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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1290)
Room & Suite (536)
Pool & Beach (90)
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Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(83 reviews)
“city view”(107 reviews)
“pool area”(195 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,511)
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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931 - 935 of 3,496 reviews
Reviewed 16 May 2016

We thoroughly enjoyed our stay. The room was very spacious and everything was clean. The beds are King size in all rooms which was a very nice surprise. There were three of us in the room and we had plenty of room. The staff was...More

Thank karenrenee67
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 17 May 2016

Thank you so much for your wonderful review. We're so glad you had a great time and enjoyed our recently refreshed all King rooms. I have passed along your compliments to our amazing team!! We look forward to your next visit.

Reviewed 16 May 2016

Good Location, small rooms due to building type. Close to Gatlingburg but still in the country and great views. Bar service was very good but the restaurant staff were slow with orders and getting drinks.More

Review collected in partnership with DoubleTree by Hilton
Thank Michael S
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 17 May 2016

Thank you so much for your review. I apologize that the restaurant service was not up to our usual standards during your visit. I have passed along your comment to our restaurant manager. We're so glad you enjoyed the bar service and our amazing views....More

Reviewed 15 May 2016

Location was great. Hotel was beautiful. Trolley was so easy and covenient. Only downside was the horribly noisy A/C unit in the room. Opted for warm over noise. Grounds were beautiful. Walking trails on the grounds would have been nice. Outside patios were nice. Could...More

Review collected in partnership with DoubleTree by Hilton
Thank Joyce K
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 17 May 2016

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand from your review that you had some inconveniences with the A/C...More

Reviewed 14 May 2016

The king size bed and pillows were not the most comfortable. But the room was well decorated and enough plugs. However it was not well lit. The city view was our only option when choosing our room and it overlooked the roof of the 1st...More

Review collected in partnership with DoubleTree by Hilton
Thank Linda L
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 May 2016

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the comfort of our beds and pillows, and the view from your guestroom. We appreciate your feedback, and will keep your comments in mind...More

Reviewed 14 May 2016

I had just finished three nights of camping and was badly in need of a shower and a bed. I booked a room online at the Park Vista. Even though it was a little after noon, the receptionist on the phone found me a room...More

1  Thank River55land
Response from Martha W, Executive Administrative Assistant to GM at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 May 2016

So glad you enjoyed our fantastic views and had a chance to camp in our gorgeous mountains! Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards and we’ve...More

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Best Value Properties in Gatlinburg, TN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 140 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 140 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1290)
Room & Suite (536)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Alex L
18 April 2018|
AnswerShow all 3 answers
Response from Debradougan | Reviewed this property |
The trolly which is 50cents a person comes to the front door of the hotel. It goes right to the aquarium and downtown. The hotel itself is on a hill overlooking Gatlinburg and you will have to battle traffic and find and... More
1
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Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
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Votes
Hubert85
12 January 2018|
AnswerShow all 2 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
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Room Tips
"Wind was howling in room facing the town."
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"I would go for mountain views and be in the middle of the hotel, so you have more opportunities to catch the..."
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"If you stay on the first floor, you can use the stairs to get to and from the lobby/pool/restaurant area..."
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"Resort is round - so one side looks at Mts, one looks at town - some look at both!"
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