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This has to be the worst place I have ever stayed. Black mold in bathroom. Blinds broken. Hallways had not been vacuumed in days. Trash over flowing. Sink and tub with rings. We had reservations for 2 nights and could not get our money back,...More
Thank A TripAdvisor Member
Response from 00gc, Guest Relations Manager at Quality Inn CreeksideResponded 3 weeks ago
Thank you for the review of our hotel. Please accept our apologies for the less than clean state of your room upon arrival. We would have been happy to change you to an alternate room to gain your satisfaction. We are sorry for any inconvenience...More
We loved this hotel! It is conveniently located across from OberGatlinburg where you can walk to town without paying parking fees. Excellent selection of restaurants surrounding. The breakfast buffet was wonderful. The room was immaculate clean and smelled WONDERFUL. Not sure what they use but...More
Response from 00gc, Manager at Quality Inn CreeksideResponded 3 weeks ago
Thank you so much for sharing a fantastic review of Quality Inn Creekside - Downtown Gatlinburg. We always strive to create an exceptional environment for every guest, and we are delighted to know we accomplished this while you were here. We look forward to being...More
We stayed here last year at the same time with 8000 pts per night. Now it's 25000 for weekends and 12000 for weekdays. That's a huge increase with no changes to the property. Some of the employees have been replaced with unfriendly new staff. They...More
1 Thank jnewman4
Response from 00gc, Guest Relations Manager at Quality Inn CreeksideResponded 4 weeks ago
We appreciate the review and apologize for the issues which inconvenienced you on this visit. As you know from past visits this is not the standard of service we are known to deliver and we apologize for the less than perfect stay. We have taken...More
What a horrible place! We were told we would have a creek side room and what we had was a room over the neighboring restaurant and a balcony that was filthy and smelled and could not fit 2 chair. There was no light fixture cover...More
1 Thank missouritraveler2016
Response from 00gc, General Manager at Quality Inn CreeksideResponded 4 weeks ago
Thank you for the review of our hotel. Please accept our apologies for the maintenance issue you described in your feedback. Your comments will be shared with our maintenance team so we can repair as quickly as possible. We value you as a guest, and...More
I took my 9 year old son for a mother/son getaway and this is the hotel we stayed at. The staff was AMAZING! Each and every one of the staff members we interacted with were so polite and helpful. They all seemed to genuinely enjoy...More
Thank Cami R
Response from 00gc, Manager at Quality Inn CreeksideResponded 4 weeks ago
Thank you for choosing to stay at Quality Inn Creekside - Downtown Gatlinburg. We are delighted to know you and your son enjoyed the breathtaking view from your room and that our associates left you with a good impression of our hotel. It was a...More
US$ 70 - US$ 183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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I don't know anything about smelly rooms. We enjoyed our stay and the room didn't smell. They don't allow pets which I'm sure cuts down on smelly rooms. I always bring lysol regardless when I stay in any motel or hotel... More
I don't know anything about smelly rooms. We enjoyed our stay and the room didn't smell. They don't allow pets which I'm sure cuts down on smelly rooms. I always bring lysol regardless when I stay in any motel or hotel. We stayed in a room that was creekside and had no problems.