Read review
“I do not know of a good room here. However, if this is where you are, be aware that the rooms numbers are not on the outside. You must go in to find the room. We were not told this about this building. The other buildings were clearly marked outside.”
beverlyh872, 18 Sep 2013 | Read review
“Look at the rooms before selecting one.”
Krysten3, 11 Apr 2013 | Read review
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