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Days Inn And Suites Downtown Gatlinburg Parkway

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Traveller (267)
Room & Suite (142)
Pool & Beach (9)
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Overview
  • Excellent10%
  • Very good13%
  • Average21%
  • Poor24%
  • Terrible32%
1 week ago
“Comfortable bed, good location. Needs updates.”
2 weeks ago
“Pretty Good Stay”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Days Inn And Suites Downtown Gatlinburg Parkway
Special Offer: Stay 2+ Nights, Save 20%
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Offers from Days Inn And Suites Downtown Gatlinburg Parkway
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Reviews (1,781)
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291 - 295 of 1,777 reviews
Reviewed 12 April 2017 via mobile

Absolutely the worse place stayed on 10 day trip. Dirty,old,no maintenance,noisy, pool not available,laundry facility filthy and not working. Staff none responsive, breakfast none existent. Towels thin and scratchy with one small soap. Plug-ins dangerous to use and only one available. Bathroom dirty, walls and...More

1  Thank carolyn H
Response from Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg ParkwayResponded 13 April 2017

Dear carolyn H, I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very...More

Reviewed 9 April 2017

We stayed here on a recent trip to Gatlinburg. Both pools were out of service, there was insufficient parking for hotel guests, the lobby and rooms are shabby and DIRTY! There were stains on all of the surfaces in our room. The bathroom was tiny...More

Review collected in partnership with Days Inn
Thank charlesmP971ES
Response from Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg ParkwayResponded 13 April 2017

Dear charlesmP971ES, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve....More

Reviewed 8 April 2017

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Review collected in partnership with Days Inn
Response from Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg ParkwayResponded 13 April 2017

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Reviewed 6 April 2017 via mobile

We had stayed at this very hotel in February and had a great time. Restful, pleasant. This time totally opposite. Requested upper level was put in a room on the first floor facing the main st. Room smelled of B.O., bed felt old, dirty. Found...More

1  Thank Karen P
Response from Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg ParkwayResponded 10 April 2017

Dear Karen P, Thank you for bringing to our attention your experience and comments regarding your stay. We greatly appreciate your loyalty and we sincerely apologize for the problems that you encountered with housekeeping and maintenance. We hope you'll return to enjoy the continuous improvements...More

Reviewed 5 April 2017

Roo was doubled booked. All they could give is after driving 7 hrs was a double queen which beds were full. Had to put a 16 yr old 12 yr old n 9 yr old in ine bed on top of each other. Nobody was...More

Review collected in partnership with Days Inn
Thank 457melindah
Response from Kenny P, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg ParkwayResponded 6 April 2017

Dear 457melindah, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Microwave
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$ 60 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 60 - US$ 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (267)
Room & Suite (142)
Pool & Beach (9)
Dining (5)
Amenities (1)
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Room Tips
"Don't choose ANY room"
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"Bad need of repair"
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"They do not have any good rooms."
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"ground floor on the front is right on the street - noisy and public"
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