We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbedroom villafull kitchendon wardparking passtime sharepancake house across the streetwasher and dryersales pitchhigh pressurewithin walking distancenational parkoutdoor poolthe main streetthe entire staffshort drivejacuzzi tubpigeon forge
This hotel is lovely, the staff were extremely courteous and attentive to our needs. We bought this vacation as a timeshare trial deal. We had to go to the timeshare meeting, which was not awful. Honestly we met lots of really nice people, yes they...More
The 4 of us travel to different resorts celebrating different occasions, this particular occasion was my hubbies birthday 🎂 the room was a signature room so the furniture was upgraded as well as the bathrooms and kitchen. Checked in at the holiday inn express next...More
Thank Karen M
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 May 2018
We're always honored when families trust us with their special celebrations at Smoky Mountain Resort! Thanks for letting us be part of the festivities. We hope to see you again soon! Your kind comments are much appreciated.
Awesome rooms, for my family of six perfectly! Multiple activities all ages, indoor splash pad, multiple pools. Listened to timeshare presentation and got an amazing deal! No, I did not buy timeshare. Yes, employees still super helpful!
We had the Signature Villa, 3 bedrooms, 3 baths, beautiful well equipped kitchen, dining and living area with fireplace and 3 separate balconies. Could not ask for a better set up for a family of 5. The Hotel had a nice pool and an unique...More
First off, the staff was very pleasant and helpful... except for the phone callers who were trying to pitch us on these "great deals" on dining and entertainment, if we would just attend an "owner's update session", and then became incredulous when we declined, to...More
2 Thank Dale_Smith_Koolfm
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 3 weeks ago
We're glad that you found the team at Smoky Mountain Resort to be pleasant and responsive. It's always our mission to make sure our guests have comfortable accommodations and receive outstanding service.
Your feedback about the pool area and asphalt repairs is much appreciated, as...More
Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!