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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    3/9/2017 4/9/2017
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    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
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    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from River Terrace Resort & Convention Center
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    Gatlinburg Inn
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    #5 of 78 hotels in Gatlinburg
     
    Zoders Inn & Suites
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    #12 of 78 hotels in Gatlinburg
     
    Greystone Lodge On the River
    1,086 reviews
    #6 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #2 of 78 hotels in Gatlinburg
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (876)
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    There are newer reviews for River Terrace Resort & Convention Center
    See the most recent reviews

    301 - 305 of 867 reviews

    Reviewed 16 August 2015

    I got a last minute reservation at a much lower price than where I usually stay, so I was sort of skeptical.....SURPRISE! The accommodations were very satisfactory. The room was nice and clean, it was biggeer that an lot of rooms I have stayed in....More

    Thank Sandra C
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 31 August 2015

    Thank you for your fantastic review! We are absolutely thrilled that you chose to stay with us and to hear how much you enjoyed your stay. As with any business like ours, the greatest advertising we can have is word of mouth from a happy...More

    Reviewed 16 August 2015 via mobile

    Don't even bother staying here . Yes it's cheap but trust me you get what you pay for . The pool was closed the whole time we we stayed here . They said that it was being cleaned (I'm guessing the health dept shut it...More

    2  Thank Mike S
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 31 August 2015

    Thank you for advising us of your concerns via TripAdvisor. We must admit that we are shocked by your comments as this property has been undergoing extensive renovations. We do apologize for the pool closure during your stay. One of our pools is going to...More

    Reviewed 11 August 2015

    Room was spacious and clean, the balcony was nice . We enjoyed how close it was to all the attractions and the aquarium. The check in staff was nice and accommodating to our needs. The Christmas lights were so pretty.More

    Thank Debradougan
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 31 August 2015

    We are pleased you have discovered the River Terrace Resort and Convention Center. We offer the perfect place to stay for visiting downtown Gatlinburg and all of the fun local attractions. We look forward to welcoming you back on your next visit to our area....More

    Reviewed 11 August 2015

    Upon arrival we had to ask for a clean bed cover, the room smelled musty, towels were dirty.Went to the pool and got in only to realized it was filthy.Geese feathers floating around and pool skimmers loaded with them, The sides were almost black. It...More

    2  Thank Beth N
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 31 August 2015

    Thank you for your feedback. We apologize for the issues you experienced and for any inconvenience they may have caused. Your review will be shared with management including the housekeeping and maintenance departments. We appreciate that you brought these issues to our attention as we...More

    Reviewed 9 August 2015

    Check-in was fast with the friendly staff. It was easy to find the room with parking at the front door. The room was clean and very large, although the furniture and TV were a little outdated, but still functional. The balcony was large and nice...More

    Thank Wayne M
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 11 August 2015

    We are delighted you enjoyed your stay with us and thank you for the feedback! We were happy to hear that you found our resort and staff to be helpful and hospitable. We will certainly make our management team aware of your comments on the...More

    Gatlinburg Inn
    932 reviews
    #5 of 78 hotels in Gatlinburg
     
    Zoders Inn & Suites
    1,252 reviews
    #12 of 78 hotels in Gatlinburg
     
    Greystone Lodge On the River
    1,086 reviews
    #6 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #2 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 87 - US$ 198 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Cancelon, TripOnline SA, HotelsforEveryone, Hotwire, Travelocity, HotelQuickly, getaroom.com and Agoda so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (199)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Gatlinburg Inn
    932 reviews
    .31 km away
     
    Greystone Lodge On the River
    1,086 reviews
    .35 km away
     
    Zoders Inn & Suites
    1,252 reviews
    .60 km away
     
    Jack Huff's
    543 reviews
    .36 km away
     
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    Ask a question
    Questions & Answers
    SettleC
    15 July 2017|
    AnswerShow all 3 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    1
    Vote
    mekabody
    14 June 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Book a different hotel!"
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    "Stay way from this "resort'"
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    "get a balcony room with a fireplace!"
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    "ask for room with view"
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