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    Westgate Smoky Mountain Resort & Spa

    915 Westgate Resort Rd., Gatlinburg, TN 37738-5155
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    5/11/2017 6/11/2017
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    Traveller (1214)
    Room & Suite (634)
    Pool & Beach (77)
    Gatlinburg Inn
    954 reviews
    #6 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    714 reviews
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    Travelodge Inn & Suites Gatlinburg on the River
    590 reviews
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    Baymont Inn & Suites Gatlinburg On The River
    1,421 reviews
    #16 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent44%
    • Very good22%
    • Average14%
    • Poor8%
    • Terrible12%
    Travellers talk about
    “water park” (742 reviews)
    “mason jar” (55 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Lazy River
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Gatlinburg Inn
    954 reviews
    #6 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    714 reviews
    #17 of 78 hotels in Gatlinburg
     
    Travelodge Inn & Suites Gatlinburg on the River
    590 reviews
    #39 of 78 hotels in Gatlinburg
     
    Baymont Inn & Suites Gatlinburg On The River
    1,421 reviews
    #16 of 78 hotels in Gatlinburg
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,024)
    Traveller rating
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    1 - 5 of 2,990 reviews

    Reviewed 2 days ago via mobile

    This timeshare is beautiful. It’s clean, the landscaping is amazing, staff is friendly, it’s the best place to stay if you’re going to visit the Smokey Mountains. We went during non-peak season and had the best time ever.

    Thank Amy S
    Reviewed 4 days ago via mobile

    Water aerobics was fantastic. We needed the daily exercise to justify eating at Paula Deen's and the like. April gave us a great daily workout and tips for exercise that would benefit us when we were back home. April was friendly, helpful and encouraging. We...More

    Thank Karen C
    Reviewed 1 week ago

    We stayed with friends in 2 connected 1 bedroom units. Our building had not been burned down by last years fire, but many of the surrounding buildings had, and were being rebuilt. Construction noise was not bad for us, because we were gone all day...More

    Thank sonshine-lover
    Reviewed 2 weeks ago

    The employees were extremely nice,polite and friendly, but management and corporate were rude and disrespectful. We were "UP GRADED" to a SMALLER room by corporate (which is not on site)we paid $181 dollars for an up grade to a 1 queen bed and a very...More

    1  Thank firemanlister
    Reviewed 2 weeks ago

    Most of the one star reviews regarding the time share presentation are absolutely spot on. My husband & I purchased a 3 night package for Westgate at the Raleigh Home Show in 2016. We were finally able to use this package last weekend in Gatlinburg...More

    1  Thank bjhsmith2001
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 2 weeks ago

    Thank you for taking a moment to share your feedback. We regret to hear that your recent experience with us was anything less than exceptional. Please remember that participating in our timeshare presentation is voluntary; this option is available for our guests who are interested...More

    Gatlinburg Inn
    954 reviews
    #6 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    714 reviews
    #17 of 78 hotels in Gatlinburg
     
    Travelodge Inn & Suites Gatlinburg on the River
    590 reviews
    #39 of 78 hotels in Gatlinburg
     
    Baymont Inn & Suites Gatlinburg On The River
    1,421 reviews
    #16 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$ 89 - US$ 229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Gatlinburg
    • #19 Romantic Hotel in Gatlinburg
    • #22 Family Hotel in Gatlinburg
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 938
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Hotwire, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Westgate Smoky Mountain Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Westgate Smoky Mountain Hotel Gatlinburg ,
    • Westgate Smoky Mountain Resort ,
    • Westgate Smoky Mountain Gatlinburg ,
    • Westgate Resort Gatlinburg ,
    • Westgate Resort Tennessee ,
    • Westgate Tennessee ,
    • Westgate Smokey Mountain Resort ,
    • Gatlinburg Westgate
    Add Photo Photos
    Traveller (1214)
    Room & Suite (634)
    Pool & Beach (77)
    Dining (18)
    Hotel & Grounds (746)
    Bathroom (42)
    Family and Play Areas (13)
    Business Centre & Event Rooms (1)
    Nearby
    Baymont Inn & Suites Gatlinburg On The River
    1,421 reviews
    1.35 km away
     
    Quality Inn & Suites Gatlinburg
    714 reviews
    1.41 km away
     
    Gatlinburg Inn
    954 reviews
    2.17 km away
     
    Travelodge Inn & Suites Gatlinburg on the River
    590 reviews
    2.77 km away
     
    Nearby Restaurants
    Flapjack's Pancake Cabin
    704 reviews
    1.01 km away
    Parton's Deli
    284 reviews
    1.51 km away
    White Oak Flats Coffee Brewhouse
    27 reviews
    .18 km away
    Mountaineer Kandy Kitchen
    5 reviews
    .74 km away
    Nearby Attractions
    Gatlinburg Mountain Coaster
    926 reviews
    1.47 km away
    Wild Bear Falls Waterpark
    372 reviews
    .10 km away
    Herbert Holt Park
    29 reviews
    .76 km away
    Hillbilly Golf
    1,808 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    Mathm0m23
    8 August 2017|
    AnswerShow all 10 answers
    Response from WestgateGuestRels | Property representative |
    Good morning Mathm0m23, If you are a Westgate owner staying at the Westgate Smoky Mountain Resort, you will be issued water park passes for the duration of your stay, equal to the sleeping capacity of your unit. So if you... More
    0
    Votes
    Fam_Tvler
    9 March 2017|
    AnswerShow all 4 answers
    Response from Brian Y | Reviewed this property |
    the owner is bringing in seven different construction companies to rebuild what was burned down. There are still 70 some units available that are currently open. we just came back from there about a week and a half ago. they... More
    1
    Vote
    Diana B
    12 February 2017|
    AnswerShow all 8 answers
    Response from Laura5016 | Reviewed this property |
    no. you get free wrist bands
    1
    Vote
    Room Tips
    "Rooms are small and the walls are thin"
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    "Do recommend if you have problem with stairs let them know so they book you with suites that has elevator..."
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    "Get the top floor if you can for sound issues"
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    "Beds are VERY uncomfortable"
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