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27/8/2017 28/8/2017
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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
    Save
    Best prices for your stay
    27/8/2017 28/8/2017
    US$ 141
    US$ 100
    SAVE US$ 41
    US$ 141
    US$ 100
    SAVE US$ 41
    US$ 136
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Gatlinburg Inn
    930 reviews
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    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from River Terrace Resort & Convention Center
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    Gatlinburg Inn
    930 reviews
    #5 of 78 hotels in Gatlinburg
     
    Greystone Lodge On the River
    1,082 reviews
    #6 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #3 of 78 hotels in Gatlinburg
     
    The Edgewater Hotel
    955 reviews
    #17 of 78 hotels in Gatlinburg
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (872)
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    There are newer reviews for River Terrace Resort & Convention Center
    See the most recent reviews

    271 - 275 of 863 reviews

    Reviewed 11 October 2015 via mobile

    We called the 1-800 number for Westgate Resorts to book this room. We were told that they had a indoor pool and that our room would have 2 queens size beds and a hide-a-bed sofa. But when we got there, Oh how wrong they were!...More

    5  Thank David P
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 15 October 2015

    Thank you for your review. We do apologize for any misunderstanding as it sounds like the resort you state you were provided information on sounds like our other Gatlinburg resort, the Westgate Smoky Mountain Resort and Spa. Though we are disappointed to hear you felt...More

    Reviewed 9 October 2015 via mobile

    We booked this through Priceline and what a terrible decision it was! The room was outdated and the bathroom was in awful shape. The beds were hard, and the TV is from the 1990s. The biggest problem I had was with the staff. The front...More

    3  Thank devkidd
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 15 October 2015

    Thank you for taking the time to communicate to us through TripAdvisor why your stay with us did not meet your expectations. Though we are disappointed to hear you felt our resort was in disrepair, we are pleased to say that we have begun renovations....More

    Reviewed 9 October 2015 via mobile

    1) The outside needs Powerwashing and painting. 2) the outside lights are dark. 3) spider webs outside. 3) bugs of unknown species in room. 4) mattress stained. 5) air vents filthy. 6) rug soiled. 7) tub mildewed and stained. 8) sink clogged. 9) no screen...More

    2  Thank Ray R
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 15 October 2015

    Thank you for your review of the River Terrace Resort and Convention Center. We do apologize if for any reason your unit was not cleaned to the Westgate Resorts standard as it should have been. We do hope you brought this to the attention of...More

    Reviewed 27 September 2015 via mobile

    The rooms were very dated they obviously haven't been updated since the 80s, however are room was very clean. The hotel is on the mountain side and you have to walk up very steep hills to get from the lobby to your room, there were...More

    1  Thank Travis J
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 30 September 2015

    Thank you for your comments. We regret to hear that you may have encountered some concerns during your stay with us. Your frustrations are understood, and we are saddened because we want to provide the best possible experience for all of our guests and owners....More

    Reviewed 24 September 2015

    Really, the room was big, clean and had what we needed. Really enjoyed the small balcony and the proximity to the town. Had it not been from the front office, it would have been a perfect experience. We checked in late, about 11pm and the...More

    2  Thank 3Bagger
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 September 2015

    Thank you so much for your feedback. It is pleasing to see that you were able to enjoy the clean and spaciousness of your unit and our ideal location as it is close to many attractions nearby. We certainly apologize for the inconvenience of your...More

    Gatlinburg Inn
    930 reviews
    #5 of 78 hotels in Gatlinburg
     
    Greystone Lodge On the River
    1,082 reviews
    #6 of 78 hotels in Gatlinburg
     
    Jack Huff's
    543 reviews
    #3 of 78 hotels in Gatlinburg
     
    The Edgewater Hotel
    955 reviews
    #17 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 87 - US$ 196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Cancelon, Priceline, Hotels.com, Expedia, HotelsforEveryone, TripOnline SA, Hotwire, Travelocity, getaroom.com, Agoda and HotelQuickly so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveller (356)
    Room & Suite (130)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (199)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    The Edgewater Hotel
    955 reviews
    .17 km away
     
    Gatlinburg Inn
    930 reviews
    .31 km away
     
    Greystone Lodge On the River
    1,082 reviews
    .35 km away
     
    Jack Huff's
    543 reviews
    .36 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    SettleC
    15 July 2017|
    AnswerShow all 3 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    1
    Vote
    mekabody
    14 June 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Book a different hotel!"
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    "Stay way from this "resort'"
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    "get a balcony room with a fireplace!"
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