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All reviews room was clean great location shower head the main strip nice tv within walking distance family owned close to downtown fridge and microwave would stay here again place to sleep c unit hot water pleasant stay three nights pigeon forge motel
Hotel was convenient to strip, room was clean and well maintained, beds were comfortable, and lady at the front desk was super nice and very helpful. We also arrived at the hotel earlier than our check in time and the lady at the front desk...More
Response from kendall H, Manager at Mountain House Motor Inn DowntownResponded 1 week ago
Thank you so much for staying with us here at The Mountain House and for your kind words! We look forward to seeing you all in the future!
We stayed here in April. The floor trim was coming off the walls, the popcorn ceiling was peeling off, and the AC unit smelled like VERY bad bo. There was dried feces on the wall next to the toilet and dead bugs on the shower...More
Not only did they mess up my room when I checked in, but the room had cobwebs on the ceiling. The bathroom floor and shower looked like it had barely been touched. Now I know it's an old hotel and there's only so much dirt...More
Response from kendall H, Owner at Mountain House Motor Inn DowntownResponded 4 weeks ago
We are sorry that you were unhapy with your stay. Had you brought these issues to the front desk during your stay, we could have addressed them as they were occuring and taken care of them.
The affordable price made our expectations lower, but we were really pleased. I would highly recommend to anyone visiting Gatlinburg. It is only a short 5 min walk to everything "downtown" and yet quiet & away from all the noise. This place has 2 pools...More
Older motel im Gatlinburg. Rooms are very clean, and it is walking distance to the main strip. If you are looking for clean, safe place to sleep at half the price of the other hotels and motels, this is it. It is my go to...More
Thank M B
Response from kendall H, Manager at Mountain House Motor Inn DowntownResponded 10 September 2018
Thank you for staying with us here at The Mountain House Inn! We look forward to seeing you all again soon!