We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Quality Inn Creekside

QualityInnUS$ 111*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 119*
US$ 111*
US$ 112*
US$ 119*
US$ 110*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Quality Inn Creekside
Quality Inn Creekside
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

603 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 598: English reviews
Start your review of Quality Inn Creekside
 Click to rate
A TripAdvisor Member
Level Contributor
6 reviews
4 hotel reviews
5 helpful votes
Reviewed 6 days ago NEWvia mobile

Walked in and out in 2 minutes. Room smelled so badly and was dirty. Entire place should be redone top to bottom. Place is a pit. Sorry but the only nice thing about this place is location on main drag.

 Report
Helpful?
Thank A TripAdvisor Member
00gc, General Manager at Quality Inn Creekside, responded to this review

We are very sorry for the condition of your room when you arrived. We work diligently to make sure all of our rooms are perfectly clean and comfortable upon check-in, and we obviously fell short in your case. Your feedback has been shared with the team so appropriate measures can be taken to keep such mistakes from happening again. Although...

Lexington, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

We made reservations through Booking's .com. That was a big mistake. The rate was excellent but they had us in a cheap rooms. I wanted a good rate but not a cheap room. The desk clerk told us that bookings never send special requests to the motel. We had no idea that this motel had other rooms that weren't creekside....

 Report
Helpful?
2Thank Judy C
About Hotel's Favourite Review
00gc, Manager at Quality Inn Creekside, responded to this review

We appreciate you choosing Quality Inn Creekside - Downtown Gatlinburg for your stay. We are sorry to read about your experience with the third party website, but we are glad our staff was able to turn your disappointment around by providing you with a room of your choice. All of our associates are dedicated to going the extra mile in...

North Tazewell, Virginia
Reviewed 6 days ago NEWvia mobile

First time we stayed at this Choice Hotel and one of the cleanest I've seen. We had a king size bed with door access to parking lot and door access to hotel hallway. Hotel is updated with bedding, furnishings, etc. Easy access to the strip to walk to everything. We did not take advantage of the morning breakfast so I...

 Report
Helpful?
Thank Diana B
00gc, Manager at Quality Inn Creekside, responded to this review

Diana, thank you for choosing Quality Inn Creekside - Downtown Gatlinburg for your fun-filled trip to the Smoky Mountains! We are pleased to read that you loved our well-kept property, convenient location which was perfect for your needs and your comfortable room as well. We appreciate you recommending us online and look forward to your next stay with us soon....

Reviewed 1 week ago

Thank you so much for the wonderful 3 night stay. The room was clean and had a great view of the creek. The people in the office were very friendly. Breakfast was nice. And it was close to all of our favorites. Bonus a bear was in the parking lot!

 Report
Helpful?
Thank Dawn P
00gc, Manager at Quality Inn Creekside, responded to this review

We appreciate the terrific review of Quality Inn Creekside - Downtown Gatlinburg! It's great to know you were impressed with the cleanliness of your room and the service provided by our staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Thank you, Raj Patel Guest Relations

Flint, mi
Reviewed 2 weeks ago

My wife and I stayed in the cheapest section (near the creek all the way in back). Even though we had one of the oldest rooms in this complex, I really enjoyed the location and layout. Our room was poolside and the view out the back window was of a wooded park-like area. The room came with a tiny fridge...

 Report
Helpful?
Thank flintjarvis
00gc, General Manager at Quality Inn Creekside, responded to this review

Our thanks for reviewing your stay at Quality Inn Creekside - Downtown Gatlinburg. We are pleased to read our convenient location was perfect for your trip and that our facilities and service were to your satisfaction. We enjoyed having you and your wife as our guests and hope you both will come back to see us again. Thank you, Raj...

Tega Cay, South Carolina
Reviewed 2 weeks ago

Day of arrival desk clerk (Tuesday 5/9/17, PM) was very friendly and helpful. Room was clean but the halls and stirs needed a good cleaning. The breakfast was well stocked and good. Didn’t see anyone cleaning tables or emptying trash which needed attention. The pool was full of debris and not very welcoming. The day of check out(Thursday, 5/10/11/17, AM)...

 Report
Helpful?
Thank jebarnes
00gc, Manager at Quality Inn Creekside, responded to this review

Thank you for visiting at our hotel. We are pleased to know your overall stay was good and that you were impressed with our complimentary breakfast offerings. Having said that, I am sorry for the inconvenience you experienced while you were here and have shared your concerns with the respective teams to ensure we are providing a great guest experience....

Ravenna, Ohio
Reviewed 2 weeks ago via mobile

First time staying at the Quality Inn Creekside in Gatlinburg TN. Greeted and made to feel welcome immediately by Teddy. After a long drive in it was refreshing to feel "at home". Rooms are very nice. Large and comfy. I would highly suggest this hotel and it will be my preference when visiting area. First impressions are very important. Customer...

 Report
Helpful?
Thank BIBBITZ
00gc, Manager at Quality Inn Creekside, responded to this review

Thank you so much for including Quality Inn Creekside - Downtown Gatlinburg in your business trip. It is so good to know we exceeded your expectations and that you were especially happy with your comfortable room and our top-notch service. I will surely share your praises with Teddy. Thanks again for your recommendation, and we look forward to welcoming you...

Gallatin, Tennessee
Reviewed 2 weeks ago

Checked into Quality Inn in the midst of 70 mph winds and trees down everywhere. All power was out in the city. Vincent (mgr) checked us in and could not have been nicer or handled the situation better. Quality Inn has great location, great and caring staff and clean, well-maintained rooms...what more could you ask

 Report
Helpful?
Thank formercandyman
00gc, Manager at Quality Inn Creekside, responded to this review

We are glad you found Quality Inn Creekside - Downtown Gatlinburg a comfortable place to stay during the difficult time. Thank so much for your wonderful compliments and for acknowledging the service you received from Vincent. We are proud of our associates like him who have a passion for providing outstanding hospitality to our guests. Your recognition will truly make...

Louisville, Kentucky
Reviewed 3 weeks ago

I had 2 rooms book at this property , check in was very easy , everything was fine . nice creek view very close to Gatlinburg attractions . rooms were big and also had updated furniture , fire place and balcony . had 2 issues here I would like to mention our bathroom was very outdated and small . in...

 Report
Helpful?
Thank DIpen822
00gc, Manager at Quality Inn Creekside, responded to this review

Thank you for evaluating your stay at Quality Inn Creekside - Downtown Gatlinburg. We are glad that you and your family enjoyed your overall stay here. However, I apologize for the disappointing service you received from one of our associates. Your comments will be shared with our team in an effort to focus on improving our hospitality going forward. Thanks...

Reviewed 3 weeks ago via mobile

The wife and I stayed in June rooms were very clean Rate per night was awesome Each night we stayed we got to see a black bear walking the creek below our balcony We was on the motorcycle and had no problems with parking And bike was safe from people

 Report
Helpful?
Thank Rich2504
00gc, Manager at Quality Inn Creekside, responded to this review

Thank you for the five-star rating of your stay at Quality Inn Creekside - Downtown Gatlinburg. We are delighted to know you were very happy with our pricing and that you thoroughly enjoyed the beauty of the Great Smoky Mountains National Park from your room. We look forward to seeing you and your wife whenever your travels bring you this...

320 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (199)
Viewed
View from Room (23)
Viewed
Room/Suite (51)
Viewed
Hotel & Grounds (27)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (20)
Viewed
Other (74)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (90)
Viewed
Double Queen Creekside Room with Balcony (17)
Viewed
Double Queen Room Bonair Building (17)
Viewed
Double Queen Room with Fireplace (15)
Viewed
King Jacuzzi Room with Fireplace (12)
Viewed
Dining (7)
Viewed
The Hotel (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (4)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Room/Suite (11)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Gatlinburg hotels
1.6 km away
Quality Inn & Suites Gatlinburg
0.3 km away
Econo Lodge Inn & Suites on the River
0.3 km away
Econo Lodge Inn & Suites
Econo Lodge Inn & Suites
#23 of 77 in Gatlinburg
549 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Black Bear Inn & Suites
Black Bear Inn & Suites
#37 of 77 in Gatlinburg
662 reviews
1.2 km away
Crossroads Inn and Suites
Crossroads Inn and Suites
#29 of 77 in Gatlinburg
441 reviews
0.4 km away
Country Inn & Suites by Carlson Gatlinburg
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Quality Inn Creekside

Address: 125 Leconte Creek Rd, Gatlinburg, TN 37738-3308
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 5,038 - ₹ 13,370 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Creekside 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, Expedia, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Quality Inn Creekside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Gatlinburg Quality Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Creekside staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Quality Inn Creekside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get Balcony Creekside.”
  • Our first bear sighting!
  • If it was warmer at night we could have left a window open to the creek all night. Very nice.
  • Room was very nice til I tore it apart. I always check my rooms. Very clean.
  • We even saw people fishing in it.
762dawnp, 15 May 2017 | Read review
“The poolside room next to the steep ramp was a great location”
  • Tiny fridge and microwave under counter
flintjarvis, 12 May 2017 | Read review
“Rooms were quite, we were in the last two rooms bottom floor to the left of the pool.”
920cherieb, 25 Apr 2017 | Read review
“They gave us a room about the parking area and the stairs. Looked right at the mountain.”
williampX3139NT, 11 Apr 2017 | Read review
“Room 121 is being worked on to correct the internet issues.”
KathleenM620, 27 Mar 2017 | Read review
5 of 5
QualityInn
US$ 111* /night
View Deal
Booking.comUS$ 112
PricelineUS$ 110
CancelonUS$ 119
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates