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Terrace Inn on the Water

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Terrace Inn on the Water
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2016 via mobile

Drove by this afternoon and they are bulldozing the Terrace Inn on the Water. This old motel is on one of the loudest, most beautiful creeks in Gatlinburg. Sadly it has gone downhill in recent years. If you wanted ice, the owner would give you a small bag out of his own frig. Have not heard of any future plans.... More 

Thank Brenda M
State College, PA
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 August 2016

While this accommodation may be considered, perhaps, not first class, it's just a Mom-and-Pop (or Mom and Sons, in this case) kind of place, the price is right and you can't find friendlier people or a better spot on the river. Rooms are clean but rustic, and there's no breakfast, but places are nearby where you can get a great... More 

Thank SnowChik
Knoxville, Tennessee
1 review
Reviewed 1 July 2016

My husband booked a weekend getaway and picked here because of the balcony over the river. The room was terrible. The carpet was all torn up and stained, The bathroom smelled of urine. The AC was not adjustable so it stayed very cold in the room and rattled all night. There was obvious leaks in the ceiling where it was... More 

Thank Rogers52865

Travellers are raving about these Gatlinburg hotels

Knoxville, Tennessee
Level Contributor
12 reviews
Reviewed 30 June 2016

Rented this one without reading the reviews for the balcony overlooking the stream. The stream was nice but the room was well past run down and had a bad smell, not to mention the dog next door to us that barked all day while it's family was out. Will skip this one next time & find another

Thank Mick R
Nashville, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2016

My friend had booked this because everywhere else was full. Don't let the pictures fool you, there are only 2 "cabins", the rest of the rooms are motel type rooms. The pool looked like it hadn't been usable in over 20 years. We decided we would rather sleep in the car, so we went to the front desk and got... More 

1 Thank leahbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2015

I am use to staying in older lower star hotels so the reviews I read didn't steer me away but I wish I had of. Our room wasn't very clean. You could see the dust on the television screen. The air conditioner was so loud we had to change rooms. There were cookies on the floor. The sheets on the... More 

1 Thank Dayner24
TerraceInn1, General Manager at Terrace Inn on the Water, responded to this review

Sorry to hear that your stay wasn't great. We wouldn't want you to stay somewhere you would not enjoy your vacation, so after your first night we would have been willing to give you a refund for the rest of your stay. All anyone has to do is ask but for the price being much lower than most hotels in... More 

kingston tn.
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 10 October 2015

We visit the area a few times a year, this being the Fall leaf season all the motels were quite a bit more that usual. It was a beautiful day, and a porch overlooking the river sounded really pleasant. The rooms with 2 beds in them or a double bed were taken , but she offered us a good deal... More 

Thank kit-kat40
TerraceInn1, General Manager at Terrace Inn on the Water, responded to this review

Let me start off by thanking you for your review. We are glad you had a good time and enjoyed the water throughout your stay. Thank you sharing you experience with us and others. Let us know if we can do anything for you. Thanks again. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2015 via mobile

So where to start? Ok the hotel says recently remodeled. Thats a stretch to say the least. The room smells musty and is dimly lit. It has sheet rock mud fixing holes everywhere. The air conditioner is so loud that we had to turn it off because it kept waking our baby. I tried to call the front desk to... More 

1 Thank stricnine
TerraceInn1, Owner at Terrace Inn on the Water, responded to this review

Hello, Let me start off by saying I am sorry for the trouble you had. We are a very small family owned and operated motel. By no means are we a new branded hotel. Our rooms were updated about 5 years ago from the 30 year old rooms before. But one thing I learned is you can have a room... More 

Sharon Grove, Kentucky
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 September 2015 via mobile

It is farther to walk than we like. We usually like to stay right up in the action of the parkway. It was not bad the the price. We will probably not choose this place again. They are a little stingy on the towels and real stingy on the soap and shampoo. There was not even any tissues and a... More 

Thank christamramyers
Crittenden, Kentucky, United States
1 review
Reviewed 26 July 2015

the room smelled like a wet dog or maybe once the carpet was wet and molded it smelled really bad.we had the room for 2 nights before the 2nd night was over we had to leave we could not stand it any longer. bathroom had black mold and there is no exhaust fan so taking a shower is like being... More 

Thank Patti P

9 photos of this hotel

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Room/Suite (2)
Hotel & Grounds (1)
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Bathroom (1)

Management photos: Courtesy of the property manager

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Hotel & Grounds (1)
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  • Free Internet
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free Parking
Official Description (provided by the hotel)
Under New Management! Terrace Inn on the Water is located on the main parkway just past the Hillbilly Golf and sits on Roaring Fork Creek. All rooms have a great view of the water. ... more   less 

Additional Information about Terrace Inn on the Water

Address: 396 Parkway, Gatlinburg, TN 37738-4962
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: ₹ 3,420 - ₹ 17,099 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Terrace Inn on the Water 2*
Number of rooms: 15
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Also Known As:
Terrace Inn On The Water Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Terrace Inn on the Water staff and other travellers.
1 question
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Questions? Get answers from Terrace Inn on the Water staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay at this hotel. Worst I have ever stayed in.”
 of 5 bubbles Rogers52865, 1 Jul 2016 | Read review
“Good view, crummy room”
 of 5 bubbles 927mickr, 30 Jun 2016 | Read review
“Stay anywhere else.”
 of 5 bubbles leahbane, 25 Apr 2016 | Read review
“THey're all with balconies or porches over the river.”
 of 5 bubbles kit-kat40, 9 Oct 2015 | Read review
“views from the balcony over the stream is very peaceful”
  • view from the balcony
 of 5 bubbles 761pattip, 25 Jul 2015 | Read review
5 of 5
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