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The staff created a home away from home atmosphere while we rode out Irma for a week. The GM led the charge with his gracious willingness to accommodate the guests and the contribution of leadership which created an atmosphere of equality amongst staff from all...More
1 Thank Jill L
Response from General M, General Manager at Fairfield Inn & Suites Gatlinburg NorthResponded 24 September 2017
It was an honor to have your family with us during your stay in Gatlinburg. We had a great time interacting with you and your family during your stay with us. The home away from home is a concept that we strive to achieve. The...More
Very clean, quiet with nice amenities. The staff was friendly, personable and knowledgeable about things to do in in Gatlinburg. Matt Pratt was especially helpful. We would highly recommend a stay at Fairfield Inn & Suites Gatlinburg to all of our family and friends. We...More
1 Thank Beverly G
Response from General M, General Manager at Fairfield Inn & Suites Gatlinburg NorthResponded 25 September 2017
Thank you for staying with us and for sharing your experiences with us. The staff try to make this place feel as if you have never left home when it comes to comfort and friendliness. A guest that walks in the door is greeted warmly...More
Fairfield's are one of my favorite chains as they usually do not disappoint. The family and I just made a weekend trip to Gatlinburg and stayed here and were pleased. The hotel is quiet and clean. The hotel staff the whole weekend was very friendly....More
Very accommodating - we had a cabin booked for us and our fur babies which was double booked. Quality Inn was able take us in with our dogs. Very kind and very pet friendly from location of rooms to dog walk that was always stocked...More
Always a great stay here. Checking was efficient. Outdoor pool is nice. Rooms are clean and staff us super friendly. Close to everything. Shuttle stops on property. Parking is plentiful. Hot tub could be warmer......More
Response from General M, Manager at Fairfield Inn & Suites Gatlinburg NorthResponded 3 September 2017
We want to thank you for choosing to stay with us on you trip to Gatlinburg. We really appreciate your kind words about the property and the staff. I agree with a lot of your statements. The location is my favorite part of the property...More
Response from General M | Property representative |
Yes you can walk to the strip of Gatlinburg from us. There is walking sidewalks on both side of the street that lead to the city center. It is about a little over 3 quarters of a mile from our hotel. There is also a trolley... More
Yes you can walk to the strip of Gatlinburg from us. There is walking sidewalks on both side of the street that lead to the city center. It is about a little over 3 quarters of a mile from our hotel. There is also a trolley stop located onsite that goes from us to the start of the strip.
Response from kaydee427 | Reviewed this property |
We didn't use the voucher because the town was super crowded when we were there and we just didn't want to navigate the traffic mess again. We took the trolley which is the purple line. Trolley stop is in parking lot of... More
We didn't use the voucher because the town was super crowded when we were there and we just didn't want to navigate the traffic mess again. We took the trolley which is the purple line. Trolley stop is in parking lot of Fairfield and it lets you off smack in the middle of Downtown by the Aquarium. At 50 cents a person each way, it's a bargain.