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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,099 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,086: English reviews
Reviewed 22 August 2015

The Park Vista Hotel is located up on a hill somewhat overlooking Gatlinburg. The rooms are a nice size and comfortable. The lobby of the hotel is quite nice with a lot of wood paneling and accents that seem to fit the surrounding outdoor environment. The floors above the lobby do give away the fact that this is an older...

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Helpful?
Thank Edwin V
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Edwin V, We are pleased that you enjoyed your stay and look forward to seeing you again soon on your next trip to Gatlinburg. Our structure is the original foundation that was built in 1974. We do our best to try to stay updated but not take away from historic of the building. Our location close to town but...

Austin
Reviewed 22 August 2015

The rooms were nice if a bit small. the front desk was very helpful. It overlooks a river and is a little bit away from the crowds. They served a good breakfast (one could get a deal which includes breakfast). The small dining room room left much to be desired for dinner but the staff was very helpful in recommending...

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Helpful?
Thank KEKMEK
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear KEKMEK, Thank you for providing us with your feedback. We are thrilled you enjoyed your stay and the wonderful views our property has to offer. We look forward to hosting you again soon in the near future. Thank you and Safe Travels, Liz Wiand Manager on Duty

Charlotte, North Carolina, United States
Reviewed 21 August 2015

The hotel is located out of Gatlinburg's hustle and bustle which is nice. There is a trolley that comes by about every 30 minutes. The cost of the trolley is 0.50 one way or you can purchase an all day pass for $2.00. The hotel has a cute indoor water park which is perfect for younger children. We ate several...

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1Thank photodigichick
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear photodigichick, We appreciate your feedback on your family trip to Gatlinburg. We are happy that you enjoyed your stay and had many wonderful things to say. Our servers are very hard working and we will definitely work harder on making sure all food options are open to all guests. Again thank you for your time and feedback. Safe Travels,...

Reviewed 20 August 2015

While the staff was excellent and everything was very clean and well kept, we did not feel the bed, air conditioning or eating choices were adequate. Bed was somewhat lumpy and uncomfortable, temperature varied to far when on auto and we do not prefer buffet every morning for breakfast.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 567leeg
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear 567leeg, We appreciate your feedback on your stay with us. Our staff is friendly and always willing to help any guest with their needs. We will definitely take into consideration your comments on the beds and have our engineers look into the variances on our air conditioning units. Thank you for your review as we are always looking to...

Winter Garden, Florida
Reviewed 18 August 2015

Spent 6 nights and 5 days and the location is amazing. Has a great pool that needs to be maintained better. The beds need to be replaced and the air conditioner was filthy and smelled. I would love to stay again but they need to update the rooms and clean them better. The service was great and the food was...

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1Thank Scott S
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Scott S, Thank you for reviewing your stay with us! We were happy to be a host to you. We will definitely look into replacing our beds to create the upmost comfort for our guests. We look forward to being your host again soon. Safe Travels, Liz Wiand Manager on Duty

Reviewed 17 August 2015

After reading some of the previous reviews I was a bit skeptical after booking this hotel. I must say my experience here was pretty good and have no real complaints. The hotel is located a bit further from the main strip buts its only any a few miles down the mountain by car. Check-in took a bit longer but the...

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Helpful?
Thank Jasmine W
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Jasmine W, Thank you for choosing the Park Vista for your Birthday Vacation! We are pleased that you enjoyed your stay. Our views are breathtaking up here. We look forward to seeing you again soon. Safe travels, Liz Wiand Manager on Duty

Reviewed 16 August 2015 via mobile

This hotel was nice. You had to drive up a huge mountain to get there but my room had an awesome look out on the smokey mountains. It had an awesome pool with a slide. And it had a glass elevator. But it needed more lights. The room was really dark!!

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Thank Dr B
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Dr. B, Thank you for staying with us on your trip to the mountains. Our pool is a very popular spot because of the slides and hot tub and multi-levels. We will definitely take in to consideration the aspect of more lighting in the rooms. Thank you and Safe Travels, Liz Wiand Manager on Duty

Reviewed 16 August 2015 via mobile

Enjoyed the hotel. Room was very nice, although felt like bed had a dip in the middle but still comfortable. Stayed in a city view 7th floor, wish it was higher but I guess those are reserved for Hilton honors people. Only bad is too many kids at pool, not enough pool for adults. Also parking sucks after 9pm, had...

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Thank Chelsea M
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Chelsea M, Thank you for choosing the Park Vista during your vacation to Gatlinburg, TN. It was a pleasure to have been your host. Our upper floors are not reserved just for Hilton Honors, they are for all guests but are based on availability. We would have been happy to get you a higher floor if it was available...

Lebanon, Pennsylvania
Reviewed 16 August 2015

We felt at home as soon as we arrived. George was fun and loved taking care of his guests. We ate in the hotel restaurant and loved it. Our waiter went above and beyond! Something for everyone. We liked that the trolley came to the hotel.

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Thank Michelle W
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Michelle W, Thank you for your review about your visit with us. We enjoyed having you with us. George has a great personality and a great addition to our team. We look forward to seeing you again soon. Thank you and Safe Travels, Liz Wiand Manager on Duty

Kingsport, Tennessee
Reviewed 16 August 2015

Was down there this weekend with a group and everyone was very pleased with the accomodations and the service. Everything was very clean and well-kept. The staff were friendly and very helpful. The trolley service into town is a very nice offering since it is situated up above Gatlinburg, keeping you from having to deal with the crowds and parking....

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Helpful?
Thank Kingsport_traveller
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Kingsport_traveller Thank you for reviewing your stay during your group trip in Gatlinburg, TN. We are pleased to have been your host and look forward to your return to the mountains. Thank you and Safe Travels, Liz Wiand Manager on Duty

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 7,708 - ₹ 16,582 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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