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    Terrace Inn on the Water

    396 Parkway, Gatlinburg, TN 37738-4962
    May 7
    May 8
    1 room, 2 adults, 0 children
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    • Excellent6%
    • Very good11%
    • Average17%
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    • Terrible46%
    13 Sep 2016
    “Sept.13, 2016 Demolished ”
    1 Aug 2016
    “Great Location, Friendly People!”
    Free Parking
    Free Internet
    2 Star Hotel
    All hotel details
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    Reviews (45)
    Traveller rating
    Traveller type
    Time of year

    11 - 15 of 45 reviews

    Reviewed 23 July 2015

    It's funny I read these reviews from a few years back before posting this. They Keep apologizing and saying they are fixing things. Untrue. The pool they are saying was closed in 2009 is still empty and full of trash. The rooms are still dirty...More

    1  Thank Megancarroll10978
    Reviewed 17 July 2015

    It's a small place, and older - you get an actual key, not a card. We stayed there for 3 nights at the end of a 2 week vacation at the end of April. Off season in Gatlinburg, so we were the only ones there....More

    Thank batbish
    Reviewed 29 June 2015 via mobile

    Bed was stained and dirty, room poorly cleaned, and aid didn't work. Told management room unacceptable and they charged card anyway. Room booked through booking.com complained them immediately and then told that motel management said we were a no show. What a lie please don't...More

    Thank jharri54
    Reviewed 4 May 2015 via mobile

    This is a great hotel for the price.... 62$ a night that is including taxes... I loved the balconie over the over the water... we left the door open and listened to the water running by and it was very relaxing... Easy 6-7 minute walk...More

    1  Thank Kristina H
    Reviewed 28 March 2015

    I have attempted several times to call this property. They pick up the phone and lay it on the counter until you hang up?? If this is the type of customer service I can expect upon staying, I will look elsewhere. It's a shame as...More

    1  Thank MarlaToo
    Response from TerraceInn1, General Manager at Terrace Inn on the Water

    We are very sorry to hear we could not speak with you. We are a very small quiet family owned and operated hotel. So by no means will we answer the phone and leave it on the counter. But we do have a answering machine...More

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    • Top amenities
    • Free Parking
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Price range
    • US$ 50 - US$ 250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
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    Questions & AnswersAsk a question
    Does this hotel have a pool?
    15 July 2015|
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    Room Tips
    "Don't stay at this hotel. Worst I have ever stayed in."
    Read review
    "Good view, crummy room"
    Read review
    "Stay anywhere else."
    Read review
    "THey're all with balconies or porches over the river."
    Read review