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Holiday Inn Club Vacations Smoky Mountain Resort

HolidayInn.comUS$ 191*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 258*
US$ 191*
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US$ 258*
US$ 258*
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Holiday Inn Club Vacations Smoky Mountain Resort
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879 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Start your review of Holiday Inn Club Vacations Smoky Mountain Resort
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Marshall, United States
Reviewed 2 days ago NEWvia mobile

Site was under construction, first condo was over looking contractors bathroom and trash pile asked to be moved. Next room was set for handicapped. Dated some of the appliances did not work stove had to be switched out. Washer/dryer combo did not work very well at all Thank goodness for the beautiful mountains that were we spent most of our...

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Helpful?
Thank AJ H
Leitchfield, Kentucky
Reviewed 2 days ago NEW

We had a great time here. You can walk to your favorite places to shop or eat. We stayed in the signature series it was so very nice. There are activities planned each day if you just want to stay and relax with your kids. It was just my husband and I, but we thought that was very nice to...

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Helpful?
Thank Judy G
Tulsa Area
Reviewed 5 days ago NEW

When we checked in we had several issues with the unit -- toaster did not work, closet door off runner, toilet was running slowly, unsecured wi-fi (never resolved). Called it in and maintenance came up immediately, they were great. If this was my time-share unit I would be upset because I pay annual fee so these things are taken care....

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Helpful?
Thank Dian B
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're sorry to hear of the shortfalls you encountered during your stay at Smoky Mountain Resort. It's always our goal to provide comfortable accommodations and outstanding service. Because we're a vacation ownership resort, our owners ultimately decide on the amenities and services we offer. Currently, the HOA has not elected to wrap the cost of lobby refreshments into the annual...

Owensboro, Kentucky
Reviewed 1 week ago via mobile

We stayed in a 3BR lock off, which was 2 units. One with 2BR, the other had 1 BR. It was perfect for my husband myself and our kids in one unit and my mother in law in the other. We just kept the doors open to access both sides. We had a great view from the 7th floor of...

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Helpful?
Thank Deidre G
Laurel, Delaware
Reviewed 1 week ago via mobile

My family hasn't even arrived for our stay as part of the Latitudes program and already their call center has pissed me off. 1. Made our reservation in January 2017 and received not 1 but 3 different confirmation emails. (GREAT) That will give me ammunition when we finally check-in. 2.Over the course of the last week and a half, I...

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Helpful?
Thank David P
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're sorry to hear of the confusion surrounding your vacation package for Smoky Mountain Resort. This just doesn't sound like us. We hope you enjoy a delightful stay at our beautiful property. Check out the area and our many on-site amenities -- our folks will treat you like family! Thanks for sharing your comments.

Ocala, Florida, United States
Reviewed 1 week ago via mobile

Great place to stay. It's within walking distance to everything in Gatlinburg so it's a nice hub. rooms are great. ours had a Jacuzzi tub, fireplace and 3 TV's. staff is very friendly and helpful.all and all its been a great vacation I'm glad we stayed here

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Helpful?
Thank Stephen L
Milwaukee, Wisconsin
Reviewed 2 weeks ago

We reserved this hotel from their website as a hotel guest, not a vacation club owner. From what I understand, the vacation time share owners get nicer rooms. That being said, our room was an exceptional value as it easily fit my family of 5. It was clean, comfortable, quiet and well designed. The full kitchen was great to have....

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1Thank DianneTKE
Washington, Michigan
Reviewed 2 weeks ago via mobile

My husband went to Gatlinburg for a 4 day getaway. The trip took longer than normal because no one told us how to get around Pigeon Forge. The city was hosting a car show and it took us nearly an hour to go 8 miles. The resort was nice with a rustic touch. Our suite was the same but upon...

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Helpful?
Thank kimgrusecki
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're glad you enjoyed the homey accommodations at Smoky Mountain Resort. Even though we have a great location in the heart of downtown Gatlinburg, we know that service is key. Whenever something isn't right with your unit, we want to know so that we can correct any problems right away. Our General Manager even provides every guest with his personal...

Reviewed 2 weeks ago via mobile

We Have stayed at this holiday inn before, but I must say they are doing well with the updates. Pools are improved, new kids pool area, and a new holiday inn express building. I love the villas because of the full kitchen, great views, and size. Short walk to the strip. Overall good value.

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Helpful?
Thank Jonathan R
Apex, North Carolina
Reviewed 2 weeks ago via mobile

The staff was great and friendly. Room was just ok. Didn't look like it had been dusted before our visit. Found a half eaten pretzel on our deck. Towels had been washed in a scented detergent or drier sheets - I've never stayed in a hotel where they used fragrant stuff - Im someone who has skin allergies to artificial...

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Helpful?
Thank laurabelle137
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

We're glad you enjoyed your time at Smoky Mountain Resort, and that your interactions with our staff were pleasant. It's our mission to be sure our guests are comfortable and receive outstanding service. Our General Manager even provides his personal cell number to every guest at check-in! Whenever something isn't perfect with your unit, we want to know so that...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 11,215 - ₹ 22,948 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotwire, Orbitz, Travelocity, Expedia, Hotels.com, TripOnline SA and Evoline ltd so you can book your Holiday Inn Club Vacations Smoky Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and other travellers.
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Questions? Get answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were there as part of a time share presentation. Sam was great. Really knew his business.”
453dianb, 20 Apr 2017 | Read review
“higher level rooms have less noise”
mmmaria63, 2 Apr 2017 | Read review
“Signature Collection rooms have the best amenities!”
greggowens, 29 Mar 2017 | Read review
“Creek side has view of the mountain side”
  • Paint Chips
OldBoyScoutFox, 27 Mar 2017 | Read review
“Get a Signature”
rickys669, 22 Mar 2017 | Read review
5 of 5
HolidayInn.com
US$ 191* /night
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Booking.comUS$ 258
Orbitz.comUS$ 258
TripAdvisorUS$ 191
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*Disclaimer
Prices are for 1 room, 2 adults
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