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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,020 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,007: English reviews
Fairview, Tennessee, United States
Reviewed 18 April 2015

No one told us there was a senior prom this night. Chose this hotel for our 34th wedding anniversary. Morning check-in was fine. We enjoyed Gatlinburg but when we got back to hotel in evening, hundred of loud, obnoxious teenagers. It took an hour just to find parking.

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2Thank Brian H
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience. We sincerely apologize for your parking issues. We hope you will return to stay with us the next time...

Walland, United States
Reviewed 18 April 2015

The accommodations were comfortable, the rooms are excellent, and the in-room internet is very good. The only problem would be the elevators. The hotel is very tall and only has three small elevators. Most of the time, there is at least one out of order. Taking the stairs is an option, but if you are on the top floor, you'll...

Review collected in partnership with DoubleTree by Hilton
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Thank James G
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had a great experience and look forward to hosting your next visit to the Smokies! Keep in mind the hotel has a total of five elevators. Three glass elevators and two service elevators. You...

Centreville, Virginia
Reviewed 18 April 2015

We stayed at the hotel for 4 days during the Easter weekend. The website allowed you to check-in and choose your room before you were there. I chose my room, and selected the option to upgrade to the top floor if available. Probably that was the reason our room was not ready when we were there. But the staff was...

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Thank PABAKLLV
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and enjoyed the amenities our hotel has to offer. We look forward to hosting your next visit to the Smokies!

Paw Paw, United States
Reviewed 17 April 2015

The Hotel was terrific, and the staff was very professional. The only problem was the wifi connectivity. I'd stayed in 4 other Hilton properties in the month before and had no problems, but was told while checking in that "we have a new ATT wifi system". Had nothing but trouble with it (slow response times, difficulty signing on, etc.). I'm...

Review collected in partnership with DoubleTree by Hilton
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Thank Jim W
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We appreciate your feedback regarding the speed of our wireless internet service at our hotel. We’re sorry that it didn’t work well during your stay. We are delighted you had such a great experience with your children....

Fayetteville, North Carolina
Reviewed 17 April 2015

We read the reviews from our fellow tripadvisor travellers and they did not lead us astray. We had a mountain view king and the view was GREAT! the room was very clean and well kept. The breakfast is very good (although a little pricey). The first day we were there the hotel was completely booked out and the staff was...

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Thank BaldnRed
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We appreciate all your comments and look forward to hosting your next visit to the Smokies!

Jonesboro, Arkansas
Reviewed 17 April 2015

My husband & I along with two other couples stay here each year during a Convention. The hotel is beautiful & you must see the beautiful birds in the large glass cage right beyond the check-in area. The staff is very friendly especially George. I enjoy having the trolley take me to the town center to shop while my husband...

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Helpful?
Thank Deloris T
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to provide a review on TripAdvisor. We are delighted that our service and product have consistently met your expectations. We are always looking for ways to improve and there is no better way to achieve progress than to listen to our guests. Receiving reviews such as yours is always so encouraging to...

New Jersey
Reviewed 15 April 2015

First of all, the Park Vista wins by virtue of its location - how are you going to beat a place that literally is INSIDE the Smokies? It's an oasis of cool up above the main Gatlinburg area. The design of course is great, as well - very much '70's (but kept up with structure and decor wise), and awesome....

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Thank Ron A
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to provide a review on TripAdvisor. We are delighted that our service and product have consistently met your expectations. So happy to have you as a repeat guest. We are happy we have been able to resolve any issues in the past to keep you as a loyal guest. Please keep enjoying...

Clarksville, Tennessee
Reviewed 13 April 2015

The hotel has character. The staff was amazing. The location was great for our first time to Gatlinburg. My daughter's Sweet 16 getaway was perfect. The hotel was an event in itself.The pool was great

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Thank Arena D
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to share your most recent experience on TripAdvisor. Our team takes great pride in providing exceptional service and quality accommodations as our guests are our first priority. We look forward to having you visit with us again soon! Please share a Happy Birthday from our staff to your daughter!

Reviewed 13 April 2015

Once again an awesome stay at The Park Vista. We checked in last Tuesday April 7th and checked out on the 10th. Check-in was an absolute breeze. I wish I could remember the girl's name that checked us in. We arrived around 3pm on Tuesday and the girl that checked us in had long brown hair that was straight. She...

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Helpful?
Thank Brian K
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! We look forward to your next visit.

Warsaw, United States
Reviewed 13 April 2015

Great place to stay. Very friendly and helpful staff. Small bathroom was our only issue. Loved the restaurant excellent food and staff. Great pool area for kids with an awesome water slide and great hot tub.

Review collected in partnership with DoubleTree by Hilton
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Thank Donna H
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience in the restaurant and the pool. We look forward to hosting your next visit to the Smokies!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 6,414 - ₹ 16,436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Hotels.com and Booking.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travellers.
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a view facing the mountains, not downtown Gatlinburg and LOVED it!”
 of 5 bubbles GeorgeH552, 15 Feb 2017 | Read review
“see above, ask for a room away from the prevailing winds”
 of 5 bubbles LobstaJohnson, 12 Feb 2017 | Read review
“Ask for a room with views of the mountains or city. Hotel is a round so some will have better views than others.”
 of 5 bubbles KevHack, 31 Jan 2017 | Read review
“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
5 of 5