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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
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Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(84 reviews)
“city view”(108 reviews)
“pool area”(199 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,571)
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3,556 results
Traveller rating
1,589
1,030
480
271
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1,589
1,030
480
271
186
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All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffettrolley servicebeautiful hotelfamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacation
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1 - 5 of 3,556 reviews
Reviewed yesterday

NCA Cheer Camp. The hotel is very nice. I LOVE the 2 king size beds in the rooms. They are so comfy! Rooms are well insulated. Never heard anything or anyone in the hallway. The cookies upon arrival are a sweet treat.

Review collected in partnership with DoubleTree by Hilton
Thank vicki824
Hotel's Favourite
Reviewed 21 April 2018

Had a conference located here at the Park Vista in Gatlinburg. First of all, the location and view from the hotel is terrific. The hotel itself is located up on a rather large hill which gives you a great view of the mountains off in...More

1  Thank Aaron R
Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 April 2018

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post such a marvelous review. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Reviewed 2 days ago via mobile

We decided awhile ago that when we visit Gatlinburg this is the only place we would consider. It’s quiet, out of the way, and comfortable. Here are some highlights: Great beds. We booked a room with 2 queens but they were more likely kings. More...More

Thank Susan J
Response from Nancy J, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded yesterday

Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high staThank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t...More

Reviewed 3 days ago via mobile

This place is the exact opposite of what I expect from a DoubleTree. Service is slow. There is not sufficient parking, no help with luggage and no cart to transport your own luggage to the room (but the staff was using one to transport a...More

Thank CasTrav26
Response from Nancy J, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 days ago

First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations. I can assure you that our main priority is for our guest to have an exceptional stay with us and we will do...More

Reviewed 3 days ago via mobile

This hotel is pretty neat, it's in a really good location and the rooms on the upper floors have the most spectacular views of the mountains or the town. However the hotel itself is in need of a remodel, the bathrooms are really small, even...More

Thank beachbum842002
Response from Nancy J, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 days ago

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 142 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 142 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Alex L
18 April 2018|
AnswerShow all 7 answers
Response from Martha W | Property representative |
The Gatlinburg trolley system is the best way to go downtown from Park Vista. $2 for an all day pass, comes right to the front door of the hotel. All the trolleys go to the Aquarium. Should take about 15 minutes.
0
Votes
Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
12 January 2018|
AnswerShow all 3 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Room Tips
"5th floor facing the "park" - lovely view"
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"Choose a room at a different hotel closer to downtown"
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"Ask for a high floor with city view, you will not be disappointed."
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"Choose park view rooms over city view. Costs a little more, but the views are spectacular!"
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