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    Hilton Garden Inn Gatlinburg Downtown

    635 River Road, Gatlinburg, TN 37738-3128
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    8/10/2017 9/10/2017
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    US$ 269US$ 313
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    Traveller (254)
    Room & Suite (175)
    Dining (31)
    Courtyard Gatlinburg
    360 reviews
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    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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    Gatlinburg Inn
    947 reviews
    #5 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “fire pit” (171 reviews)
    “river road” (95 reviews)
    “hot tub” (153 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Gatlinburg Downtown
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Courtyard Gatlinburg
    360 reviews
    #2 of 78 hotels in Gatlinburg
     
    Hampton Inn Gatlinburg
    1,275 reviews
    #9 of 78 hotels in Gatlinburg
     
    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    3,315 reviews
    #14 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    947 reviews
    #5 of 78 hotels in Gatlinburg
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (1,895)
    Traveller rating
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    1 - 5 of 1,890 reviews

    Reviewed 3 days ago

    The Hilton once again exceeded our expectations! Melissa facilitated a prompt change in our room reservation due to Hurricane Irma. Lou saw to our every need for our daily breakfasts. Thanks very much to all Staff.

    Review collected in partnership with Hilton Garden Inn
    Thank David M
    Response from Melissa J, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 2 days ago

    Hi David M, Thank you for your kind review. I'm glad I was able to change your accommodations and that Ms Lou took good care of you as well. We look forward to seeing you soon. Sincerely, Melissa Jenkins, AGM melissa.jenkins@hilton.com

    Hotel's Favourite
    Reviewed 24 July 2017

    Beautiful inn, lovely comfortable rooms and clean! A/c works fabulously (maybe TOO well! lol No really, it was great.), staff was friendly, great/easy/free parking! Although the inn is centrally located to the strip with a short walk, it's far enough away that you won't hear...More

    2  Thank CLFoxx
    Response from Melissa J, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 29 July 2017

    Dear CLFoxx It sounds as if you truly enjoyed your stay and all that we have to offer at our downtown location. With the free parking and walking distance to most attractions and restaurants, you picked the perfect place for your home away from home....More

    Reviewed 3 days ago

    We have stayed at this location now, twice this year! We are planning on making it our regular stop! Everyone is helpful and thoughtful. Super clean rooms, pool area etc. We also love the courtyard with the fire pit! Easy to walk to any of...More

    Review collected in partnership with Hilton Garden Inn
    Thank eileern4
    Response from Melissa J, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 2 days ago

    Dear eileern4, Thank you for your nice review. It sounds as if you have made the most of your stays by enjoying all we have to offer. The courtyard is amazing with the fire pit and hot tub, the fireplace in the lobby is beautiful...More

    Reviewed 6 days ago

    We loved out trip to Gatlinburg. We were there 4 years ago but did not allow ourselves enough time to vacation. We decided that we would return one day. We stayed in the Hilton Garden Inn the first time and enjoyed our stay. The hotel...More

    Review collected in partnership with Hilton Garden Inn
    Thank Sharon C
    Response from Melissa J, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 2 days ago

    Hi Sharon C, Thank you for choosing the Hilton Garden Inn Gatlinburg for your vacation. I am glad we were able to make it everything you wanted. We hope to see you again soon. Sincerely, Melissa Jenkins, AGM melissa.jenkins@hilton.com

    Reviewed 1 week ago

    Melissa at the front desk was awesome. Always had a great attitude and very helpful. Everyone we dealt with made it a great experience. Hotel was very clean and easy walking distance to everything. Can't wait To go back.

    Review collected in partnership with Hilton Garden Inn
    1  Thank mike007shaw
    Response from Melissa J, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 2 days ago

    Hello mike007shaw, Thank you so much for your kind words, I'm so glad you enjoyed your stay and had a great experience. We can't wait to see you again. Sincerely, Melissa Jenkins, AGM melissa.jenkins@hilton.com

    Courtyard Gatlinburg
    360 reviews
    #2 of 78 hotels in Gatlinburg
     
    Hampton Inn Gatlinburg
    1,275 reviews
    #9 of 78 hotels in Gatlinburg
     
    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    3,315 reviews
    #14 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    947 reviews
    #5 of 78 hotels in Gatlinburg
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 134 - US$ 311 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Gatlinburg
    • #1 Green Hotel in Gatlinburg
    • #3 Romantic Hotel in Gatlinburg
    • #5 Family Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hilton Hotels Direct, Travelocity, TripOnline SA, Cancelon, Hotwire and getaroom.com so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
    Add Photo Photos
    Traveller (254)
    Room & Suite (175)
    Dining (31)
    Pool & Beach (24)
    Hotel & Grounds (198)
    Bathroom (25)
    Business Centre & Event Rooms (7)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Tonya W
    28 August 2017|
    AnswerShow all 3 answers
    Response from Tarra G | Reviewed this property |
    sorry. We did not go to happy hour and I didn't notice what they served.
    0
    Votes
    Gma068
    9 August 2017|
    AnswerShow all 4 answers
    Response from Kerri T | Reviewed this property |
    I didn't notice many balconies. This hotel is placed in a congested area where most views would be rooftops and parking lots (right on the strip). A balcony wouldn't be too relaxing- they have a beautiful downstairs... More
    1
    Vote
    Sara_sakflva
    27 July 2017|
    AnswerShow all 5 answers
    Response from BamaGirlMMM | Reviewed this property |
    The suites are great if you need or want the extra room. We have stayed in both...and enjoyed both. Beware..some rooms have a Jacuzzi in the room..no privacy. Have fun!! It is definitely our favorite place to stay.
    1
    Vote
    Room Tips
    "Room facing the parking lot have a great view of the Smokie mountains"
    Read review
    "Choose a 5th floor room on the city side for great night time views."
    Read review
    "Does have rooms with a fireplace and/or whirlpool."
    Read review
    "Call the hotel to confirm you're actually getting the type of room you reserve online. We didn't and..."
    Read review
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